MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9585 results found
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ICR rewards from Mastery Pass not received
I am currently not receiving ICR rewards from the Mastery Pass or at least they do not pop up and are not shown as NEW in the collection.
I am currently Level 20 at the MID Pass and should have received 2 Uncommon and 2 Mythic ICRs.17 votes -
Mastery reward bug
I’m no longer receiving rewards from my mastery pass or tree? I’m gaining xp and it says I’m receiving rewards but cards are not in my card pool.
6 votes -
pay 0
When I cast syncopate with x=0, the spell's controller should have the option to have the spell countered. Arena currently autopays 0 (even on full control)
5 votes -
Concerned about the future of Paper MTG Balance
I'm concerned about the future of paper MTG balance after the announcement of Alchemy.
Since this format will likely be the new defacto digital format thanks to the swift rebalancing that will occur to overly powerful cards, I feel like there will be a greater chance that cards will be pushed to an even higher power level in general. This wouldn't be an issue for Alchemy, as that format can be balanced on the fly, but it could potentially damage the integrity of any other eternal paper formats. This is especially a concern when looking at the latest straight to…
12 votes -
Can't report bug
I can't seem to report a bug about the game getting stuck. The site doesn't seem to explain further as to why my bug could not be submitted.
28 votes -
Game freezes
there is a bug where the application (Mtg Arena) freezes when you select the cards from the graveyard to pay the escape cost for Kroxa, Titan of Death's Hunger (on macOS Monterey 12.1) and app version 2021.12.10.652.904583
8 votes -
Use alchemy to remove infinite combos.
Honestly I think Alchemy has the potential to help rebalance this game. (note: way to many players just play youtube copycat decks)
I would like to ask you look into infinite combos. One of them being the use of "exquisite blood" to create a repeated one damage death.
9 votes -
Game completely frozen
Game frozen as the other player is trying to play a creature card. No actions possible except to pass turn, but it is not even my turn yet. Game has been frozen for over 3 minute...
7 votes -
Friends list
Deleted my friends list and won’t show friend requests on iOS or allow me to send them
55 votes -
Error Updating Data
The game is stuck on startup.
It says : "Error Updating Data - Please check your connection and try again".Obviously my connection work just fine. I think this is a bug.
Thank you for your time and patience
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580 votes -
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Auto pass bug
When using the auto pass button on opponent's turn, it does no work. I still have to click resolve manually on each effect. I use arena on android os. Auto pass functions normally on my turn.
20 votes -
loading initial scene crash
loading initial scene crash
44 votes -
achat
Bonjour,
Depuis plusieurs semaines, les cartes achetées en boutique offre journalière sont débitées lors de l'achat mais non ajoutées à la collection.
J'ai déjà eu ce bug semaine dernière, croyant que la carte allait apparaitre au renouvellement de l'offre, mais ce n'est pas le cas.
Merci de revoir ce bug rapidement.6 votes -
invoke the winds
When I cast invoke the winds to take control of a creature the creature gains summoning sickness
5 votes -
3-5 player multiplayer
I have many friends who play Arena, but a main issue is that we cannot all play together. I understand it is a huge undertaking, but adding in 3 -5 player multiplayer would really help many of us players who can't always travel to our friends' places far away to play Magic with them. Heck, adding 4 player multiplayer would be amazing, or even 3.
23 votes -
Your servers area problem
The servers here freeze and kick you out far too much for this game to remain enjoyable. As I read suggestions here, this is the most reoccurring problem. Leaving it unaddressed smacks of indolence.
8 votes -
ladder play no longer affects my rank
Ladder play no longer affects my rank. It's been this way for weeks now. I remain stuck at Bronze Tier 1 no matter how many ladder games I win or lose.
5 votes -
Timer stopped
I was playing a game in ranked, and the opponents timer began to run out. It got to the end and simply stopped. The hourglasses didn't disappear and I was locked on the screen. I eventually had to log out of the account entirely. Any idea on what occurred?
6 votes -
I am unable to play historic decks with non alchemy cards that replaced existing cards in pool.
I am unable to play historic decks with non alchemy cards that replaced existing cards in pool.
deck with alrund epiphany unplayable, deck with golspan unplayable, deck with faceless haeven unplayable, and more...8 votes -
All of my emotes are gone
Playing on iPad, the client crashed while I was in the middle of a game. When I logged back in, all of the emotes I had were gone. When I go to the emotes page in my profile, it displays a message about how I can unlock emotes along with a confirm button. Clicking confirm takes me back to my profile. While on the emotes page, however, I can see behind the message that I have 0/10 stickers and none of the text emotes beyond the default ones. Please restore all of the emotes I had collected. Thanks!
16 votes
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