MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
9674 results found
-
Card in hand stuck in stack
Playing on Android, should have taken screenshot but didn't think about that.
I ran into a bug where a creature I tried to play got stuck in the stack, and the game continued as if it was in my hand. The card was not playable from the stack.
I attempted to play a creature, and the game transitioned to my opponent if they wanted to play an instant. There seemed to be a connection issue, and when the game resumed my creature was stuck in the stack area and did not continue to resolve the interaction.
When other cards were…
17 votes -
Game Froze
Game just froze on my opponents priority but everything was still interactable, and I could not even concede to leave the match. I had to quit the game and restart the application, receiving a loss for the ranked game.
9 votes -
Band paradox engine
Paradox engine why isn't it banned it's not fun and about to quit cuz I keep on running into at least get the players who running it in their own games cuz I know you can do that cuz I play next that if I play a certain Commander I'm only playing against the same three decks at least band paradox engine it's getting not fun
14 votes -
How is Paradox Engine still legal in Historic Brawl?
It just boggles my mind that such a broken card is legal still. It needs to be banned a.s.a.p. All it does is encourage horrible solitaire gameplay.
5 votes -
Keep historic cards unchanged with alchemy
Dont change Historic with Alchemy updates. This destroys the only eternal format available on Arena, which is important. It will kill interest in Arena.
82 votes -
Ban Liliana of the Veil and Sheoldred the Apocalypse IMMEDIATELY
Because of your poor decision to include these cards in Dominaria United, the black based decks have taken over all the formats (Explorer and Standard) making the game uplayable and ruining the play experience.
Please ban these cards immediately.
8 votes -
iPad crash
The game will not open on iPad after the most recent update on 4/28/22. I have to uninstall the game and then reinstall to play again. Then when the game crashes, it won’t let me open the app, and I have to uninstall/reinstall again. Please fix this!
27 votes -
不正プログラムについて
以下の点について改善を要求します
初手札の明らかな偏りとマリガン誘発
デッキタイプの相性が悪い敵とのマッチアップ確率の増加
良手札に見せかけて相手に完全にコントロールされるパターン5 votes -
draft event disconnect
Hello, I got a disconnect from the SNC Quick Draft event on pc after going 1:1, event is now finished after two games without rewards, except the picked cards. Thank you!
5 votes -
draft
quick draft disappeared/changed while still playing. Lost what i won, can't even access draft screen to claim prize.
5 votes -
Pact of Negation not castable
Playing PC client, Historic Bo1. Game wouldn't let me cast Pact of Negation on my opponent's Negate.
5 votes -
drawing lands only
I'm drawing lands only, two games in a row. played 19 turns, drew 17 lands... next game I drew 13 lands out of 15 cards... It's not fun! It doesnt happen in paper magic. Is it something wrong with the game today? Game also froze while oppoent turn but I lost my ranks because I quit the game after 4 hours. Can you Wizards fix these problems. We are using money on your product and all we get back are losses.
21 votes -
Reconsider Alchemy
Wizards, we all know you love a cash grab and do the bare minimum for players. Could probably write a book full of examples.
But we play anyway, cuz the game is good.
Are ye not going a wee bit too f**king far now though? I don't even gaf about Historic and can see this as a terrible idea, awfully implemented, woefully announced.
Please wise up
81 votes -
Re: Alchemy, Historic, and My Journey in M:TG so Far
To whom it may concern,
I'll try to be as brief as I can, but a little about me for context: I've wanted to compete in the top levels of Magic for over a decade and have worked hard to reach the point I'm at. I used to take the bus out of town to attend PTQs and spend the night on the street because I couldn't afford a hotel, just to play my latest deck with the best competition I could find. Today, with the help of Arena, I can now work toward my aspirations from the comfort of…
81 votes -
Stuck waiting
Three games in a row, on a very strong internet connection with no client crashes or lockups the other user has hung with a blue hourglass. It gets to the end of the timer and waits, the other player user is not forced lose, and I am stuck waiting, for MINUTES!!! This is unplayable. I'm doing nothing wrong, but I can't play the game in it's current state. As of now I've waited 3 minutes for nothing. Fix this ASAP or you will lose all of your players.
6 votes -
Weird interaction with Gwenna, Eyes of Gaea and Battery Bearer
There seems to be a bit of interference when Gwenna, Eyes of Gaea and Battery Bearer are both on the battlefield (and controlled by the same player). With Battery Bearer in play, I cannot tap Gwenna for mana using its own ability - I can only tap it for colorless mana with the ability granted by Battery Bearer.
When I mouse over Gwenna to activate its ability (see attached image), I am shown two options and an alert - the colorless mana ability that I can use, a blacked out ability that I cannot use, and a question mark alert…
6 votes -
bug/ retro frame
None of the Brothers' war "retro frame" cards are showing up in my collection. I have tried playing on 2 different PC's and completely reinstalling the game. Nothing has worked so far. I included a log of it helps.
5 votes -
Error Updating Data please check your connection in EpicGames on Mac
I cannot access the game. I've already installed and reinstalled several times, and also tested as solutions on the internet and nothing works. I use EpicGames on a macbook, I saw some reports of what happened on Windows and Mobile, but for mac no report was given yet.
8 votes -
Android App Keeps Crashing
The recent update has launched (12/6/22) and my game keeps crashing upon loading on Android. I have uninstalled and reinstalled twice after the update has been completed and per the MTG site all services are operational. Device is a Samsung S21+.
6 votes -
Exquisite Blood combo removes settings wheel
I play mtga on the PC interface. When playing against people who use the life gain life loss combo with the Exquisite Blood card, the settings wheel disappears, leaving no way to exit the game let alone concede the match. This makes it especially frustrating when you are playing a life gain deck that put you in hundreds if not thousands of life and you have to wait 20 plus minutes just to die so you can start a new game. Its super demoralizing and is an almost instant rage quit for me and my friends. This has led to…
7 votes
- Don't see your idea?