MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9957 results found
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can't craft cards
When I try to craft the last 3 Primeval Titans it says network error "unable to redeem wildcard". Can you please help
1 vote -
final fantasy
It's June 10th and I'm unable to open my pack. I purchased all the pre-release items and I waited till Midnight last night and it didn't open. Figured maybe all of the USA needs to be at midnight. So I waited till this morning and it's still not letting me open my items. I tried on my tablet, mobile phone, and even my PC just in case it may have been an app related bug. This is frustrating because I just got into magic during the pandemic and this is the first set I've been able to be involved in…
1 vote -
Can't add some cards in my deck's sideboard
I was building a jeskai omniscence deck but some cards can't be added to sideboard, I tryed to exit from deck building page and return, and also to close and restart MTG Arena but the problem persist, and precisely I noticed that this happens with certain cards of my deck: the ones on the first column from left in my case.
1 vote -
mystery key
Start a brawl game with Arna Kennerud
Play a creature
Play and equip Mystery key
Attack with the creature, Mystery Key triggers and is sacrificed
Play Arna Kennerud
Play Sword of Ice and Fire
Play Forged Anew, bringing back Mystery Key
Equip the Sword using Forged Anew's 0 mana alternate cost
Game immediately jumps to next phase, as if I have no mana available
I still have mana available - unable to equip Mystery Key, even though Forge Anew should let mePC - Steam
…I still have mana available but I am unable to equip Mystery Key, it is
1 vote -
Too many time wasting 250 card ridiculous decks
Too many players roping on purpose and or showing up with 250 card decks mostly consisting of cards that waste your timer.
Cards with ridiculous effects wasting timer such as Erebus intervention with no valid targets or uninstalled labyrinth asking you to return non existent imprint.
Mill cards taking up minutes of my turn just to watch effects resolve.
Players wanting to escape alchemy are forced to play pioneer or standard
Temporal anchor causes you to lose game due to screen being flooded by cards in exile and not being able to click on hand.
Damping spheres additional cost effect…
1 vote -
Sideboard
Claims all systems operational. Guess sideboard isn’t a system. Are you fixing this or what. Best of 3 sb in operational.
Put lessons in sb cast divide by zero says no lessons cuz it only gives me access to bo1 sb
Logic behind this is ridiculous. Bo1 sb.. lol1 vote -
Screen don't change in smartphone
The screen doesn't change when I turn the smartphone upside down. This is bad because the socket is on the left side and the game only allows me to play in the upside down position.
1 vote -
1 vote
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Effet de carte qui ne marche pas
Bonjour, je tiens à signaler que l'effet de la carte "Aéromoto véloce" qui consiste stipule "Quand ce véhicule arrive, exilez jusqu'à une créature ciblée." Cependant quand j'ai joué cette carte, plusieurs fois, l'effet ne fonctionnait pas, alors que j'avais sélectionné une créature adverse. Ce bug m'a fait perdre mon draft, donc j'ai gaspillé des ressources à cause d'un bug.
1 vote -
Jump in. overpowered deck
Is this really a deck for jump in? do you really consider this temur deck a balanced deck?
I could easily tell most decks don't stand a chance against it1 vote -
disconnect
If I put my phone to "sleep" by pushing the sleep wake button for more than a few seconds, when returning to the app it says "waiting for server" and then returns to the home screen. If I force close the app and reopen it, it joins the match again as is typical after a disconnect.
After rejoining a match from a disconnect, I'm unable to add cards from my sideboard. I can remove them from the deck, but can't add any cards (I then get a "fewer than 60 card" error.
Please fix the ability to return to a…
4 votes -
Fullscreen mode does not remember previous resolution
Fullscreen does not remember previous resolution.
In past versions, exiting full screen mode would return the PC client to its previously chosen resolution . For example, I play on a 4k monitor, but in windowed mode, I play in 1440p. Last year, when I would exit full screen with the keyboard shortcut, the screen would return to its former size, but at some point, it just started becoming a window with the screen's full resolution. I play on three Windows devices, running both 10 and 11, and the behavior is the same. This makes playing the game in full screen…
10 votes -
Broken interface in deck building mode (MTGA on PC Windows)
During deckbuilding I frequently encounter an interface bug (see images) that breaks the graphics making it hard to use the interface, a restart solves the problem temporary but most often resurface. This has been a problem for quite some time.
5 votes -
Did not receive Master Pass Rewards
I did not get my mastery pass rewards for levels 40, 41, and now 42. I have paid for the Mastery Pass, so this bug is very frustrating. Please fix NOW.
7 votes -
Cannot Sideboard in Ranked Bo3 Games
When playing Bo3 Ranked games in Explorer since 10/07 I cannot sideboard.
7 votes -
where to buy Italian vintage clothing in bulk?
Where to buy Italian vintage clothing in bulk?
Hi everyone!!!
I've recently become fascinated with sourcing Italian vintage clothing and have been thinking about the possibility of buying in bulk. I would like to find trusted sources where I can purchase quality vintage clothing from Italy.
If anyone has experience buying in bulk, I would appreciate tips and recommendations! What companies or online platforms can you recommend? Maybe someone has already worked with certain suppliers and can share his/her opinion about quality and prices? What to pay attention to when buying, are there any peculiarities in customs procedures if ordering…1 vote -
Add Angel of Serenity
I understand Pioneer is “complete” on Arena. I regret to ask for Angel of Serenity to be added.
Beyond nostalgia, this card sees competitive play from time to time and will see multiple MTGO tops to come.
Although Pioneer is lacking support for it’s competitive realm, Angel will soon be a contender in the meta to come.
Please put in Angel of Serenity into Pioneer on Arena.
If this is a trivial task, please let me know. I would love to assist in whatever coding or work would need to done to accomplish this.
Please and thank you.
I will…
1 vote -
Autopay for colored mana tapped Pain Land instead of sacrificing Treasure while at 1 Life
Problem with Autopay logic: while at 1 Life in a game of Ranked Standard and with three Treasure tokens & an untapped Llanowar Wastes, playing a spell that cost a single black mana (B) caused the game to kill me by tapping the Pain Land for a B rather than sacrifice a Treasure for the B
Autopay shouldn't be allowed to kill you if there are other options
1 vote -
Autopay for colored mana tapped Pain Land instead of sacrificing Treasure while at 1 Life
Problem with Autopay logic: while at 1 Life in a game of Ranked Standard and with three Treasure tokens & an untapped Llanowar Wastes, playing a spell that cost a single black mana (B) caused the game to kill me by tapping the Pain Land for a B rather than sacrifice a Treasure for the B
Autopay shouldn't be allowed to kill you if there are other options
1 vote -
Verification email
Users should be informed that they only have 10 minutes to use the email verification button or verification link. If they miss this timeframe, instead of just an error, there should be a link to request another verification email be sent to their email after confirming their email address (I discovered that currently the only way to do this is to try logging in to the overarching wizards account and that will give me the resend link...but it should just come with the error). I have had someone from Wizards send me an email saying "I sent you another link"…
1 vote
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