MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9536 results found
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Servor connection LAG a lot
Hello, the game lag A LOT on mobile... Always searching after servor connection. It is pretty annoying, espacialy during battle..
9 votes -
Game crashing
good morning.
the crash game when these cards are played:54 votes -
Missing xp points for daily completion
Only got 500 xp for a 750 xp daily reward
29 votes -
Replay Tutorial Locks You in
After player hits replay you can not get out unless you run through it again. Please let us Opt out.
7 votes -
Virus alert when downloading today's update
While downloading today's MTG Arena update, I received a "Threat Blocked" notification from my virus scanner. I've attached a screen capture of the notification window.
7 votes -
Skipped Turn
Explain to me how my opponent plays one of the ultimatums on his turn, and then its somehow his turn again after that? And it was a ranked game that I would've won.
I'm sick and ******* tired of this game not working the way it's supposed to.
I spend money on this joke of a game. I'm not out of line to expect it to work properly.
Every ********** day it's something stupid with this "game". Get your **** together
And fix your file uploader too. Would be nice if I could actually upload the logs
8 votes -
Upkeep stop not functional
Playing on mobile. Control the scarab God. Set upkeep stop to activate ability with trigger on the stack. Game automatically resolved TSG trigger without allowing activation. After scrying, upkeep stop would function as normal, giving priority before draw step
7 votes -
UI Stuck Mid Game
What happend:
I was in the middle of a match, and was going to play Sea-Dasher Octopus after declaring attackers, and the UI froze up. Animations still occurred, my timers expired, but I was unable to click anything, pass turn, etc. In the end, the game got stuck at the point where my last timer expired. It didn't auto-conceed or whatever, it just got stuck at the current board state. It has been this way for several minutes while I have been typing up this report.I am still able to hover over cards in my hand, and hover the…
5 votes -
Losing a rank point after winning
After the rank season reset I was put in gold so I just hit gold 3 and after I won a game it showed me losing a rank point. Is this another display issue or did I actually go down in rank from a win?
5 votes -
Missing Mastery Pass Rewards
I havn't had lv57 mastery pass reward,an ikoria pack.
34 votes -
High CPU usage when running MTGA on Macbook Pro
Upon launching MTGA on a Macbook Pro, CPU usage spikes to over 100% usage and battery drains faster than I've ever seen it drain before. Adjusting graphics options had no effect, and the high usage persisted as long as the game was open, no matter what was happening on screen.
Another issue is the lack of fullscreen support for Macbook Pros, though this one is minor.
46 votes -
Can't pick on draft
Hi
I was doing a draft but could'nt pick half of the time
Was always on "waiting on other players to pass a draft pack"
My internet was working
Finished the first pack with 10 cards in my deck
for the second I got only 1 and it says "pack 2 pick 4"I just bought gems to do a draft and having that kind of bug give me want to ask for a refund pretty hard ...
15 votes -
Server loss connection
Since last update my game is losing connection constantly, while my internet still working fine. So the server lost connection, then the game get freezed. If i restart the game, i get long reconnection time, and after some retrys i enter the game again but it still freezed ...
155 votes -
Duplicate Protection Failure
I bought a throne of eldraine booster for sale today. I opened it and got 20 gems. Digging through my collection, I discovered that there's plenty of rare cards in that set that i don't have 4 of.
6 votes -
Friend requests not working sent from me, friend list is wiped each time I log into arena
On PC, when I send a friend request it is not received by the other person, however I can receive and accept requests when issued to me,
My friend list is also wiped whenever I start arena, however I still appear on other peoples friend lists6 votes -
Match history
Hi,
I've been playing for a while, and I'm quite new at MGT both the game and Arena, although I used to play many years ago. It has changed a lot.
I really think having a match history of played games would be a great tool to learn and understand the game. Many times after losing or winning a game there are interactions which I didn't understand at all. Having the opportunity to rewatch the match would be beneficial for understanding key mechanics and knowledge of the game.
There's no way for me to rewatch those games or even just…
13 votes -
More information, statistics, match history
It would be really great if I could display constructed match history (maybe even replay matches), see win rates of my decks, browse through draft deck history, some progress graphs etc. I would like to see all that directly in arena so I don't have to use some companion software or whatever. Also I am quite annoyed to check my Vault progress in Logs, it would be great to see the progress bar in Arena directly
24 votes -
Mana *****
There are days that your software flags me for mana *****. I have quite a few well balanced decks with either the exact or slightly more mana than is required to play my spells. I have to mulligan on these days constantly for mana issues or if I don't the software will load my hand with every card I cannot play and fill my mana pool with worthless mana. This is total BS. I have had games where every double mana card I have in my deck that I have only 1 mana for is in my hand while I…
20 votes -
Unable to save selection for default card style from collection screen
Reproduction steps:
1) Click on Decks > Collection to browse cards
2) Click on a card with a custom style displayed
3) Choose the normal card style and click Select
4) Chosen style displays in collection
5) Close collection screen and go back to Home screen
6) Return to collection screen and navigate to the same cardExpected behavior: card remembers the style selected previously
Actual behavior: custom style is still displayedNote: this is particularly inconvenient for Draft because the custom styles display in packs and cannot be disabled there.
74 votes -
draft loss after disconnect
I was 3/2 in my draft game, and my opponent disconnect which sent me back to the home screen. It still said 3/2 when i came back, so I hit play and it matched me with a new opponent. I won that game, and then when I came back to the draft screen it said that i lost. it didnt even count my win, and ended me at 3/3. i'd really love to get my draft ticket back since i should be at 4/2 instead of 3/3 due to my opponent disconnecting.
6 votes
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