MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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5778 results found
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too many players timing out of games
Too many players are abandoning games by annoyingly letting the timer run all the way down. I firmly suggest a system whereby a player gets three strikes: one strike per game abandonment by timeout. At three strikes, the player is suspended for 2 days, etc. At three suspensions, the player is suspended for a week. Something like that. There needs to be consequences for this, especially because some of it is malicious, but really all of it is a massive waste of time and it will cause player turnover (aka, fewer players around to participate, access products in the store, etc.).
Thank you in advance!
Too many players are abandoning games by annoyingly letting the timer run all the way down. I firmly suggest a system whereby a player gets three strikes: one strike per game abandonment by timeout. At three strikes, the player is suspended for 2 days, etc. At three suspensions, the player is suspended for a week. Something like that. There needs to be consequences for this, especially because some of it is malicious, but really all of it is a massive waste of time and it will cause player turnover (aka, fewer players around to participate, access products in the store,…
16 votes -
bosca86 is cheating.
in addition to Bosca86 cheating, please can i ask that you either bring back older decks or bring forward new ones as i seem to play the same life link hand every time and its getting boring. i used to average 60 %win now its prob 30% and all done to the hand delivered. same decks just who gets lucky. also i play my friend alot at this game and we get no experience or anything for the time we spend playing. this is a shame as we love the game but it doesnt benefit us to play with friends. If not something the game has to offer maybe a new featur and also and a tally?? we always argue on overall scores with teh same player. could that feature be added?????
thank youin addition to Bosca86 cheating, please can i ask that you either bring back older decks or bring forward new ones as i seem to play the same life link hand every time and its getting boring. i used to average 60 %win now its prob 30% and all done to the hand delivered. same decks just who gets lucky. also i play my friend alot at this game and we get no experience or anything for the time we spend playing. this is a shame as we love the game but it doesnt benefit us to play with friends.…
6 votes -
Massive lag
I've started experiencing constant lag that can not be on my end. My speed is 50+ Mbps with a speed test ping of 20. Every action is taking ages before the game server recognizes that an action needs to take place. I have watched as it take 5 seconds between playing a scry land and the scry actually starting. This has only started in the last few days.
This is terrible to play and I can only imagine is terrible for my opponent also.
22 votes -
Game crashed during premier draft
MTGA crashed during drafting. After that I couldn't restart the game immediately to rejoin a draft (An error occurred... screen appeared). I request full reimbursement for the draft.
19 votes -
Bug: Infinitre Loading initial scene
Steps to reproduce:
1. start MTG arena version 2021.3.22.3536 (3536.856069).
2. wait for game to load main screen
3. infinite loading initial scene.Uninstall game.
Reinstall game.
Play game.
Reboot PC.
Play game -> loading initial scene loop22 votes -
vault progress
After opening about 15 packs, found My vault progress isn't progressing. Can you please fix it. Thanks.
32 votes -
Game Rigged ???
I have in my Deck 2 cards of a monster, During play I draw one of them and get to put it in my graveyard. Then, 2 turns after, I scry my deck , see that second same monster card and decide to put it at the bottom of my deck. 2 turns after that, I draw a card and it s that same monster, meaning like I have a third card of that monster but only have 2 in my entire deck. That game is rigged as *&^#$#. And that happened more than once.
25 votes -
Saga glitch
Enchantment Sagas keep glitching on me. There has been a lot of games where sagas either work on step one then not on the rest, the first 2 steps happen simultaneously, or none of the steps work at all and the saga card just enters the battlefield. It can happen when playing the saga from hand or replaying from a Yorion. This happens on both Mac and PC. It has unfairly won me some games but, for the most part, has lost me more than i've won.
14 votes -
Brawl Matchmaking Bug/Rigged
I played against 6 Esika decks in a drow when i played my Magda deck, always on the draw.
this is so ********.
i get that there needs to be some matchmaking for fair matches but this is so frustrating to me. doesnt even matter who won or lost. u cant tell me this is ok and a "fun" experience. there are tons of brawl decks and i play against the same one 6 times in a row?????
same when i play my tibals standard deck- 50% mirror matches. but thast another topic.
i dont wanna play like this at allI played against 6 Esika decks in a drow when i played my Magda deck, always on the draw.
this is so ********.
i get that there needs to be some matchmaking for fair matches but this is so frustrating to me. doesnt even matter who won or lost. u cant tell me this is ok and a "fun" experience. there are tons of brawl decks and i play against the same one 6 times in a row?????
same when i play my tibals standard deck- 50% mirror matches. but thast another topic.
i dont wanna play like this at…25 votes -
26 votes
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Lost connection to server during ranked match
Connection to server was lost during a ranked match, it was not on my side, it was a server issue. my game reconnected to the menu, and my rank didn't change.
I start another ranked match and win it, and instead of ranking up, it acted just as if I lost...
Fix your servers please, you can't just crash me like that and then denying me the next win like wtf???22 votes -
Black screen waiting to connect to server
After logging in screen is waiting to connect to server. Never happens. Uninstalled, restart iPhone with up to date iOS and magic arena update. Was like this from day 2 of iOS until a week in, had two days where I could play and back to black screen
17 votes -
Missing third daily quest
Hi, I play on android and for a couple of days I only get two daily quests and a weekly one. The third daily quest slot is always waiting for a new quest, even though the timer is at 00:00 see screenshot attached.
Please also note that the game crashes really often on android i.e. every 2nd/3d game.
Best,
Udo11 votes -
TOO MUCH REMOVAL!!!
I swear, there is so much mass removal that it feels like the Republicans are still in office! What is the fun in constantly being told, "No?"
Basically, whoever gets more denial cards wins the game when their opponent ragequits now. It doesn't matter how many creatures I throw at the board, my opponents can always negate them. AND THIS HAPPENS WITH ANY COLOR, not just black/blue! I mean, if my experience is any guide, almost EVERYBODY is running black/white mass removal because it doesn't just destroy stuff, it EXILES IT, which means that no creature is ever safe, and IT SUCKS!!!
And who in their right mind created a Lesson that is COLORLESS and gives free land search?!? It doesn't even require green mana, so what's the point? Just run black/while with the lessons and EVERY MASS REMOVE CARD IN THE GAME and you'll win every time.
It really feels like the current version does not honor its color heritage at all, and wants everybody to have all the toys; of course, that creates an environment where black and white get splashed into EVERYTHING for the arti/enchant removal also, and if you aren't using at least one of those colors, you aren't playing competitively.
I swear, there is so much mass removal that it feels like the Republicans are still in office! What is the fun in constantly being told, "No?"
Basically, whoever gets more denial cards wins the game when their opponent ragequits now. It doesn't matter how many creatures I throw at the board, my opponents can always negate them. AND THIS HAPPENS WITH ANY COLOR, not just black/blue! I mean, if my experience is any guide, almost EVERYBODY is running black/white mass removal because it doesn't just destroy stuff, it EXILES IT, which means that no creature is ever safe, and…
7 votes -
unable to cast instant spell
Unable to cast spell during combat - had mana available and the opponent did not have any way of stopping or preventing the spell.
This cost me my tournament.58 votes -
Ugin is an un-fun design cannibal
Ugin, the Spirit Dragon is a design cannibal. Arena would be a more diverse and enjoyable game without him.
Playing with him:
Ugin undermines the design choices of the decks that use him. There are lots of very interesting top-of-curve spells that could be used in long-game decks. When Ugin was reprinted, the hard work and creativity that went into designing those cards was stamped out by one obvious 'best' solution. Ugin (and to a less offensive extent, Ulamog) are the best top end for virtually any long-game deck. None of these decks need Ugin, but all of them are best served by using him. So they are pressured to ignore the rest of wizards' design space in that area.Playing against him:
Obviously, this is miserable. How many players see their opponent resolve an Ugin and think "wow this game is really clever"? The feeling is more like "Wow, my opponent has just exiled all personality from the game. Why am I playing this?" Worse yet, the feeling begins for many players as soon as they see that their opponent is likely to have Ugin in their deck. I'm not against sweepers. They're essential. But usually there's some way to play around them. Some way to diversify your threats. And Ugin isn't just a sweeper, he's a single-card inevitability powerhouse that can also one-sidedly sweep the board in a way that's uniquely hard to prevent. It's not fun to see, or to see coming.Anticipated Counterarguments:
"But there's always a 'best' card! Ban or suspend Ugin, and ramp players will just play something else that's only slightly less busted as their finisher!" Sure, that's true. But I think Ugin is an extreme example. His inevitability is unmatched by any other card. And since he's colorless, he competes against every other card. There's nothing else waiting in the wings that any deck could play, and that does everything he does, but just a little worse. Remove him, and deck designs can't just replace him with 'Ugin lite'. He would be replaced by a variety of cards that would need to be carefully chosen to fit the deck they go in. That diversity would make magic better.
Sorry for the rant. I like long games, but I don't want to play with Ugin or against Ugin. He invalidates a lot more than he adds.
Ugin, the Spirit Dragon is a design cannibal. Arena would be a more diverse and enjoyable game without him.
Playing with him:
Ugin undermines the design choices of the decks that use him. There are lots of very interesting top-of-curve spells that could be used in long-game decks. When Ugin was reprinted, the hard work and creativity that went into designing those cards was stamped out by one obvious 'best' solution. Ugin (and to a less offensive extent, Ulamog) are the best top end for virtually any long-game deck. None of these decks need Ugin, but all of them are…12 votes -
MTG Arena with lobby with custom match room and match history
When will MTG Arena bring match history, lobby and custom game room creation?
8 votes -
Mana ***** / Mana Flush
Add in-game comments for players that include Mana ***** or Mana Flush since they happen so often.
23 votes -
Commander in MTGA
This feedback is more a request, i don't know how hard it is to make this happen but i think it will be a HUGE deal for the magic community. I love magic since the first time i play it and my favorite format is Commander which i play a lot with my friends in another platform and i looking forward to soon play on MTGA. Last night i got so HYPED just to think about it, to gather the cards and build a custom commander in MTGA. So if it is possible and if somebody is reading this my humble request is please add the commander format to MTGA i can assure you it will worth the work and most certainly will compensate.
This feedback is more a request, i don't know how hard it is to make this happen but i think it will be a HUGE deal for the magic community. I love magic since the first time i play it and my favorite format is Commander which i play a lot with my friends in another platform and i looking forward to soon play on MTGA. Last night i got so HYPED just to think about it, to gather the cards and build a custom commander in MTGA. So if it is possible and if somebody is reading this my…
15 votes -
Mana???
how is it that a 24 land dack on 40% of the games has only 3 mana and on 40% has 12 mana . 10% of the games i get Mana und other cards like normal but the rest of the time its fuckt up..... fix your **** ! and ban ugin and yorin!!!!!
24 votes
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