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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9858 results found

  1. Dead creatures activating abilities from graveyard without the ability to do so.

    2 games in a row where creatures abilities activated in the graveyard.
    Last I checked dead creatures are dead, and can only use their abilities if alive unless a few exceptions like flashback ad the such.

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. 対戦相手が使った「放題」の呪文で、どのモードを選択したのかが表示されない

    対戦相手が使った「放題」の呪文で、どのモードを選択したのかが表示されなかった
    対応して取れる手段が分からずに何もできなかった

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Taii Wakeen card draw issue

    Taii Wakeen, Perfect Shot (OTJ) does not draw cards when noncombat sources deal damage equal to creatures' toughness, as the card states it should. Log file attached, used Taii's activated ability and then cast End the Festivities / Tectonic Hazard, and while the damage is correctly altered to match the activated ability, the triggered ability is not triggering to draw cards.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. gale's redirection 14, but free

    Countered my noxious gearhulk with gale's redirection. He got a 14 as result of the dice toss, but he played the gearhulk for free

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Game keeps disconnecting then stalling out

    The game giving a disconnect message - "waiting to connect to server..."

    Then after a few minutes it says the window of "surrender, reconnect, quit"

    Push reconnect and then it shows the game again but doesn't re-connect.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Bug: Repulsive Mutation

    I cast Repulsive Mutation, X=1, with an opponent's Topiary Panther on the stack. I had a 3 power creature, and they had 2 mana open. I clicked my creature, clicked the Panther on the stack... and nothing. My opponent paid no mana, there was no red "wub wub wub" notification said the spell couldn't be countered, it simply resolved.

    My best guess is what happened is that the client failed to register me clicking on the Topiary Panther and simply... did not warn me, which caused me very directly to lose the game. This shouldn't happen, for multiple reasons.

    If…

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  7. Thought-stalker warlock ist discarding without damage

    Happened many times that i took 0 damage and opponent could discard a card from my hand. In the pic added i used clean mana to put the bat into play and also to cast the removal shown in grave nonetheless the warloch triggers the etb !!!

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Preacher of the Schism

    Preacher of the Schism doesnt work as it put in the text.

    It put "Whenever Preacher of the Schism attacks the player with the most life or tied for most life, create a 1/1 white Vampire creature token with lifelink."

    So if a player attacks with it having 19 life and the defender player has 20, the defender player should create the token, but I foud that he attaks and create the token anyway, having lees life than me.

    Or I dont understand the card, or there is a mistake in that one

    Regards

    13 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  9. Stuck on "waiting for server" after every match

    Beginning a couple of days ago, every time I finish a match (doesn't matter if won or lost or which kind of match e.g. limited, ranked or unranked) the client remains stuck on "waiting for server" and the only think that I can do is force close it and restart to play another match. Rewards etc are assigned correctly but it's annoying to not be able to play more than one game without restarting the client. Also the same thing happens if I try to go to the shop. Every other menu entry works as intended.
    I'm on android 14.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Bug involving perpetually and flip planeswalkers

    During a game, my opponent played a rope line attendant giving a copy of Ajani in that players hand said ability. When Ajani renentered the battlefield as a planeswalker and used the 0 ablitiy it created a citizen token in addition to a cat token.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Game crash after matching

    In the loading of a new match game crashes. If I open the app again, the game crashes while i m entering the match.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Mythic pack, Rare Wildcard

    1.   I bought a mythic pack for MOM, and receive a Rare wildcard. That's what is called in the conman business 'a rip-off'
      
    2.    Android
      
    3.   Paid for a mythic pack, got a Rare wildcard instead of a mythic card/wildcard
      
    4.   I expected a mythic card
      
    5.   Screenshot added
      
    39 votes

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  13. Systematically stamp out deliberate stalling/roping

    Opponents deliberately stalling/roping before death (as a sore-loser tactic to try get the other player to concede) has become so commonplace, that I doubt I'm the only one being driven away from MTGA.

    Removing the "earned" timeouts would help alleviate this problem, because all they do is provide the players the "ammunition" they need to stall later in the the game.

    I'd also advise shortening the timeout periods, or scaling this depending on the players' ranks (i.e. beginner players get longer turns than matches between veteran players).

    In addition, proving a "report player" button directly within the app would also…

    22 votes

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  14. Generous plunderer bug

    Generous plunderer reads, when it attacks it deals damage to defending player equal to the number of artifacts they control. I am playing generous plunderer, my opponent has 3 artifacts and i have 5 yet the plunderer is registering as doing 7 damage on attack

    4 votes

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  15. 6 votes

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  16. mana

    You really need to update your algorithm on Mana. Pretty much Arena turns into who gets mana screwed or not to win. Platinum rank trying to climb and reasons i lose is getting mana screwed or get back to back land draws. You guys really need to fix this because its not competitive enough,especially to pay for draft games to qualify when the way to win is determined by not getting mana screwed. Real life i have never added more than 20 lands to a standard deck. on here having to have 25 to 30 to make playable or your…

    11 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  17. Adeline tokens / “attack with *x*” daily goal

    On the turn that the attacking tokens are created, they do not count towards the daily quest of “Attack with X number of creatures” goal.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Game crashes when starting match

    Game crashes when I start a match, when an opponent is found the game closes itself, when I restart it I’ll be in a game, looking at my opening hand. And also after a ranked match, my ranking doesn’t increase or decrease it just stays at gold rank 2

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Reconnect latency unacceptably slow

    When reconnecting, after the loading screen is gone, it always takes at minimum 20s of 'Currently Waiting' before it finds the match. This seems unreasonablly high, especially considering that the client has already detected the match in progress. It's also significantly slower than it used to be (10s) and significantly slower than matchmaking time (usually ~10s).

    Usually, this results in me missing a turn, and, if I'm really unlucky, missing a land drop (which is basically game over). Combined with a forced client restart when changing connections (the game hangs indefinitely on 'waiting for server connection'), this is a really…

    4 votes

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  20. cant buy gems or change my payment method

    cant buy gems or change payment method when i do either of them i get a error message

    15 votes

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    0 comments  ·  Store  ·  Admin →
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