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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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5772 results found

  1. Draft game ended suddenly

    Hi there,

    just was 2 turns into a Draft game when it suddenly said "Waiting for server" and after a couple of seconds I was back at the draft screen that shows my current wins. It seemed it was neither counter as a win or loss (maybe a draw?). Anyway it was worth reporting.

    Edit: After the next game that I won I had an additional loss on my tally...

    This obviously hurts, especially in a Premier Draft. Could I get some form of refund?

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Please, bring Unstable lands back to the shop

    It would be great if lands like the John Avon lands like Unstable came back to the shop!
    I couldn't get them at the time as I wasn't playing at the time and would love to add them to my collection.
    I would definitely buy them this time, and also other similar style full landscape lands.
    I hope my request can reach you.

    Thank you

    3 votes

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    1 comment  ·  Store  ·  Admin →
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  3. Why is paradox engine still not banned in brawl?

    Still waiting for paradox engine, one of the most unfun cards in the game, to be banned. If you want fun, engaging game play, just ban it already.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Unable to activate Alquist Proft ability

    Hello! During a game today, I was unable to activate the ability of Alquist Proft on my opponent's turn. This happened twice, and both times I looked at all the cards on the battlefield to see if there was an effect that would shut off the ability. I couldn't find one.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. why do I get put against the perfect counter every game in unranked?

    every game in unranked is against something that has the perfect response immediately, even the decks that are over 100 cards? Garbage game is rigged so hard at this point it is not even enjoyable, when will wizards address the extremely sorry state that their matchmaker and shuffler is in?

    6 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  6. Sephiroth Triggers on Itself

    Sephiroth, Fabled Soldier triggers when itself dies when the card says another creature

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Visual Bug with G.F Cerberus Copy

    There was a visual bug of a spell never leaving the stack with the Summon Creature G.F Cerberus. The copied spell remained on my screen even after resolving twice.

    2 votes

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  8. Did not receive my 2 Mythic Reward Lvl 21 Aetherdrift cards

    Upon reaching my level 21 achievement, I did NOT receive my 2 mythic Aetherdrift cards.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Conjure cards are stupid

    Conjure cards are completely arena based, and shouldn't taint the idea of playing magic.
    This is a completely different game that if you want to include should be it's own format.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Drawing issues with 11 land drawed in a row over 22 lands .....

    1 game on 4 I have this issue of over drawing lands in a deck with very few lands in it.

    Getting half my lands in a row is just not something that happened that often in real life, so please change your deck shuffle algorithm, it's really bad right now.
    I will keep adding screens and examples until this issues is fixed or if I'm too much anoyed by it and stop the game anyway it is a big default of the game and really ruining the game experience that real magic player could have

    Here first example: for…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Game is broken

    Fix your game.....nothing is balanced anymore, and frankly I will never spend $$ on this game.

    3 votes

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  12. One Ring crashes IOS Mobile App

    When i play the One Ring or when i put a Burden Counter on it to draw a card my mobile App crashes. I can restart the App but it happens everytime with the One Ring.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. weekly wins didn't reset

    My weekly wins didn't reset

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Game disconnecting from server (not internet issue)

    During matches, game disconnects from server, despite no internet issues on my end. Bcause of this, I'm not getting daily quest credit for casting specific spell colors.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Two Mythic cards were not received as reward for Mastery Pass AetherDrift (level 9 and 12)

    I didn't receive rewards for Mastery Pass AetherDrift (level 9 and 12) for 2 Mythic Cards (4 mythic rewards total). In attachment is log after getting to level 12

    Could not attach log, too large

    5 votes

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  16. 4 votes

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    1 comment  ·  Store  ·  Admin →
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  17. Aetherflux Reservoir art style is missing if removed from my deck

    PC Client on Windows 10; I have a full-art Aetherflux Reservoir art style in my deck and I cannot view it in my deck builder. If I remove it from my deck, I cannot choose that style again. The only ones it shows, collected or not, are BRO Schematic and the standard version.

    3 votes

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  18. Problem with set pioneer

    Hi, i want to know when you implement the real pioneer because i want crumbling wastes from the expansion oath of gatewatch but is not in mtg arena. How is this possibile is important to update the pioneer with the real pioneer in paper!! When you implement all?

    I hope you respond

    Simone

    1 vote

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  19. Freeze

    After Update on 13.08.25 Game keeps freezing at the beginning of a Match.

    I bought the Battle pass which is going to waste now.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Game animation lock

    After any card that has an animation the game would freeze on that animation. Which would make it unplayable.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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