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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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5773 results found

  1. Bug with Ashaya, Soul of the Wild

    Ashaya, Soul of the Wild lost all abilities due to Azure Beastbinder, but the other creatures were still Forests.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Resolution issue

    2560 x 1600 Resolution Cutting off Card Text on Screen

    Please make the text fully visible at this resolution.

    7 votes

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  3. llanowar elves can add colorless in mtg arena. Thats wrong. You can only add one gren mana

    llanowar elves can add colorless in mtg arena. Thats wrong. You can only add one gren mana

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Intentional interference in the game with shuffler

    When are you going to stop interfering with games? I have several hours of video that demonstrates my theory that you guy directly interfere with the outcomes of games. I don't play anything remotely close to meta and since your matchmaking matches you against decks you have a tougher time with and honestly the meta decks are not an issue , the shuffler mana screws me every 2 wins. It's bad enough that you can bet on it, I have been recording every single game I have played for stat tracking and I can prove that your hand smoothing doesn't…

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Screaming Nemesis bug

    Another instance of post dealing damage to an opponent with Screaming Nemesis... Opponent had a Shelodred in play, drew a card and still gained life... Please fix this "bug"

    5 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  6. BUG: can't reconnect to a game without closin Arena

    During several games (3 today), I was ejected from the ongoing game with the message "server connection lost". The issue is: I couldn't reconnect to the game in progress. The only way was to close Arena completely, restart it, and then I rejoined the ongoing game. Log added.

    10 votes

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  7. Unfun Card

    Mossborn Hydra. It is an instant concede to me and I hate playing against it as it's basically an insta win without the card condition. Unless you pull the right card from your deck on turn 1, Mossborn Hydra will get to a point that you cannot win

    2 votes

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  8. Server connection

    In the middle of games, there will be a loading icon that says "connecting to server." My Internet connection isn't the problem, I always have 150 megabytes in download, and 100 megabytes of upload speeds. I'm also using a brand new Motorola Power 5g 2024, more than capable of playing this game. FIX YOUR SERVERS!

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Please do more to stop "roping"

    I am constantly facing opponents who "rope" to try to force a concession. Sometimes it happens multiple times a day. I cannot count the number of times it has happened. If a player is losing and they leave the game to try to get me to concede, it is rude, immature and pathetic. The problem is, this behavior is incentivized. If I don't feel like waiting around until they are forced to concede, but rather concede myself, then that player wins that game and potentially gets win rewards. They are, in effect, rewarded for this behavior. Please do more to…

    9 votes

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  10. drafting hand smoothing hackers manipulating draws causing all land draws. possible exploit in deckbuilding

    drafting hand smoothing hackers manipulating draws causing all land draws. possible exploit in deckbuilding. the example photo is a different game playing in explorer vs a desert deck. i only drew 1 land out of about 8 or 9 draws running 22 land. almost every draw they had was a land. hand smoothing and color smoothing should not be match based but deck/draw turn based. very disappointed in a lot of matches where my opponents build manipulates how my draws and color/mana cost ratios pan out.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. gameplay is broken

    This game is broken, everything is now too big too fast. It's getting lame, I play Magic for 30 years now and still play commander with my friends, but man.. even commander starts to feel busted. MTGA is boring as ****, everyone netdeck and its now just getting out of hand... cards do too much for the possible removal and possibilities to get big are always there... can't enjoy games now, the table flip in seconds and you lose or win, I don't have fun winning like that either. I press the sad face every time I see one, its…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. error updating data

    after the last update on march 5 with the relase of alchemy karlov manor i keep receiveng the message of ''error updating data'' i tried to reestart my internet, didnt work, tried to delete and donwload the game again still didnt worked, and this error keeps ocurring in my mobile as well, please solve this problem as fast as you can.

    46 votes

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  13. Shuffler

    Not to mention the shuffler is tottaly favoring only **** aggressive decks players and matchmaking is rigged af. You're algorithm clear previously choose the winner of matches before them even start to begin with. 18 loose streak with 3 muligans and begining on second every **** time. And people and you're nonsense keep telling it's just bad luck !? Really!? I've could have won the lottery a thousand times by now with that probability which is obscene to experienced magic players. ***, I've been playing this before the trash Hasbro has even bought your company and the times

    22 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. **** Wizards of the Coast and Hasbro

    Just watched one of your ****** bots reword a card so it didn't have to lose. I'm suing you piles of *. I'm contacting a lawyer. I'm still waiting on the SEC to email me back. I'll probably just have to send them emails literally every **** day until you get shut down as a company. Eat ****.

    2 votes

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  15. Incorrect display size on folding phones

    Attached screenshots are not cropped. I'm using a Google pixel 9 fold. The app clearly attempts to adjust ratio and scaling to fit the screen but fails to do so correctly. The problem can be fixed by going into your phones app settings and manually adjusting the aspect ratio of the app to display as less than full screen. This does give two ugly black bars at the top and bottom of the screen, but does result in the app displaying properly.

    2 votes

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  16. Incorrect display size on folding phones

    Attached screenshots are not cropped. I'm using a Google pixel 9 fold. The app clearly attempts to adjust ratio and scaling to fit the screen but fails to do so correctly. The problem can be fixed by going into your phones app settings and manually adjusting the aspect ratio of the app to display as less than full screen. This does give two ugly black bars at the top and bottom of the screen, but does result in the app displaying properly.

    2 votes

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  17. Spell Trigger not working

    I was playing Commander with Shelob, Child of Ungoliant. In my precombat main phase, I cast Monstrous Emergence, targeting the Mycotyrant, and Shelob to deal the damage. This should have triggered her deathtouch affect, sending the Mycotyrant to the graveyard and creating a food token copy. The creature, however, was not destroyed by the affect, as shown in the image. In response to my spell, my opponent cast Inscription of Abundance, but none of these provided a counter to the deathtouch trigger from Shelob's damage.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Ride the Shoopuf Landfall Effect Triggers while enchantment is exiled

    My opponent played 2 Ride the Shoopufs
    On my next turn I played a card that exiled one of the Ride the Shoopufs
    On subsequent turns, both of my opponent's Ride the Shoopufs landfall effects triggered any time they dropped a land (i.e. the effect triggered for the one that was still in play and an additional time for the one that was exiled)

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. draw and idles stops Game during winning attack

    every time Im about to win during my attack some how it become a draw or just stops and timers runs out game still running everything works on the board Kick the cheaters out your game please

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. I have not received reward of 400 gems once I achieved the exp

    I have not received reward of 400 gems once I achieved the exp

    2 votes

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    1 comment  ·  Events  ·  Admin →
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