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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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5774 results found

  1. aetherize doesnt work!

    the card aetherize doesnt fking work, even tapping mana manually it just doesnt care and goes straight to damage. FIX IT!!

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. MTG Arena plays two different background musics at the same time after a draw game after a long waiting for matching

    When a player attempts to play a game, they may experience some long waiting for a match (perhaps 60 seconds) and then entering a game that suddenly ends in a draw. (This behavior is not what I'm reporting as a bug.)

    If it happened, the background music played during the suddenly-ended draw game keeps playing after leaving the battlefield. Then, if they play another game immediately, MTG Arena plays two different background musics, apparently one from the draw game and another from the new game.

    Steps to reproduce the bug

    1. From the home screen, Play > Find Match > Ranked,…
    6 votes

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  3. Red Aggro Decks

    PLEASE do something against these red aggro decks. It's getting worse and worse. It's really not funny losing every second game in turn two. Theres is absolutely nothing you can do against those decks if you are not the player chosen to take the first turn. Ban those stupid cards from the game. I really start thinking about quitting to play the game.

    14 votes

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  4. Jump In Not Available - Only Shows Home Button

    Randomly last night the Jump In screen changed from "Play" or "Resign" to only listing the "Home" button. I waited until now to file this bug in case the maintenance from earlier today fixed the issue. It did not.

    3 votes

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  5. updating data

    It says : "Error Updating Data - Please check your connection and try again".

    after a new patch launched on Jan 26th.

    I think this is a bug.

    Thank you for your time and patience

    67 votes

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  6. Cards not showing up

    Cards are not showing up. They are cards I have used and played with before and they just won’t let me use them. I am on iOS and so far nothing. Like I own and have used soul warden for years. And now it’s acting like I have never had it. I have this issue with multiple cards. Tried repairing game files and nothing. As you can see in the image I should have 4 soul wardens but when I add them they appear red

    2 votes

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  7. mastery pass rewards not received

    no mastery rewards when winning, i own the mastery pass, but dont get the premium rewards..

    13 votes

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    0 comments  ·  Store  ·  Admin →
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  8. Arena leaving Full Screen from 3440x1440

    Hello - Arena leaves full screen and goes to a windowed version of itself every time I leave a match (for sideboard) or completion. I am playing Full screen at 3440x1440 but it will default to windowed 2560x1440. This is super annoying --- any fixes?

    12 votes

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  9. Disconnection mid-game without the chance to reconnect

    This has happened 10 times already. I repaired game files multiple times. Whenever I play my second quick draft of the day, during the second game of the draft I get instant disconnected from the game without the chance to reconnect and the game brings me back to the client with the chance to play a new game but without a loss assigned. After the next game I play i get assigned a lose as if I have lost the previous one. This has happened to me 5 times already!! HELPPP

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Everytime i play a planeswalker or a create card transforms into a planeswalker, the app crashes on me playing brawl on an andriod phone

    Everytime I cast a planeswalker, or a creature transforms into a planeswalker, my app on my android crashes. When I reload it, it'll take me back to the game but then crash again immediately. It's happened in 3 different games today 3 seperate times on the day.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. daily reward not working

    I have had a couple of games with my mono white deck, it's not crediting me with summoning creatures

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  12. Abolish the Heist mechanism

    Heist Mechanism is getting stronger, not nerfed, because of stupid card changes.

    I can't do it because my opponent's choice is too slow.
    It's a stupid game where you wait for many turns and your opponent draws many cards with chorus cards, making alchemy less diverse and boring.

    Please nerf it as soon as possible

    6 votes

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  13. Bloodletter of Aclazotz bug

    Bloodletter of Aclazotz has no effect on the field. With multiple "life loss," direct damage and burn damage triggers the doubling effect of Bloodletter does not work.

    This has only been happening in my account since the update and only seems to apply when playing against other players, NOT sparky.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Unable to play Jump in!

    Cannot resign a deck in "Jump In!" mode, the activated button says "home" which just takes me back to the main screen & i am never able to play the mode.

    Additionally i have no ability to resign the current deck that i am stuck with.

    This problem persists both on windows and Android.
    Uninstall & reinstall on both platforms does Not resolve the issue.Cannot resign a deck in "Jump In!" mode, the activated button says "home" which just takes me back to the main screen & i am never able to play the mode.

    Additionally i have no ability…

    32 votes

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  15. Store not working properly

    Store not working since 4days days (mac,pc) when i'm trying to pay or add payment method with paypal the site is not responding

    16 votes

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    0 comments  ·  Store  ·  Admin →
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  16. Match making only gives me control matches

    Since the ban on Monday, I am only playing against control decks. Maybe you should have BANNED Temporary Lockdown and the other core control deck cards.

    Aggro decks are NOT playable because of the MATCH MAKER ONLY GIVING ME MATCHES AGAINST CONTROL DECKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    FIX THE MATCH MAKER!!!!!!

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Can't block

    Durante alcune partite tramite l'app quando il mio avversario dichiara un attacco e mi da la possibilità di selezionare i bloccanti, posso selezionare la creatura ma non riesco a selezionare la creatura da bloccare, invece la fila delle creature slitta compreso la creatura avatar e si sposta lateralmente (a destra o sinistra)

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  18. Game loading bug/issue

    I have had several games in the last hour where I load up a new game and it immediately puts up the loading server screen as soon as it shows my hand, then it closes out back to the home screen and counts a game loss. I'm playing on mobile, but I've always played mobile and my connection to the Internet is perfectly fine.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. harmonize

    I could not use Harmonize on the card Wild Rise. I had enough creatures to reduce the card and it would not let me continue. I caused me to lose a Draft match and I didn't get my earnings!

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. sideboarding problem

    During a BO3 match, I was unable to properly sideboard. I could click cards to remove them, but then couldn't add cards from my sideboard to replace them. I was left with a 39 card deck, which I couldn't submit, so the timer ran out and submitted my original deck. I tried this on PC and IOS during the sideboarding period and both platforms had the same issue.

    21 votes

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    0 comments  ·  Gameplay  ·  Admin →
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