MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9616 results found
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Nerf Farewell
Nerf Farewell: "chose one or more:" -> "chose one:"
Currently as printed this card is stupidly OP. Should not be able to wipe out everything of all types.
7 votes -
No Mastery pass rewards
I haven't been receiving the Mastery pass rewards since the last update, at the very least I have gone up 3 stages in the mastery pass (+80) but I don't receive any of the cards
2021.8.0.950.884923
33 votes -
Unable to tap land
Whilst playing historic brawl I ran into a bug that makes my land unable to produce mana.
6 votes -
Alchemy cards in Historic format
I chose the historic format when creating my deck, I chose the historic gameplay mode when queuing up, I do not include any alchemy cards in my deck, but I still get matched against people with Alchemy cards in their decks. It seems the alchemy set is incorrectly included in the historic playable list.
15 votes -
getting gold wildcard for a mythic pack
How am I supposed to be redeemed for faulty merchandise if we can't even get a hold of you.... your bug with mythic packs literally robbed me of my mythic card (wildcard). get your **** together!!
6 votes -
Card bought does not shows in collection or deck
I bought chip of reality today spending 2500 coins, the coins were collected but the card is not in my collection. I checked 3 times rebooting the app but nothing happened. In the store I read the message bought already done but I have not the card. Could solve this problem and send me the card I bought from the store? I play on IPad on iOS.
9 votes -
Missing Mastery ORB
I got lvl 58 in the mastery and did not receive the orb in the mastery tree
13 votes -
Connection lost
Every time I try to log on and play the game it says I lost connection to the game server and I even logged out and changed my password to log back in and I got the same result
13 votes -
プレミアドラフトにてピックをしたカードと別のカードが表示されていた
プレミアドラフトでピックを行っている際、ピックをしたカードと別のカードがデッキ内にあり、その想定で後のピックを進めていたが
ピックを終了後にデッキを確認すると正規でピックをしたカードがあった
ピック中だけ別のカードが表示されていた5 votes -
Spell not cast and stuck on the stack
I attempted to cast a quandrix command in response to my opponents unburial rights. My spell went on to the stack, but my mana was never tapped. The spell was removed from my hand and was not placed in my graveyard. My opponent was able to resolve their spells and take game actions, despite my card being on the stack (and it would have removed legal targets for the unburial rights they resolved). Basically my card just disappeared and I wasn't able to use it. Attached screenshot shows the issue as Faithless Looting should not be on the stack above…
71 votes -
Cant finish color challenge final step
I have reached the final part of each of the four color challenges. Every time I try to play the last one, it gives me an event has ended error and tells me to try again later. I tried modifying the deck to only include cards that I have but it did not work.
12 votes -
8 votes
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Direct Challenge not working with new update
Most recent update rendered direct challenge impossible. The deck selection screen is bugged out and won't let you choose an appropriate deck for your format. For example, we want to play brawl but it's only letting us choose standard legal decks.
252 votes -
5 votes
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Standard Play and Standard Event Games are not being recognized by Constructed Rank
Won multiple games under Standard Play and Standard Event. None of these games have been recognized by the Constructed Rank. Constructed Rank is still that I must play a game.
Limited Rank is working fine.13 votes -
Multi-Player Historic Brawl
Please add 4 player Historic Brawl option for MtGA. We, as the player base know, that “Historic Brawl” is essentially EDH, a format that was designed to be multi-player. For this reason, I’m suggesting the addition of multi-player historic brawl so the format can be enjoyed as intended, with multiple people.
This would also,I believe, increase the player base in the long term, and encourage people to play online with their friends. It would make a killer addition to MtGA8 votes -
Authentication Failed For User
After I log onto to MTG Arena on a windows, I immediately receive a message saying "Authentication Failed for Aliensummer" (My username)
I've tried to restart the windows, and I can see it loading the card base data behind the window but I am unable to log on.
31 votes -
Autotapper Incorrect Selection
Running latest version of Windows client. Autotapper failed to leave up correct mana to play card I wanted to play, considering all mana available in hand (unplayed land). This resulted in a loss that I was about to wipe the board on.
7 votes -
Turn off card / board animations
Hello.
Now that Arena has a good player base, with some of them who are playing for a long time ago, i suggest, with a button on the interface, the possibility for the user to
switch off all the card animations / board animations.
For those like me who play a lot and since a while, we get tired of the same animations again and again and it would improve our game experience.
For those with little configurations it would perhaps avoid some crash and improve fluidity of the game.
Well. I see only advantages in this options doesn't you…
163 votes -
Unable to join event
Put 1500 gems on premier draft and when trying to join queue i get "network error: unable to join event". Persists after restart and re-install.
9 votes
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