MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9701 results found
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Surveil Not Working Correctly
When given the option to surveil, I was unable to swipe the top card of my library into my graveyard, thus forcing me to keep the card on top of my deck when not desired. This occurred on the mobile version (android). This problem didn't occur earlier during my draft games however.
5 votes -
benefit from bugs should be punished
I am a loyal player of MTG Arena. Recently, I have noticed that a large number of players have exploited bugs with which you can finish daily task many times and get gold from it， to gain unfair benefits after MOM update. I believe that this behavior has harmed the interests of players like myself who have purchased content in the game，and I‘ve heard that you do nothing to this behavior last time the bug happened.
I request that you take measures to punish those players who have exploited bugs to gain benefits, including confiscating their ill-gotten gains. Or, I…
5 votes -
Can't sacrifice Darien when you've used him to convoke a spell (Bug)
There seems to be a gameplay bug: when you use King Darien to convoke a spell you cannot then use his sacrifice ability while the convoked spell is on the stack. The option is grayed out on arena.
5 votes -
Missing text on cards
Lot of texts on card are missing during games, as well as texts on different menus since March of the Machine Update. Using Mac Os Monterey 12.6.3 on Macbook Pro with Epic Games Launcher
6 votes -
Can Paradox Engine be Banned
Can we just ban Paradox Engine and other problematic cards please. I wonder how many people are considering uninstalling Arena at this point. By the way this screenshot is their turn 8.
12 votes -
premier draft
i was drafting when i lost my first game and i was taken out like i lost all 3, i got 250 gems and the dmu premier draft is gone.
I request the refund of the 1500 gems that were spent or the game where I left off.16 votes -
vault not updating
I just opened all of my MoM pre-purchases and new set drops, but my vault didn't increase at all. That's some sixty packs opened with no vault progress. How can I get my vault to update?
6 votes -
Game crashes after pairing - re-joining impossible
I encountered multiple times the same issue, which I report here for the first time (windows desktop). After pairing in my premier draft games, Arena crashes and when restarting, I immediately go back to the waiting for pairing screen (open match). Once I "wait for the opponent" Arena crashes again. Despite multiple trials, this "crashing" repeats until I have a game loss (due to time out). It is really annoying that I get game losses without playing.
6 votes -
Black Screen on Mac OS Ventura 13.2.1
After update, Arena begins to load and turns black screen.
5 votes -
Interaction between Queen Allenal of Ruadach and Lagomos, Hand of hatred incorrect
On PC;
Lagomos, Hand of Hatred makes tokens and Queen Allenal of Ruadach makes an additional soldier token. When the token created by Lagomos is sacrificed at end of turn, the soldier token is also mistakenly sacrificed. It should remain in play.
28 votes -
Difficult logging in, cannot play "can't submit deck"
As of brothers war update I'm having a lot of troubles logging on (get 'connecting to server' for a few minutes and then told to check connection). When I can actually log in, I can't play any games, as soon as I press play or attempt to submit a deck (phantom draft) I'm told that it can't submit deck.
I have tried: restarting the phone, reconnecting to wifi, connecting through mobile data, and reinstalling the client.
Id love to pay y'all for some new cards but can't pay you until this is resolved.
11 votes -
Refund/replacement for mythic pack - Mythic Pack False Advertising
I purchased a mythic rare pack and did not receive a mythic rare nor a mythic rare wildcard. This is at least the second time this has happened and seems to be an issue that has been happening for quite some time. Please fix this issue, that's false advertising!
15 votes -
STONE BRAIN FREEZES YOU OUT UPON ACTIVATION
Stone Brain freezes you out upon activation on Mac. Suggestion for a fix would be to hire programmers and play testers with the millions you bring in on this game that know what they aRE DOING.
15 votes -
shuffle
Why do the pole sitting developers suck at their job so much? Is it intentional? For greed? Are they mentally challenged? Should they go back to school? Legit curious. Are they on the pole and just too weak-willed to do anything about it? Like being bullied in grade school. Are they fake and just like pretending to be derpalerp? Do their bosses know they cant code? Can they be replaced? Do they suck that good that it doesn't matter how bad they suck? Do they let their children do the coding? Do they outsource it to India? Have you looked…
12 votes -
Do not add Alchemy to Historic!
Do not make Alchemy in Historic mandatory, the player base does not want this, the comments about leaving MTGA aren’t all empty threats.
188 votes -
scute swarm
Scute Swarm lags out the already stressed code to the point that it sent me to a draw.
Just let me play solitaire.
7 votes -
Game crashed, didn't let me login into match showing "unable to locate collection" error
Game crashed, didn't let me login into match showing "unable to locate collection" error.
Once i managed to login again it didn't allow me to take any action and gave me a game loss for time out. Can you please look into it? The experience on mobile have been very frustrating. Thanks ViR5 votes -
Store Tab crash
Whenever I open the store tab after the latest patch today, the client crashes
15 votes -
Please remove Alchemy
Please remove Alchemy from Historic.
156 votes -
birgi
Bug/Exploit with Birgi & Grinning Ignus in explorer
On Android/mobile
Casting Ignus gives one red from Birgi, which allows infinite loop of grinning ignus back to hand & recasting, MTGA does not recognize this for timing out
Unsportsman like conduct - player "torret" exploiting this
6 votes
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