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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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25942 results found

  1. Remove Alchemy cardd from Historic/Brawl formats.

    I need to express my extreme dissatisfaction with MTGA/WOTC product Alchemy and request that you remove the cards from the historic and brawl formats.
    I understand people like Alchemy, and so they should play the Alchemy format. They should not be allowed to dominate other formats with these cards.
    I am INCREDIBLY distressed when ever I have to endure this inordinate disadvantage. I feel like all the time I spent building decks is wasted when playing Historic Brawl and a card hits the board that has onboard tutor effects, or allows a player to pull from a wish board/side board…

    21 votes

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  2. No incentive to play the game.

    Please give meaningful rewards for wins after 4. My opportunities to play are not daily. I can only play on weekends. Building decks takes way too long because of this. I prefer magic by far but I just end up playing Master duel because they actual reward you for playing the game and I can actually build decks at a reasonable rate. In magic its play daily or dump in real money neither of which are an option for me. I have plenty of friends that like magic but play master duel for this exact reason.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Black screen instead of main screen is shown after match in case you reopened Arena client (fe in case disconnection)

    Steps to repoduce:
    1. Start any match, draft match in my very last case
    2. Close Arena client and open it again -> you will be connected to the started match automatically
    3. Finish the match, win or lose, it doesn't matter
    4. Click on finish screens with match result
    Actual:
    1. You are stucked on black screen
    Expected:
    1. You'll see main menu screen

    2 votes

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  4. Game freezes and no rewards granted after match completed

    Game freezes mid game. Have to reload or clear cache before it will properly reload. Random avatar, usually times out my turn and when the match ends screen goes completely black. Exit game again reload. Never receive any updates to daily reward Stat bonus or prizes. Last update did not fix this. This bug happens quite frequently. Get good Wizards.

    2 votes

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  5. Xorn doesn't double treasure tokens created with Ancient Copper Dragon

    Title. I dealt damage with Ancient Copper dragon, rolled 18, and got 18 treasure tokens despite of having Xorn on the battlefield. If this is the intended use, the gatherer page should have a mention of it.
    https://gatherer.wizards.com/Pages/Card/Details.aspx?multiverseid=563044

    Format was historic brawl but that shouldn't matter.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. 犠牲のコストを支払ってないのにコピーされた

    犠牲のコストを支払ったのにコピーできないというトピックを
    多く見かけますが、逆に対戦相手がクリーチャーをサクってないのに
    コピーされました。

    早急に改善してください!

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Could not sacrifice Elsewhere Flask in a situation.

    I could not sacrifice Elsewhere Flask when I should have been able to (Elsewhere Flask does not require it to tap to sacrifice it.)

    I had Inspiring Sanctuary (gives non-artifact spells improvise) and Elsewhere Flask on the battlefield.

    I tapped the Elsewhere Flask to cast Corrupt and activated full-control so that I could sacrifice the Elsewhere Flask while Corrupt was on the stack.

    After casting Corrupt my only option button was "Resolve" - my Elsewhere Flask was not highlighted and I could not click it to activate its ability. Elsewhere Flask does not require it to tap to sacrifice it.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Brothers War Mythic Packs Giving Gold Wildcard

    This bug seems to have been around for a while but you're giving rare wildcards instead of mythic wildcards out of mythic packs. It's unfair to pay extra for the pack and then be capped at a gold reward.

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  9. Card Randomization - Draft

    I spent 30k gems this new set drafting and almost all of my losses happened due to the randomization algorithm rather than the card choices. I would either draw 55%+ lands in the first 7 cards (or higher) or no lands at all in the first 7 cards. I experienced 4 games where the initial hand had 1 to 0 lands on the play and having to go to 6 cards and still either drawing nothing but lands or no lands at all. Since drafting is essentially a paid for service, I think it would be beneficial to WOC to…

    3 votes

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  10. フリーズ

    アプリでケッシグの自然主義者でアタックし、効果のマナを加える前に破壊や追放(恐らく対象になった時)されるとフリーズします
    画像は3回目の時で放浪皇で追放された時にフリーズしました

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Vault not progressing

    Hi,

    Vault seem to be stucked in my account at 33%, i´ve tried to open and craft cards i don´t own both with my own money and game rewards opening packs and crafting with wildcards but nothing seem to work.

    Thanks in advance.
    KR

    3 votes

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  12. Players with excessive triggers on the stack will cause the opponent to start using timeouts and eventually lose

    Any deck that has an infinite combo that puts triggers on the stack can cause this bug.

    1.   Give us the steps to reproduce the bug
      

      Create an infinite loop of a flavor of your choosing. Scute, Oak... Whatever floats your boat.

    2.   Note which platform you’re using (PC, Mac, Android, or iOS)
      

      PC, but this is across all platforms.

    3.   Enter the actual results you’re experiencing
      

      After opponent puts an absurd number of triggers on the stack, eventually they use all of their timeouts and the game goes into an auto-resolve situation where the game will mandatorily choose a response to occur…

    7 votes

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  13. inserendo password ed email corrette il profilo non si collega con arena, rimanendo inchiodato alla schermata iniziale

    inserendo password ed email corrette il profilo non si collega con arena, rimanendo inchiodato alla schermata iniziale

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  14. I cant enter the game in different devices

    Hi
    From today 06 march 2023, i cant enter the game, in cellphone and pc
    I try in diferents notebooks, and nothing, the same error
    I uninstall twice the app, and the same
    can you help me please

    1 vote

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  15. Mythic Packs for *ALL* sets (Alchemy + M20 & Prior)

    Alchemy sets(6) + M20 & Prior do not have mythic packs. (16 total sets ao 3/6/23)

    If y'all made mythic of those sets for sale I'd be in cart checkout for 60k diamonds here, but I'm sure many more players would enjoy the mythic selections on the store as well.

    1 vote

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  16. too many copies of a card

    The new perfered printing lets you select muitiple printing of a card in singleton formats, flaging the deck as illegal.

    1 vote

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  17. Decks dropdown lists Historic Brawl under Standard Brawl

    In the Decks dropdown list, there is no selection for Historic Brawl decks (as of version 2023.24.00) -- instead your Historic Brawl decks are listed under Standard Brawl.

    1 vote

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  18. Bug

    Hello,

    I am contacting you to report a possible bug resulting from the interaction of "Blue Sun's Twilight" and "Planar disruption".

    In particular, an equipped creature (under my control) previously under the effect of "Planar disruption" was targeted by the opponent's "Blue Sun's Twilight". As expected, the enemy gained control of the creature with the corresponding equipment and enchantment attached. However, despite being under the effect of "planar disruption", the creature not controlled by the opponent could still attack and defend.

    To the best of my understanding, this interaction is not working as intended. Should this interaction be working as…

    1 vote

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  19. 1 vote

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  20. Changement avatar + paramétre

    Bonjour,
    A chaque fois que je relance MTGA, je remarque que tous mes paramétrages ( avatar / land ... ) ont été changés sans aucune raison et sans aucune manipulation de ma part.
    Mon compte n'a pas l'air sécurisé correctement si tant de choses peuvent être modifié sans mon accord.

    1 vote

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