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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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16252 results found

  1. Even after entering full control stifle won’t work on on pact of negation

    I entered full control, but the game wouldn’t give me an option to stifle pact of negation. Fix it or give money back for the cards

    6 votes
    0 comments  ·  Gameplay  ·  Admin →
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  2. View opponent's hand during sideboarding

    During a bo3 game. If you use a card that reveals the opponent's hand (such as Thoughtseize or Inquisition of Kozilek), once you go into sideboarding for the next game, the timer covers up the opponents hand, so that you can't hover over the cards.

    I suggest that we change it so we can hover on the opponent's hand through the timer.

    7 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  3. TOO MUCH REMOVAL!!!

    I swear, there is so much mass removal that it feels like the Republicans are still in office! What is the fun in constantly being told, "No?"

    Basically, whoever gets more denial cards wins the game when their opponent ragequits now. It doesn't matter how many creatures I throw at the board, my opponents can always negate them. AND THIS HAPPENS WITH ANY COLOR, not just black/blue! I mean, if my experience is any guide, almost EVERYBODY is running black/white mass removal because it doesn't just destroy stuff, it EXILES IT, which means that no creature is ever safe, and…

    6 votes
    1 comment  ·  Product Suggestion  ·  Admin →
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  4. didn't cast a spell

    I want cast my sorcery or instant spell and I have the mana for cast them and isn't not work. He have not permanant to cause your opponent can't cast spell.

    6 votes
    0 comments  ·  Gameplay  ·  Admin →
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  5. game froze during draft game

    Games froze during draft game, i disconnect, and when enters it remains in the same froze game. I cannot play.

    131 votes
    48 comments  ·  Gameplay  ·  Admin →
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  6. historic with friends bo3 sideboard 7 cards

    Playing BO3 with friends in Historic format just show 7 cards of sideboard.
    I later play standard and BO3 std with friends is shown normal 15 sideboard cards.
    Using Windows 10 Lenovo y700

    8 votes
    1 comment  ·  Events  ·  Admin →
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  7. Black screen just before homepage

    Shows black screen just before it shows the main screen. Previously the application crashed after I was awarded a new deck (black & red something or other)

    9 votes
    3 comments  ·  Product Suggestion  ·  Admin →
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  8. Bug with sideboard

    When playing on Android device in Traditional Ranks (Standard) I was not able to sideboard. The attached collection filter was presented.
    Playing Bo3 without a SB is kinda tough....

    6 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  9. Disconnect in draft and after that my combat was count like lost.

    Disconnect in draft and after that my combat was count like lost.

    8 votes
    1 comment  ·  Events  ·  Admin →
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  10. Paradox Engine is Legal on Arena...

    You allow a broken infinite combo card like Paradox Engine to be legal on Arena... not only in Historic ...where a card like Sheoldred was too broken to reprint for the game... but in Brawl when it's actually banned in Commander. I'm not sure where the bug is but it's somewhere between thought process and reasoning.

    20 votes
    0 comments  ·  Gameplay  ·  Admin →
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  11. Mikaeus, the lunarch does not place +1/+1 counters when he is at 1 counter

    Fix it.

    15 votes
    7 comments  ·  Gameplay  ·  Admin →
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  12. Add "Low Graphics" setting to MTGA Mobile

    My brother and I have decent mid-tier Androids capable of running MTGA's beta client, but the game constantly lags and freezes during play and even deckbuilding.

    It would be extremely helpful to those with weaker phones if there could be added a graphics quality variance option similar to that used in other games, which would allow the user to disable things like extra particles, animations, and models that slow the game down.

    Pets and flashy animations and whatnot are great on my PC, but I'd rather have the option of a visually simple game of Magic that runs perfectly than…

    14 votes
    1 comment  ·  Product Suggestion  ·  Admin →
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  13. Arena is stuck on "Retrieving asset manifest" on Mac

    After yesterday's system maintenance, I cannot get any of my mac machines to get beyond the "Retrieving asset manifest" screen on Arena. I have tried deleting and re-installing Arena with the same result.

    I don't know of any workaround, I'd be happy to try a workaround to get this working.

    Thanks in advance.

    14 votes
    1 comment  ·  User Interface  ·  Admin →
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  14. creatures exiled instead of graveyard

    creatures exiled instead of graveyard

    I had 2 creatures killed that went to exile instead of the graveyard. Both with spells, but neither spell exiles a killed creature. there were no effects on the board that should have exiled creates.

    28 votes
    7 comments  ·  Gameplay  ·  Admin →
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  15. Win or Lose my rank goes down.

    after the latest update my rank goes down win or lose in ranked play. and in unranked play it does the same thing i lose rank

    37 votes
    9 comments  ·  Gameplay  ·  Admin →
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  16. Faster Mastery Tree Orb Fulfillment

    I'm the kind of player who gets the mastery pass at the end of a set's life cycle, right before a new set releases. I like to get all the rewards at once, and while I like clicking through all the progression rewards to see what I've earned, clicking through the mastery tree orbs to get all 25 card styles at once is tedious and time-consuming. It would be really great if there was an option to use all the orbs at once and skip every individual orb animation. Of course, it would make sense to have the option to…

    7 votes
    3 comments  ·  Product Suggestion  ·  Admin →
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  17. DISABLE/TURN OFF ANIMATIONS !!!!!!

    Please allow us to turn off animations. I want to use an older computer to run MTG arena, but it cannot handle the excessive animations, even at the lowest graphic settings.

    There is probably some sort of marketing or focus group reason that exists to force players to see animations, because Hasbro thinks that it will foster interest. Or, perhaps employees such as animators are hesitant to allow this due to fears of becoming redundant and losing their jobs. However, this puts hardship upon the users and create a nuisance, please reconsider your course of action.

    15 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  18. Predetermined matches eliminates true competition

    This is not Magic, this is a bad joke. The first time you get a no cards played draw you know that everything here is scripted. I've had days where I couldn't be beat, I've had days where with the very same decks I couldn't win a game. This is just incredibly sad!! You should be ashamed to even produce this farce and pretend that there is any competitive value whatsoever!!!

    5 votes
    1 comment  ·  Gameplay  ·  Admin →
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  19. Sparky doesn't emote anymore!

    When I play a bot match and use emotes, Sparky the AI doesn't reciprocate them like she used to. She's just silent whereas she used to respond to things like playing certain cards or removing her creatures, winning and losing etc. This has to be a bug, her voice acting was really nice and I miss it.

    8 votes
    1 comment  ·  Gameplay  ·  Admin →
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  20. Sideboard in Direct Challenger

    Today I had the same issue. When I was playing a direct challenger with a friend at best of 3 games, we only saw the first seven cards of our sideboards. We also had the same issue playing a tournament match between my friend and I.
    After cancelling the direct challenger, our deck were automaticly mopdified deleting the last 8 card of our sideboards.

    9 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

(thinking…)

MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues