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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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11345 results found

  1. Can’t attack on iOS

    I was in a match between 11:30-11:55 CT on March 27th. Against an opponent who had an Azorious control deck.

    We were deep into the game, 10+ turns. When I tried to attack with a Vampire of the Dire Moon and Varragoth. I also had a Tergrid’s Lantern out. The only option I had was Attack All or No Attack. Didn’t matter how many times I clicked on my creatures. I wanted to just attack with Varragoth. But even when I clicked Attack All, nothing happened. I minimized and relaunched the app. I closed and reopened it. I tried No…

    13 votes
    How important is this to you?
  2. "Friendly Brawl" Not really supported?

    Is there a "Find match" option for friendly (Historic Legal) Brawl that I'm missing? Just burned a bunch of wild cards for mystical archives that I thought Id be able to play in my new codie deck- but I can only play this deck with direct challenge? Feels bad. Maybe add a find match for this format or warn me in the deck builder that this deck will be practically unplayable? If there is a find match somewhere its too hard to find. Burned two mythic wilds.

    11 votes
    How important is this to you?
  3. Exert Mechanic Bugged

    I just played my first game of Amonkhet Remastered and I had 3 creatures with Exert on the battlefield. I went to Combat and clicked the Attack All button because that's what I intended to do. I was not given a prompt asking if I wanted to exert any of the creatures. Please fix this bug so players don't have to click on individual creatures for every instance of Exert; it's very unintuitive.

    52 votes
    15 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  4. 10 votes
    How important is this to you?
  5. "Waiting for server" forever

    PC, freshly downloaded, opened my old account, then started to complete the "Color challenge" in order to be allowed to play normally, at the very last challenge (where you play with the White deck against the real person), it suddenly says "Waiting for server" and it keeps showing it forever.

    8 votes
    How important is this to you?
  6. Buying packs of cards and not getting all packs I bought

    I bought 2 packs of 6 cards for 2400 gems and it only gave me 4 packs to open plz resolve this issue and give my account the gems back or my packs I am supposed to have plz

    11 votes
    0 comments  ·  Store  ·  Admin →
    How important is this to you?
  7. Mission

    Mission and progress disappear after complete a daily mission. Give me the progress or I stop playing Magic.

    11 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  8. Android login/pw auto fill doesnt work

    Option appears for google to auto fill username and password, but the app simply doesn't accept it, and leaves the PW field blank.

    10 votes
    How important is this to you?
  9. Valkmira

    How come Valkmira protection shield doesnt work on Bastion Remembrance and Dina Soulsteeper. Lost several games to that. The damage shoud be either pevented or needed to be paid with 1mana

    5 votes
    3 comments  ·  Gameplay  ·  Admin →
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  10. Not recieving any rewards for winning games + no quests shown in main menu

    Hello I have a big issue as at the moment - I have one many games in standard and ranked and I have not recieved ANY rewards - absolutely zero gold and xp for my wins. I also cannot see any quests in the main menu.
    I have spent on the pre release for the pack for strixhaven.

    I would like my gold and xp given compensation for the games I did not recieve rewards for and if possible the quests to be fixed.

    Thank you.

    8 votes
    How important is this to you?
  11. Mana???

    how is it that a 24 land dack on 40% of the games has only 3 mana and on 40% has 12 mana . 10% of the games i get Mana und other cards like normal but the rest of the time its fuckt up..... fix your **** ! and ban ugin and yorin!!!!!

    18 votes
    0 comments  ·  Gameplay  ·  Admin →
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  12. game freeze

    playing theros sealed. game froze. claimed connectivity issues. I have gig internet. Cerberus pet still works. opponent just stopped playing. don't want to concede because it will count as a loss.

    203 votes
    How important is this to you?
  13. Card missing from collection

    Give us the steps to reproduce the bug:
    Open packs.
    Notice the cards that you get.
    They don't appear in my collection.
    I am missing an Orvar, the All-Form. I noticed that Koma, Cosmos Serpent didn't appear in my collection at first. I waited a couple of days and it appeared. However, this is not the case with Orvar. I wonder what other cards I am missing.

    Could you please give my account some wild cards to account for the missing card(s)?
    I will NOT continue to pay money for virtual cards that disappear.

    Note which platform you’re using:
    Android.…

    13 votes
    How important is this to you?
  14. 208 votes
    74 comments  ·  Gameplay  ·  Admin →
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  15. Nyx lands

    I would love to purchase the nyx lands but I missed the release window. Can they make a re-appearance in the store?

    9 votes
    How important is this to you?
  16. Friend Request

    Would be great if we could send a friend request to an opponent, or during the match or before if we had a history of the matches played.

    9 votes
    How important is this to you?
  17. Scute Swarm

    Obviously the scute swarm card itself was a mistake. But that's ok, I now just minimize the game screen and walk away from the computer which seems to have solved it :)

    35 votes
    4 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  18. Glorybringer exert bug

    While playing the arena cube draft today around 14:25est I cast a glorybringer and moved to combat. On attacks arena did not give me the option to exert it, killing a blocker.

    7 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  19. Match me with players of a similar playing speed

    I am constantly frustrated that most people I play are VERY slow.

    I am typically a very fast player and do not require a lot of thinking time, have a fast computer and a fast internet connection.

    It takes me less than 30 seconds to play my turn, and most of my opponents have the timer appear or are very slow in their phases. I often quit slow games so I can play someone who can make a decision quickly so that I can get 3-4 games in during the time it takes to play 1 slow player.

    9 votes
    How important is this to you?
  20. Achievement System

    I am copy-pasting this from a forum post I made. It's a bit long-winded but bear with it, please. :) Thanks and I hope you like this idea. I really think it's a way to bring in new players, help new players to be more welcomed to the game by a more diverse meta created by the presence of what I suggest.

    Now here. We. Go:

    So, Magic is great. (the current meta excluded)

    It's got the most depth, best gameplay, most interesting lore and longest run out of all the trading card games out there.

    Been playing it myself…

    8 votes
    How important is this to you?
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