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MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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16239 results found

  1. Glorybringer exert bug

    While playing the arena cube draft today around 14:25est I cast a glorybringer and moved to combat. On attacks arena did not give me the option to exert it, killing a blocker.

    7 votes
    0 comments  ·  Gameplay  ·  Admin →
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  2. Match me with players of a similar playing speed

    I am constantly frustrated that most people I play are VERY slow.

    I am typically a very fast player and do not require a lot of thinking time, have a fast computer and a fast internet connection.

    It takes me less than 30 seconds to play my turn, and most of my opponents have the timer appear or are very slow in their phases. I often quit slow games so I can play someone who can make a decision quickly so that I can get 3-4 games in during the time it takes to play 1 slow player.

    9 votes
    1 comment  ·  Product Suggestion  ·  Admin →
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  3. Achievement System

    I am copy-pasting this from a forum post I made. It's a bit long-winded but bear with it, please. :) Thanks and I hope you like this idea. I really think it's a way to bring in new players, help new players to be more welcomed to the game by a more diverse meta created by the presence of what I suggest.

    Now here. We. Go:

    So, Magic is great. (the current meta excluded)

    It's got the most depth, best gameplay, most interesting lore and longest run out of all the trading card games out there.

    Been playing it myself…

    8 votes
    2 comments  ·  Product Suggestion  ·  Admin →
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  4. Reduce mobile graphics

    Please give an option to reduce mobile graphics. Or automatically reduce graphics once a large number of cards and tokens are present on the field. I just had to concede a game because the client froze on my phone once I had 30+ permanents

    16 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  5. Time out

    Time outs should not be added throughout the match. Once used they should gone. One player sat through 4 time outs, played a card and then a turn later had 3 time outs to sit through. The game becomes unbearable when you have to sit through a 30 minute game

    9 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  6. Won't load past "Loading initial Scene"

    Few days ago I was playing just fine. Left for a little bit to run and errand and when I came back my game will no longer load past the "Loading Initial Scene" page in the beginning. i've checked every for updates and I've unistalled/reinstalled arena and nothing has worked. I just dont know what to do anymore

    11 votes
    2 comments  ·  Gameplay  ·  Admin →
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  7. Torrential gearhulk did Not trigger etb effect

    I casted my torrential gearhulk and it did not trigger his etb effect. I assume i could have won because I had spells in my graveyard.
    Playing on iOS in the arena cube event.
    thanks a lot

    9 votes
    2 comments  ·  Gameplay  ·  Admin →
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  8. Even after entering full control stifle won’t work on on pact of negation

    I entered full control, but the game wouldn’t give me an option to stifle pact of negation. Fix it or give money back for the cards

    6 votes
    0 comments  ·  Gameplay  ·  Admin →
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  9. View opponent's hand during sideboarding

    During a bo3 game. If you use a card that reveals the opponent's hand (such as Thoughtseize or Inquisition of Kozilek), once you go into sideboarding for the next game, the timer covers up the opponents hand, so that you can't hover over the cards.

    I suggest that we change it so we can hover on the opponent's hand through the timer.

    7 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  10. TOO MUCH REMOVAL!!!

    I swear, there is so much mass removal that it feels like the Republicans are still in office! What is the fun in constantly being told, "No?"

    Basically, whoever gets more denial cards wins the game when their opponent ragequits now. It doesn't matter how many creatures I throw at the board, my opponents can always negate them. AND THIS HAPPENS WITH ANY COLOR, not just black/blue! I mean, if my experience is any guide, almost EVERYBODY is running black/white mass removal because it doesn't just destroy stuff, it EXILES IT, which means that no creature is ever safe, and…

    6 votes
    1 comment  ·  Product Suggestion  ·  Admin →
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  11. didn't cast a spell

    I want cast my sorcery or instant spell and I have the mana for cast them and isn't not work. He have not permanant to cause your opponent can't cast spell.

    6 votes
    0 comments  ·  Gameplay  ·  Admin →
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  12. game froze during draft game

    Games froze during draft game, i disconnect, and when enters it remains in the same froze game. I cannot play.

    131 votes
    48 comments  ·  Gameplay  ·  Admin →
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  13. historic with friends bo3 sideboard 7 cards

    Playing BO3 with friends in Historic format just show 7 cards of sideboard.
    I later play standard and BO3 std with friends is shown normal 15 sideboard cards.
    Using Windows 10 Lenovo y700

    8 votes
    1 comment  ·  Events  ·  Admin →
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  14. Black screen just before homepage

    Shows black screen just before it shows the main screen. Previously the application crashed after I was awarded a new deck (black & red something or other)

    9 votes
    3 comments  ·  Product Suggestion  ·  Admin →
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  15. Bug with sideboard

    When playing on Android device in Traditional Ranks (Standard) I was not able to sideboard. The attached collection filter was presented.
    Playing Bo3 without a SB is kinda tough....

    6 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  16. Disconnect in draft and after that my combat was count like lost.

    Disconnect in draft and after that my combat was count like lost.

    8 votes
    1 comment  ·  Events  ·  Admin →
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  17. Paradox Engine is Legal on Arena...

    You allow a broken infinite combo card like Paradox Engine to be legal on Arena... not only in Historic ...where a card like Sheoldred was too broken to reprint for the game... but in Brawl when it's actually banned in Commander. I'm not sure where the bug is but it's somewhere between thought process and reasoning.

    20 votes
    0 comments  ·  Gameplay  ·  Admin →
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  18. Mikaeus, the lunarch does not place +1/+1 counters when he is at 1 counter

    Fix it.

    15 votes
    7 comments  ·  Gameplay  ·  Admin →
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  19. Add "Low Graphics" setting to MTGA Mobile

    My brother and I have decent mid-tier Androids capable of running MTGA's beta client, but the game constantly lags and freezes during play and even deckbuilding.

    It would be extremely helpful to those with weaker phones if there could be added a graphics quality variance option similar to that used in other games, which would allow the user to disable things like extra particles, animations, and models that slow the game down.

    Pets and flashy animations and whatnot are great on my PC, but I'd rather have the option of a visually simple game of Magic that runs perfectly than…

    14 votes
    1 comment  ·  Product Suggestion  ·  Admin →
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  20. Arena is stuck on "Retrieving asset manifest" on Mac

    After yesterday's system maintenance, I cannot get any of my mac machines to get beyond the "Retrieving asset manifest" screen on Arena. I have tried deleting and re-installing Arena with the same result.

    I don't know of any workaround, I'd be happy to try a workaround to get this working.

    Thanks in advance.

    14 votes
    1 comment  ·  User Interface  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues