MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9345 results found
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Obvious Bug/Cheating
Just played someone that had more than 4 copies of Soulstone Sanctuary in their deck. 2 in the graveyard, 2 animated in play, and then played a 5th. I always thought unique lands like that one were restricted to 4 copies. This game is free to play but it would seem that it's too much for some weak hearts so they need to cheat. I know y'all probably won't do anything about it, but at least I tried to say something. Thank you for nothing, in advance
1 vote -
shuffler still sucks
It is unusual for me to outland mono red, even though I have 26 lands in the deck, and they probably have 20. Played about 15 games today. I couldn't get a 3rd or 4th land in 8 of them. That's absurd. When are you going to fix this. ********, everyone knows you rig the shuffler to do this to force winrates. Did you forget that you need to put out an enjoyable product to make money? There are several platforms to play Magic on. Arena might be the worst one.
6 votes -
Defeated with Platinum Angel
How in the world did I lose the match with three platinum angels on the line?
I lost due to a bug, nothing had changed in previous turns, how did I lose?
Rigged game. I want explanations.And you still owe me 1000 coins from last time. Ridiculous, I had 3 platinum angels in play, I couldn't lose and the opponent couldn't win!!!!
3 votes -
Sideboard Bug Bo3/ Problema con el sideboard Bo3
El sideboard jugando explorer bo3 da problemas, a veces haces click en las cartas y no te deja cambiarlas, si tienes por ejemplo kaheera y metes otra criatura que no es compatible se queda pillada la aplicación, incluso reseteando el cliente (en vez de quitar a kaheera automáticamente como sería lo lógico o preguntarte si la quieres quitar de compañero)
A veces salen imágenes blancas por el menú después de estos bugs.
Ojalá lo pudieran arreglar ya que el bo3 es un elemento clave del juego.The sideboard when playing explorer bo3 gives problems, sometimes you click on the cards and it doesn't let you change them, if you have for example kaheera and you put another creature that isn't compatible the application gets stuck, even resetting the client (instead of removing kaheera automatically as it would be logical or asking you if you want to remove her as a companion)
Sometimes white images appear in the menu after these bugs.
I wish they could fix it since bo3 is a key element of the game.El sideboard jugando explorer bo3 da problemas, a veces haces click en las cartas y no te deja cambiarlas, si tienes por ejemplo kaheera y metes otra criatura que no es compatible se queda pillada la aplicación, incluso reseteando el cliente (en vez de quitar a kaheera automáticamente como sería lo lógico o preguntarte si la quieres quitar de compañero)
A veces salen imágenes blancas por el menú después de estos bugs.
Ojalá lo pudieran arreglar ya que el bo3 es un elemento clave del juego.The sideboard when playing explorer bo3 gives problems, sometimes you click on the cards…
2 votes -
Chemistry AI tool for assignments
Yesterday, my teacher gave me a chemistry assignment that was really difficult. I find it hard to balance chemical equations and understand reactions, so I need a chemistry AI tool that makes this easier. Does anyone here who suggest me reliable chemistry AI tool?
2 votes -
Elvish Archivist - French Translation error
French translation error on Elvish Archivist (Eldraine)
English text: "Whenever one or more artifacts you control enter, put two +1/+1 counters on Elvish Archivist."
French traduction : "A chaque fois qu'au moins un jeton que vous contrôlez arrive, mettez autant de compteurs +1/+1 sur l'archiviste elfe."The English text mentions a synergy with the artifact and places 2 counters on the creature.
The French text mentions a synergy with tokens and places as many counters as tokens.I use 3 rare wildcards to craft it for a token deck. Can you pay me back?
5 votes -
cant join games
I cant join a games. It stays on the loading screen/ qu
1 vote -
Doubling season
Poison counters are not doubling when I proliferate and doubling season is in play
2 votes -
Auto-Pass Bug.
Auto-Pass isn't working on my opponents turns. It works fine on my turn, but continuously asks to resolve on my opponents turns.
5 votes -
Your shuffle algorithm SSSSSUUUUUCCCCCKKKKKSSSSS!!!!!
Because I can't update an existing post. I went in to out 2 cards and introduced another 2 land. That's 29 land in a 75 card deck abdominal still only 2 lands in opening hand, highest mana cards in opening hand and no land in 4 draws, 4 GAMES IN A ROW!
6 votes -
5 votes
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Fix the shuffler 12
Mythic ranked, deck with 18 lands 21 creatures 21 spells,used fugitive codebreaker to draw extra 3 cards on turn 4, by next draw i had seen 8 lands and 7 non lands in total. wtf is this ****. Literall impossible odds that would never happen in real magic, fix the shuffler this is why arena is dying.
7 votes -
Card shuffler
Why do that need 3 to 4 mulligan regularly? I have over the recommended manna amount. Fix your ******* game. It's turning to ****. I think mtg is dying off
8 votes -
Bug with Dragonhawk, Fate's Tempest
On MTGA currently there is a bug with Dragonhawk, Fate's Tempest where the ability will count previously exiled cards with a different Dragonhawk on the field than the one that created the delayed trigger. The rules text specifies "The delayed triggered ability created by Dragonhawk's last ability counts only cards that were exiled by the ability that created it. It doesn't count cards exiled by previous instances of Dragonhawk's last ability or by the abilities of other Dragonhawks you may have controlled previously."
Just completed a match where opponent had played a Dragonhawk, i killed it, then they played a second with 0 cards in library and the delayed trigger of the first killed me. The previous Dragonhawk was no longer on the field and thus could not deal damage to me with the delayed trigger. This as far as I can tell is a bug.
On MTGA currently there is a bug with Dragonhawk, Fate's Tempest where the ability will count previously exiled cards with a different Dragonhawk on the field than the one that created the delayed trigger. The rules text specifies "The delayed triggered ability created by Dragonhawk's last ability counts only cards that were exiled by the ability that created it. It doesn't count cards exiled by previous instances of Dragonhawk's last ability or by the abilities of other Dragonhawks you may have controlled previously."
Just completed a match where opponent had played a Dragonhawk, i killed it, then they played a…
5 votes -
Black screen after loading initial scene
Mac Os Ventura 13.6.8 using Epic Games Launcher.
Goes to black screen after startup page saying "loading initial scene".
Have uninstalled and reinstalled Epic Games Launcher, including clearing caches etc.
Epic Games Launcher won't open in Safe Boot, not sure if that's connected7 votes -
Fix the dmn shuffler
Diamond 1 trying to rank, deck is 18 lands, 21 creatures, 21 spells. Turn 7 on the play, ive drawn 3 lands 3 creatures, and 7 spells. This ratio is literally impossible. We came to play magic not bend over for the shuffler. There is no way in **** my deck gives me that ratio, the chances are less then 1 in ten million.
Fix the gawd dmn shuffler already.8 votes -
Nerf/Ban Alchemy cards
Sorry not sorry, the Alchemy cards are unbalanced and make the experience of playing a match stressful and/or unfair. I understand that alchemy is a "full digital" format, but creating cards that even in the physical format would be banned everywhere should't be your focus. Grenzo, Crooked Jailer and Mythweaver Poq are just a couple of example, but I could cite every creature with the intensity keyword (another senseless feature of Alchemy). I say that these card are unfair because there is no strategy nor there Is a downside/balance/cost for the abilities of this card. Take Mythweaver Poq: it copies a non land land when it enters the battlefield. Now I have a card/commander (in the Brawl matches it is gaining popularity very quickly because of this, I guess why) that makes me play two land per turn, and moreover one is a copy of another one.
My suggestion is to nerf these cards so they don't make people quit the match as soon as they see the card (trust me, it's happening), or make a division in formats between one where you can use Alchemy cards and one where you can't.
Or don't, but you won't attract players (who probably plays the physical format) if this is you focusSorry not sorry, the Alchemy cards are unbalanced and make the experience of playing a match stressful and/or unfair. I understand that alchemy is a "full digital" format, but creating cards that even in the physical format would be banned everywhere should't be your focus. Grenzo, Crooked Jailer and Mythweaver Poq are just a couple of example, but I could cite every creature with the intensity keyword (another senseless feature of Alchemy). I say that these card are unfair because there is no strategy nor there Is a downside/balance/cost for the abilities of this card. Take Mythweaver Poq: it copies…
10 votes -
Cheating
I am sick and tired of playing employees of the company and the cheating they do to make sure you lose, it isn't and algo problem its an employee problem and they should not be allowed to play against non employees. Its pathetic that you are not transparent about the matches and allow the players to view what transpired so as to become better players, but thats not what you want, you want money that is all. I just posted about this problem earlier on several other complaints and what do the employees do in response make sure I played them in the draft and watched as they delivered beatdowns so bad that one match was me watching all lands be drawn and them gaining 11 life and me losing 20, final score 31 - 0. Then the next match I played against another employee who used an all creature deck based on counters, and he had turn 1 the low drop green that allows you to put a counter on it when another counter is put on a creature, next two turns, the guys who give a counter to every creature that enters, the next two guys were creatures that put counters on other creatures, the next guys was a counter trigger flier and the next was all counter creatures get first strike. Another blowout by playing an employee and the final match of the night another employee playing a life drain deck with unlimited gain life lose life, not a single card they played did not do this. A bunch of inferior Z's whose heritage got them cushy jobs being sociopaths and cheating people out of money.
I am sick and tired of playing employees of the company and the cheating they do to make sure you lose, it isn't and algo problem its an employee problem and they should not be allowed to play against non employees. Its pathetic that you are not transparent about the matches and allow the players to view what transpired so as to become better players, but thats not what you want, you want money that is all. I just posted about this problem earlier on several other complaints and what do the employees do in response make sure I played…
3 votes -
Insidious Roots / Osteomancer Adept
I use activated capacity of Osteomancer Adept and exile 3 cards from my graveyard to cast a creature from my graveyard.
Insidious roots should have créate 4 tokens but only 2 have been created.6 votes -
Jump In
I have played Jump In several times since Murders of Karlov Manor was released and have not been offered any of the new packets as my first selection - I was offered a new packet once as my second selection. I have played Jump In enough in the past that I should have received a choice of a new packet every time; according to your rules about packet selection.
Something similar happened for a few sets in the past where you would not get to choose a new packet sometimes. That seemed to be fixed for the last set or two. Now with MKM I can’t choose any of the new packets.
Please fix this bug so that Jump In can continue to be the great event that it is!
I have played Jump In several times since Murders of Karlov Manor was released and have not been offered any of the new packets as my first selection - I was offered a new packet once as my second selection. I have played Jump In enough in the past that I should have received a choice of a new packet every time; according to your rules about packet selection.
Something similar happened for a few sets in the past where you would not get to choose a new packet sometimes. That seemed to be fixed for the last set or…
20 votes
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