MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9854 results found
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black screen with cursor
Black screen with cursor, after loading screen...
70 votes -
Error Updating Data
The game is stuck on startup.
It says : "Error Updating Data - Please check your connection and try again".Obviously my connection work just fine. I think this is a bug.
Thank you for your time and patience
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623 votes -
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Network error
Getting a network error, can't join queue, please try again when I hit the play button. This is happening after maintenance on Sept. 2.
23 votes -
game is rigged
Tested 50 games each!
I play brawl only. With that being said, lets start with match making!
Decks have a algorithm pre-set and deteremens what deck you go agaist!
Example, if you play with Esika, God of the Tree then 90% of the time you will go against the same deck or Magda, Brazen Outlaw. tested 50 games!!!!
Second deck i played with 50 times is Lurrus, of the Dream. Not s single time i got the two decks above but instead two to three other decks....I mean seriously, your not eben trying to hide the fact that your…
26 votes -
Didn't get daily quest XP?
Completed a 750xp daily quest, and now I'm still only 725xp toward the next mastery level. Did I not get the XP because I finished the quest in a Mirror, Mirror game?
32 votes -
End Season Rewards
Did not received packs this season on rewards
22 votes -
log bug
Log in death loop. Correct user/pass, but returns to log screen forever
20 votes -
Jump start bug
Jump start not allowing me to continue after confirming my picks
13 votes -
Rigged
Love how you ignore the comments regarding how rigged the game is. Just adds validation to the issue. Shamelessly rigged and a blight to the MTG world. Sad that such a beautiful game has stooped to such petty greed. Speaking of greed, here is something that even imbecilic money grabbers like yourselves should understand.
; you would make so much more money if you enticed people to keep playing instead of turning them off the game due to its rigged functionality.47 votes -
2 land again!
4 out of 6 games 2 land starting draws.... LOL what a Joke
28 votes -
Cheating
Quit dictating how I play the game just because you want me to play a card because I can doesn't mean I have to or should. It's ridiculous when the game does this you can tell it wants you to play this way because when you don't it gives you trash that isn't useful until you have to discard or it swamps you with land cards until your opponent has so many creatures on the field you don't stand a chance. This game is rigged it cheats and crashes to make you lose and spend money which I will not.…
9 votes -
Game loss without playing
Hi,
I made a premier draft deck. Went to play my first game - I saw my opening hand but was not able to keep or mulligan then it suddenly went black, and after some time the program went back to the draft screen with the option to play a game, but did not register a loss at that stage. Then later I came back to the screen and it registered me a loss for the draft - but I did not play the game, and I was not able to play it. This is unfair that I am not…61 votes -
Got 20 gems instead of a rare
I opened a Kal pack and I received 20 gems instead of a rare. I don’t have the entire Kal rare collection.
14 votes -
Timer way too long, people exploiting timer and wasting time
Make time 30 seconds long so people don't exploit timer and waste time
22 votes -
Please add game replays
Please add a game replays function to MTG Arena, so that I can rewatch games I played. Being able to share replays would be good too. And the ability to invite friends into the session to watch with you.
27 votes -
MTG ARENA MULTIPLAYER
My name is William, I am a 36 year old successful real estate dude played magic since I was a kid. Magic is a game that is more fun with 4 people. I would pay pretty much any amount of money to play mtg arena up to 4 players. I beg you to Invest in multiplayer and I promise you, you will see millions of people come back to MTG who used to play over the last 26 years. Mtg arena is the perfect platform for the old schoolers who used to play because they dont have time to get…
36 votes -
Daily Wins are breaking the health of your play queue and driving people away
The behavior of players around the 15 daily wins is turning the Standard Play queues into one of the most toxic queues in the game. You know there is a problem when the common wisdom of the game is "just play Ranked, you'll have an easier time." This stems Directly from the 15 Daily Wins quest. People seeking fast wins pile into Standard queue and grab fast aggro decks that win in 3-5 turns. However, that isn't all. Because the nature of the queue is fast games there are many players that opt for forcing a fast surrender. Roping every…
8 votes -
Matchmaking always making mirror matches
I have played today exactly 20 Historic Brawl matches, and 16 of them mirror matches. It's awful, tedius, completely unacceptable. This has made me absolutely angry and I want to vomit.
19 votes -
got gems instead of a rare card when opening a pack of an incomleted series
I got 20 gems instead of a rare card when opening a pack of an incomleted series (kaldheim)
11 votes -
Blocking players
Please make it to where we can block recent players some people are sore losers and just exit the game when they realize they can't win. Then you have to wait for all of their time outs to expire before winning this has happened to me numerous times even with the same players I just want to Block them so I never have to play them again.
23 votes
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