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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10126 results found

  1. BUG: Unable to edit sideboard

    bug: I can't add cards to the sideboard when building a deck

    platform: ios (ipad)

    reproduction:
    * create a deck with 60 cards (see the deck in my account called "[std] grix wiz 2" as an example)
    * save the deck and then come back in and edit it
    * add some new cards to the deck (I added 4 x negate)
    * attempt to move those new cards into the sideboard from the main deck area by opening the sideboard panel and dragging them in (this is on ios for me)
    * note that you're not able to move…

    1 vote

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  2. Timer extensions

    Timer extensions are being abused by cranky dicks who don’t like to lose. Max them out at three total and using 1 at a time and for consecutive actions.

    1 vote

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  3. Booted out mid-game

    I was playing quick draft Final Fantasy on mobile (Google pixel 9a) when I was randomly booted out in the middle of my first game. I queued into a new game, same thing happened over time, but then when I went back to the menu, I was recorded 1 loss. I this time rebooted the game itself. I then found myself back in my 2nd game. Currently 1-1, the one loss no fault of my own. Any possibility of reimbursement of the gems I spent on the draft?

    1 vote

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  4. Screen is frozen

    During a BO3 match on MTG arena, the game screen froze as shown in the image, which prevented me from operating properly and caused me to lose the game.

    1 vote

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  5. Framerate locked at 30fps

    Framerate is locked at 30fps and it makes the game hard to enjoy

    1 vote

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  6. 1 vote

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  7. White sagas text is blacked out

    On PC, white sagas and white cases, the textbox appears completely black, except for the current active chapter. for cases, only the effect is not blacked out, and only if it is completed. This does not make the cards unplayable, only illegible.

    1 vote

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  8. Did not receive the pack from the mastery

    I reached level 18 of the mastery and for Final Fantasy and did not receive a pack. I am pretty sure I did not get a master pack after buying 10 packs from the store a few weeks ago either. I am playing on steam on pc.

    1 vote

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  9. Card Text Rendering Issue on macOS – Grey or White Bars Obscuring Card Text

    In MTG Arena on macOS, there is a display issue where card text is not rendering properly. This problem occurs both in the deck viewer and during live gameplay. Instead of showing the usual text—such as card names, mana costs, and rules—these areas are covered by solid grey or white bars. The issue affects all visible cards across different decks and matches, regardless of the card set or format. The rest of the game appears to function normally, but the missing text makes it difficult or impossible to play.

    1 vote

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  10. Unable to get to sideboard phase

    Playing Bo3 standard ranked
    

    PC Windows: Unable to sideboard between games. Sideboard phase is skipped. It happen after first and second game. Log attached. I have restarted client during second game.
    Expected: Able to sideboard freely without issues.
    Log attached
    No workaround.

    Problem was that I have accidentally played BO1 version of deck without sideboard. But should the game enter sideboarding with empty sideboard, I would find problem sooner. Please change this behavior so empty sideboard is shown I user will be aware of this.

    1 vote

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  11. ultimecia

    Like many others, Ultimecia's transformation isn't happening in draft. I kept the required mana up multiple times just for the turn to come to an end, and it wouldn't allow me to pay it. Lost my last match in draft thanks to this. Super frustrating feeling and makes the whole draft a wasted effort.

    1 vote

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  12. Namazu Trader re-entering battefield bug

    There seems to be a bug where Namazu Trader re-entering the battlefield is not triggering its enter effect:
    1. Opponenet's Namazu Trader was exiled under my white auracite
    2. Suplex exiles white auracite
    3. Namazu Trader re-enters the battlefield back on opponent's side
    4. no enter triggers - note opponent is at 1 life.

    Namazu Trader's effect isn't a cost and it isn't optional - the effect should have triggered when Namazu Trader re-enters the battlefield on my opponent's side and should make my opponent lose 1 life therefore losing the game. But this didn't happen and I lost the…

    1 vote

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  13. Disconnected from game and was given both a win and a loss for the event

    I started a game on PC client with a record of 4-2. Midway through my first turn, I disconnected from the game. I was sent back to the quick draft event screen with the "play" button active, so I clicked the play button hoping to get put back into the game I was in. Instead, I was put back into queue and eventually was put into a new game with a different opponent from the first game. I played this game through and I was disconnected again right before attacking for the victory. I was again taken back to the…

    1 vote

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  14. 1 vote

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  15. Color Challenge stuck on resume

    I have completed all the color challenges, but a recent update that made some changes to the tutorial and the "learn more" section of the game has now placed a "resume" option on my home screen. There is nothing to resume, and therefore this flag will not clear. It's bugging me

    286 votes

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  16. Please for the love of god FIX YOUR SHUFFLE ALGORITHM!!!!!

    I am so sick and tired of getting all 3 of something I have 3 of in my deck but can't get 3 of something I have 25 of in my deck.🤬

    7 votes

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  17. The game disconnect, and return to the menu.

    Lately (2 weeks or so) sometimes the game disconnect in the middle of a round and returns to the title. I restart the app and its the same, i assume its a bug

    2 votes

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  18. Venerated Rotpriest does not trigger properly from spells copied by Taigam, Master Opportunist

    Steps to reproduce:
    1. Control both [[Venerated Rotpriest]] and [[Taigam, Master Opportunist]]
    2. Cast any spell (e.g. [[Defend the Rider]]’s protection mode) targeting Rotpriest as your second spell in a turn.
    3. Taigam and Rotpriest trigger off the initial cast: the opponent gets a poison counter, and the original spell is copied, exiled, and suspended as expected.
    4. THE ISSUE: At this point, the Rotpriest becomes the target of the copied spell, but does not trigger when it should! According to several magic judges I asked, this is no different than [[Leyline of Resonance]] spell copies being able to re-trigger…

    2 votes

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  19. Roping

    Username WIN is a time-wasting, stalling, roper. He roped me every single turn of the game. I don't know exactly when the game started, but I'm guessing that the game had already been going on for about 10 minutes when I checked my time at 1:32 pm, and I started taking screenshots from 1:35 pm to 2:06 pm as shown on the metadata from the screenshots. The game ended at 2:12 pm. I roped him back to show him how it feels, but I never let my bar get low enough to use a timeout as you can see from…

    3 votes

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  20. Roping

    Username WIN is a time-wasting, stalling, roper. He roped me every single turn of the game. I don't know exactly when the game started, but I'm guessing that the game had already been going on for about 10 minutes when I checked my time at 1:32 pm, and I started taking screenshots from 1:35 pm to 2:06 pm as shown on the metadata from the screenshots. The game ended at 2:12 pm. I roped him back to show him how it feels, but I never let my bar get low enough to use a timeout as you can see from…

    3 votes

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