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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9846 results found

  1. Counter target spell Instant cards doesent counter targeted spell

    I was playing Ranked with my deck All Blue and in two ocations my cards that counter spells didnt counter at all. More over they trigger oddly: there were instants, and when i play them, they make me target the spell (that never happen before) and when i oddly target the image of the card that was visually blocked by my card and the legend <Are you sure you whant to target xx with xx?> (that never happen before) and i click YES; The spell was not countered that way and enters play and resolves. The cards i encounter this…

    56 votes

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    27 comments  ·  Gameplay  ·  Admin →
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  2. Game Froze

    Game froze. Timer not working. Only way to get out of it is to concede game. Not fair I was ahead.

    48 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  3. daily quest

    the daily quest is not completing. i just casted my 30th black spell and it doesnt complete. please fix.

    160 votes

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  4. Game Crashes

    Everytime time the Game crashes, I can not enter the Game again. After serval Minutes I can me log in, but the Game that i was playing , I lose every time.

    24 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. 23 votes

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    2 comments  ·  Events  ·  Admin →
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  6. el juego de cierra en medio de una partida

    en medio de una partida se cierra el juego y al volver a conectarme para poder terminar dicha partida me crashea y sucede seguido ... ya perdi 4 partidas por culpa de este bug por favor arreglenlo ... esto sucedio desde la ultima actualización o cambio de evento

    24 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. Game Crash during draft and sealed

    i got a lost at my sealed cause of crash during game and 3 lost in a row during draft...i pretend my crystals back...this is an arena problem and we all should have the refound.The game crash during play and don't let me rejoin in the current game...but it only let me enter after the time is out and i got a loose!
    I want my sealed and draft crystal back!

    22 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  8. Sudden defeat

    I was playing THEROS Beyond Death Ranked Draft and both players had enough life, but when I clicked "My Turn", the Defeat message suddenly appeared. Since it was the third defeat in the draft, my draft ended there.
    Can I get the gem back?

    70 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  9. Broken Cards, Balance and Standard

    Did a bunch of people who played MTG 2 times, and lose both games get hired to be the balance or design team for these cards the past few years? Because the common theme is cast one card and win the game. What has happened to this game? This game used to be fun. It used to be interactive. You used to be able to play your deck and not have to worry about your opponent casting one card and the game just ends. Why has this become a theme? You can call them what you want, a "build around"…

    7 votes

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  10. skipping phases of the game when it shouldnt

    take a look at my log. the game completely skipped my last phase after combat even though my planeswalker can still use an ability to kill his card he just flashed in.

    not cool. why is the game skipping whole phases?

    33 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  11. Game crashes

    Game crashes at multiple occasions. Quite annoying if you just spent 10.000 gold to take part in a premium draft (and the game crashes while drafting = random card & while playing = loosing).

    Is it possible to redeem the 10000 gold?

    24 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Connection with Server

    It said I lost connection with server on opponent's turn while I was in a draft match. I was in a good board position with card advantage. First time this ever happens to me in any match. Received a loss. My connection was fine the entire time.

    32 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Game got stuck after opponent timed out

    Opponent not losing game after timing out. I'm playing a game in traditional draft and my opponent decided to quit mid game (before losing). Captured the log. Don't want to concede because then I might lose the match.

    42 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  14. wasted wild cards

    i used 3 mythic wild cards and a rare but it didn't craft the cards

    22 votes

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  15. Wins not registering properly

    Since last patch I´ve been noticing that the ladder behaves wierdly. The wins are not being registered and despite having win more than 15 games in the last two days sometimes I have only moved a single step between 3 and 4 wins aswell as going up a notch and then next game going up again the same exact step. I seem to be going down just fine tho.

    7 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  16. Game Froze

    Game just froze won't play the card i choose and won't pass the turn even timer ran out but game stuck

    73 votes

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  17. Game crashes

    The game crashes whenever I play certain cards, I believe because of animation. (gyruda, the Royal Scions, among others)

    18 votes

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  18. 55 votes

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  19. Daily Win and Reward XP not updating

    I am winning matches but the daily Win and Reward XP are still showing 1/15.
    Please help.

    50 votes

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  20. Game Skipped Main Phase 2

    Mana and playable cards in hand, but turn ended/ phase 2 skipped despite this.

    1. Start Draft.
    2. Turn ended/ skipped main phase 2
    47 votes

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    4 comments  ·  Gameplay  ·  Admin →
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