MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9619 results found
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black screen ios
i do everything in "Mobile Performance Issues & Crashes" and still have the problem
only black screen when i launch mtg arena in phone 13 pro max6 votes -
connection
Game froze in the middle. Now it says, "Connection Lost." No matter what I do, it puts me in an endless cycle of "Connection Lost." screens. How can I reconnect?
10 votes -
Make a seperate „Paper“-Historic Option
With the recent changes to Historic it just does not any longer serve its purpose as a way to use old Standard cards in another format.
There is just no longer a incentive to build a Historic collection or Historic decks, when cards can be changed sort of randomly.
I think that long term this will also affect Standard popularity and the overall player base.20 votes -
No rank
I've been playing ranked games for a weeks and the game is still suggesting I "play my first ranked game"
Still have no rank.32 votes -
Support M1 (apple silicon) on macOS
Please release a fat binary of MTGA for macOS that also supports the M1 arm chip. The CPU and power requirements are needlessly increased by running the game through the intel emulation layer.
22 votes -
Jump In event - cannot select decks
I am using a Mac and launching MTG through Epic Games.
I entered the Jump In event and paid the fee. I selected the first deck and clicked Confirm Deck. When I selected the second deck, the Confirm Deck button was greyed out. I tried a different deck, and it was labeled "3rd" but still unable to Confirm Deck. I tried the last option, and it was labeled "4th" but I could not confirm the deck.
If I exit and reenter the event, I see my first deck selection, but the button is greyed out. (See screen shot.) I have…
27 votes -
PURCHASE PLANESWALKER PACKAGE
On 11/27/2021, I purchased a 4000 gold planeswalker bundle, but despite the fact that the coins have been scaled, the planeswalkers purchased are not in my collection.
I have already opened the ticket n ° 2259053 but I have not received any reply.13 votes -
Check for active matches FIRST after crash.
Listen, Arena is glitchy trash that crashes constantly. I've come to accept that. It would be nice if you'd skip the "loading initial scene" and other steps before letting someone back into their match, though. "Checking for active matches" should be the FIRST step, in order to screwing people over.
12 votes -
Basic Social Functions
Hey everyone! Long time Magic fan here - I think a HUGE weakness of Arena is that there are almost NO ways for me to onboard other people into the game or to maintain interest among friends. One of the reasons this game still exists in general is the social component of playing in paper which allows players to keep each other interested (and invested) in the game.
Here are some basic social functions that would give us ways to interact with friends and therefore maintain broader interest in the long term:
Friend people you meet
This is a basic…
214 votes -
Unable to join event
Attempting to complete the color challenges to get the new starter decks as my current starter decks are not available to play in standard mode. I attempt to play the 5th round (pvp) and receive the alert “network error unable to join event try again later. I have attempted to restart the game and delete the old starter deck of that color without success. Bug is occurring on iOS.
8 votes -
Unable to join event
Joined premier draft. Upon trying to join queue, i get "network error: unable to join event. please try again later." Persists after restart and reinstall
10 votes -
Solemnity bug
While I’m a match my opponent played nine live then solemnity. On subsequent turns he played faceless haven and book of exalted deeds, he was able to put the books counter on faceless haven when solemnity should have cancelled it out.
7 votes -
Not receiving credit for daily quest or XP
Not getting credit for daily quest or XP no tics for casting colored spells nothing. Zippo, nada!!
14 votes -
10 votes
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Daily wins providing incorrect rewards
Daily win rewards providing ICR instead of gold at 4/15 wins.
14 votes -
Infinite Life Combo Bug
I faced an infinite life combo which made the game last over 30 minutes and the game forced me to concede do to "inactivity". I would have won the game in two turns but the game skipped over my turn when his combo finally ended do to his round taking so long. Below is a youtube-link to a screenrecording of the match since the file was too big to upload here:
12 votes -
Collected company
Get collected company out of historic. Instant speed two creatures is just too good for this format. I mean for christ sake if you’re going to ban two Manna counter spells then ban 4 mana instant speed bs too.
16 votes -
lag...game doesnt continue
lag in game, game doesnt continue , restart will kick me back into lobby with loss in draft....I lost my gems
10 votes -
ghoulish procession triggers on token creature death
Ghoulish procession triggers when a token zombie creature dies, creating an infinite loop of zombies. Also will trigger for any token creature, instead of "nontoken" creature.
5 votes -
Did not receive Draft reward
I won three games in a Crimson Vow premier draft. The reward (1000 gems and two packs) appeared on screen with the Claim Reward button, but after that I did not have those rewards.
19 votes
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