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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9858 results found

  1. Game crash on match start

    After completing a match, I queued for another. The game crashed around "opponent found". Continuing to crash every time I opened the game and trying to reconnect to that opponent, even when I restarted h computer.

    14 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  2. Unable to connect

    Since this morning, it is impossible to connect. We have an error during connect to server just before loading the main page. I have tested on different device (pc or mobile) and it is always the same result. The servers looks operational according to the website. So what is happening, and how can i access to the game?
    Thx for your respond

    122 votes

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  3. Repulsive mutation + Ivy

    When i target a creature other then Ivy with Repulsive mutation to put counters on, choose 0 fro countering spells - Ivy triggers, but after the ability resolves i do not get any counters on Ivy.

    6 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  4. Forced draw

    Summary: I was forced into a draw because the game wasn't able to resolve a finite stack of triggers fast enough. The game gave me a warning three times that if I do not take another action the game will be a draw but no additional action was available for me to take.

    Bug reporting:
    1.)I cast Marwyn's Kindness with X being 21
    In play: "Rosie Cotton of South Lane", "Samwise Gamgee", and "Mondrak, Glory Dominus".

    2.)Occurred on the PC client

    3.) Game forced a draw despite having multiple win conditions available.

    4.) Allowed to finish the stacked triggers without…

    24 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  5. raid bombardment failed to trigger on two occasions in one game

    Previously – even earlier today! – gnome tokens created by Anim Pakal would trigger Raid Bombardment. In my last game, the triggers just stopped happening.

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  6. Unable to Login -> Timeout

    Since today, I am unable to Login. Neither on my phone nor on my PC.

    The error message just says Timeout. After a while, "Waiting for the Server" starts spinning...

    And yes, internet connection is available for both!

    The PC version is actually on GeforceNow. The Phone version is on my Android Device.

    24 votes

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  7. Dreadmaw's Ire

    Dreadmaw's Ire is not functioning correctly in Arena for IOS. The card cannot be played during the pre-combat main phase, even though it's an instant. Please fix -- this cost me two games!

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Weird white screen after playing a game

    After I played a game the screen overlay just turned like this and it won’t go back.

    5 votes

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  9. Villainous Wealth results in GreError

    Using villainous wealth in a green creature ramp/leyline build allows you to play it for X at 20 or greater.
    Frequently, the game will either immediately end in a draw with GreError or "choose another action", either as the card resolved/creatures autotap, or sometimes as you place cards onto the stack from the card browser. (This just happened with X=21, casting ~15 cards).
    The expected result is quite simply, that when I play something like this, the game ACTUALLY WORKS.

    Playing on PC, Windows 10

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Sparky stuck on Color Challenge and Starter Deck duel

    I have completed BOTH the 'Color Challenge' and the 'Starter Deck Duels' but sparky is stuck in an endless loop of "Wow, you've beaten all of the color challenges". This is my HOME page and will not allow me to participate in any other events that may show on home screen...PLEASE fix this issue. I cant participate in any in-game events that I can see showing on my friends game but not mine (and we have accomplished the same stuff in game). Very frustrating here. Ive seen forums with 30-40 people with this same issue that dates back to August.…

    12 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. Turn timer problems

    The turn timer gets exploited with certain decks where your opponent forces you into using up your turn timer on automatic effects. This issue needs a resolve all button so you don't lose your turn timer for having a life gain upon creatures entering the battlefield combo with gain life = +1+1 counter on target creature. It's ridiculous when somebody uses a convoluted and time consuming combo just to exploit the game's timer mechanism and force you to lose based on time that they themselves created. There needs to be a solution to this if active effects are stacking. Perhaps…

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Game crashes during matches

    Since last Thursday (2/1/24), the app will crash during matches. Not all matches, and I can’t tell what the trigger is, but regularly enough that I’m losing matches because of it. Around 25% of matches. After restarting the app and reconnecting to the match, it still continues to crash.

    I’m on an iPad 8th generation, model MYLD2LL/A , iOS 16.6.1.

    I’ve tried restarting the game completely, turning my iPad completely off then on again, and even deleting and reinstalling the app. But still having the same issue.

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. waiting for server bug

    Application gets stuck on "waiting for server" screen while trying to edit some of my decks, editing sideboard seems to be broken as well with decks that manage to get past the waiting bug. Sideboards are unable to be editing or the textures are broken and appear washed out or do not track how many copies of a card there are in the sideboard itself. "Waiting for server" bug is specific and consistent to certain decks it seems, even after rebooting.

    5 votes

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  14. poq

    -Broken Mythweaver Poq Interaction-

    Playing Mythweaver Poq after playing Ashaya, Soul of the wild, creates an unbreakable game-lock state. If there is no aristocrat type effect in play it ends the game in a draw after 5 mins of non-stop triggers. Please fix this interaction, as most decks that play one want the other. This creates unintentional loops on a regular basis, but also allows a player in a losing position to lock out the game to avoid a loss.

    15 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Shuffler sucks

    Your shuffler sucks ***. Today I have played 3 matches in historic brawl, the first one went great as land drops were good. The second one I had to mulligan and went into a 3 land hand and did not draw another land until 7 turns later. Next I played a landfall deck in which I run 60 lands and started with a 4 land hand and did not draw another land until 8 turns later. This is frustrating at times and makes the game no fun at all.

    55 votes

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    31 comments  ·  Gameplay  ·  Admin →
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  16. Grinning Ignus / Birgi, God of Story - Infinite Loop set up

    There should be a way to demonstrate an "infinite" loop and have the game perform those actions for a specified number of times for the player without impacting the timer. With Birgi and Ignus, the player can often time out if the opponent does not concede even though an infinite loop has been demonstrated. This is not good for gameplay to force the player to continuously engage in the loop

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Turn time exploit/bug

    Been having issues in some matches where my opponents timer does not activate and when it switches to my turn my timer has no time at all to react. It is almost as if my timer activates while on the opponents turn because it takes so long and it basically takes my turn time. This caused me to have issues in my last match because I wasn't able to assign defenders.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Constant crashes and connection issues despite stable network

    Getting constant crashes and connection issues since around 2-3 hours ago, mostly during games and sometimes right after getting paired with an opponent...

    Mosty receiving "Connection lost" error message.

    My network is stable, tried restarting numerous times, same result...

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. 3 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. Poison counters are too OP.

    These make shortened matches that are too OP and often end up not very fun to play, especially when some card drops several counters on you. It would probably be a lot more balanced and fun if poison counters simply did one direct damage and disappeared on the next turn.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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