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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9906 results found

  1. Unable to take game action

    Opponent passed turn, I was unable to take any game actions or cast spells. Turn tracker in bottom right was missing, my timer started ticking down. Restarted the app but by the time I got back in it had skipped my turn, lost game because of it

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  2. データ更新エラーが出た

    気持ち悪いマッチのあと、
    次のマッチをぷれいしようとしたが、
    やはりログを示しておこうと
    キャンセル
    ボタンを押したところ
    反応がなかったので
    連打したら
    真ん中のまわっているサークルが二重になった、

    その後
    データ更新エラー
    なるものが発生。

    ちゃんとつくってほしい。

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. protection from black sword of once and future

    My forest animated with nissa has 3 +1/+1 counters and was equipped by "Sword of once and future" blocks "Thalia and the gitrog monster" 4/4...
    My forest died ???? And "Thalia" has survived ??? Why

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Bug

    Good day, I just want to report a bug. In two games where I have played Helm of the Host, Helm sees an equipped creature, first creature was equipped with Shadowspear, second game opponents creature was equipped with Swiftfoot Boots, then helm created a copy of that creature while Helm it self is still unequipped. In the second game as I say my opponent's creature was equipped with Swiftfoot Boots , but I got a copy of the creature with Helm on my board.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Opponent has too many Triggers

    If my Opponent has too many triggers on stack, I am auto passing, and the game times out, it SHOULD NOT BE A DRAW, if My opponent cannot resolve all of their triggers because of Time out, then the game should end in them FORFEITING... I was playing earlier I had a 3x ward 2, plus 2 x ward discard, and indestructable on my creature, with Cloudsteel Kirin reconfigured ( I canot los, they cannot win) My Opponent had 97 triggers on the stack, and kept double the stack with Ulaleks ability, which eventually led to a Time out on…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Unable to tap land after playing it for turn

    Ended turn and was AFK for a moment. Came back, was in second main phase (I believe). I played land for turn (swamp) and turn passed instantly. Turn 3 came around and I was still unable to use the land. I reloaded the client and it seemed to fix the issue.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Sparky gets stuck at beginning of combat

    If Sparky has creatures in play that can attack after about turn 5 or 6 it will often get stuck at the beginning of combat. This error has happened in 12 out of the last 15 games I have played. At the beginning of Sparky's combat phase it starts saying "hmmm". Occasionally this results in the app crashing or Sparky conceding after 5 min or so. Most of the time it seems to continue indefiniately until I concede.
    If Sparky has creatures but is unable to attack (i.e. only has defenders or all creatures have summoning sickness) then the game…

    15 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Yenna, Redtooth Regent aura bug

    Sadly I wasn't able to get a screenshot (I got it on 17lands afterwards), but I was playing Sealed WOE and had 3 enchantments in the board. I activated Yenna's ability to copy an enchantment, but when I selected a Royal Token Aura, I wasn't able to select any of the target creatures I wanted - or any at all from the board. The game kinda froze in the middle of the ability, so I want to know if you can solve this...

    9 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  9. Brimstone roundup doesn't trigger with plot

    Drafted a whole deck around triggering brimstone roundup with plot.
    Plotted brinstone
    Plotted spells
    Played brinstone
    Played a spell from hand. No trigger
    Next turn played a spell
    Then played a plotted spell. No trigger.
    Went 0/3 with a useless deck

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. resolution android mobile

    Please 🙏 just add a resolution settings on Android phone 📱 like anyone else has done (see YGO master duels and other games on mobile). at 640p at low resolution without anti-aliasing keeps the app smooth and playable instead of what the app is right now.

    2 votes

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  11. Waiting for server made me lose a Premier Draft match

    Waiting for server made me lose a Premier Draft match. Arena server malfunction made me lose a match and this cost the whole premier draft entry. This was not an internet problem, because I was using my internet for other reasons during the match. Só I need a refund for this draft because the lost was an Arena issue

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Sideboard Cards Duplication

    When moving positions of cards in the sideboard in the deck editor, cards will sometimes duplicate. The cards themselves are not duplicating into my collection, and seem to be only a UI issue. The deck can still be saved, however when trying to queue into a game (ranked in my case), the deck will be illegal. This can be resolved by going back into the deck and out again, either saving changes or discarding them. This duplication seems to happen when moving cards into or out of the 7 card sideboard, and not within the same section.

    Platform: PC

    3 votes

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  13. Tishanas Tidebinder doesn't specify which creature it's targeting

    Opponent plays 2 Tishanas Tidebinder over the course of the game
    One onto an Archangel of Wrath
    And one onto an Atraxa
    Archangel of Wrath dies at some point
    I cast Annoint with affliction onto a Tidebinder with the intention of restoring Atraxas abilities, but the game doesn't show me in any way which of the Tidebinders is inhibiting the Atraxa, and which one was targeting the Archangel
    There should be the same arrow that there is on similar effects already (dauntless bodyguard etc.) to clarify which one would've been the correct one to target

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Bot match

    Playing a bot match. It was the bots turn. Stuck on initial phase. Kept saying "hmm...". Game wasn't frozen as I could stick click everything on the screen. Server status page says everything operational. Using android. Had to concede the match to get off screen.

    54 votes

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    20 comments  ·  Gameplay  ·  Admin →
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  15. quick draft

    My quick draft got stuck on loading screen after the update.

    35 votes

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    9 comments  ·  Events  ·  Admin →
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  16. サイドボード中にマッチ終了される

    BO3でもサイドボード中に突如マッチが終了し、勝敗が反映されない。デイリーの何色を何回唱えたの類は反映される模様。

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. crashes when selecting new deck for ranked match

    The game is highly instable since the latest update. Selecting a new deck takes aeons! and - in case of ranked match - the complete game crashes regularily when doing so. Please fix this, so it is nearly impossible to join a ranked game!

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. "Land" is being mistranslated in the Korean language after the Bloomburrow Alchemy update.

    It has to be translated as "대지" but it's being mistranslated as "ㄱ구현현화대지."

    Land = 대지 O

    Please correct the translation correctly.

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  19. preacher

    Preacher of the Schism attack triggers wont proc.

    Was working fine yesterday but today worked inconsistently with the text and now doesn't proc at all.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. オセロットの群れ も弱体化したようす

    オセロットの群れ も弱体化したようす

    1 vote

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