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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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16418 results found

  1. Ranger Class bug

    I played traditinonal Standard Event.
    Ranger Class grew up LEVEL 3, but As long as I view Library, I could't see librery top and play library top creature. (sorry, Library top is Lair of the Hydra in the picture. and Japanese.)
    I played on windows

    5 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  2. Modern

    Please add formats like Modern and Legacy into Arena eventually. There are large amounts of people like me who would very much like to play them and put money into the game in order to play them, yet refuse to play MTGO (because of its horrible UI) or paper (I prefer playing lots of matches daily, and in a videogame rather than a physical card game with social interaction).

    I am sure that you would make great amounts more profit if you added such older formats to Arena. There must be very large amounts of people like me who are…

    8 votes
    2 comments  ·  Product Suggestion  ·  Admin →
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  3. Lost connection to server during ranked match

    Connection to server was lost during a ranked match, it was not on my side, it was a server issue. my game reconnected to the menu, and my rank didn't change.
    I start another ranked match and win it, and instead of ranking up, it acted just as if I lost...
    Fix your servers please, you can't just crash me like that and then denying me the next win like wtf???

    18 votes
    0 comments  ·  Gameplay  ·  Admin →
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  4. I keep losing rank in unranked play. Whenever i win or lose

    After the last update I keep losing rank in unranked play. Whenever i win or lose

    48 votes
    15 comments  ·  Gameplay  ·  Admin →
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  5. MTGA Crash

    Launch Game and Crash Randomly , i try many times relaunch game but crash on loading.

    105 votes
    10 comments  ·  User Interface  ·  Admin →
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  6. Going second ruins gameplay

    Went second 7/8 of my last games, wiping me out of two drafts. I find that going first or second is bursty. Either I’m going 2nd all day or 1st. At this point I’m stepping away from the game and might try again in a few years if bo1 ever starts to rotate position.

    6 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  7. Full control issues

    Playing on android. I was trying to cast mystic reflection on Hoplite. I press and hold the appropriate button to enter full control (player avatar button), I see that full control is active so I play Hoplite but the spell just resolves rather than holding priority to cast the mystic reflection. I had more than enough Mana to cast so that wasn't the issue. This happened 2 games in a row, both games I could have won if the game was working as intended. Worked fine before when using the same card on phylath, and now I can't get it…

    12 votes
    0 comments  ·  Gameplay  ·  Admin →
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  8. Valkmira bug

    Valkmira vs Battle of Remembrance: same thing as Revenge of Ravens, suppose to 1 damage from opponent source and did not. if could join screenshot it would be great.

    5 votes
    0 comments  ·  Gameplay  ·  Admin →
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  9. More Friendly AND Competitive Game Modes

    1) Two-Headed Giant

    2) FNM/Event style modes, available for friendly battles

    3) Historic Brawl

    4) Ranked Brawl

    5) In Friendly Brawl matches, and all game types, allow for best of 3.

    20 votes
    1 comment  ·  Product Suggestion  ·  Admin →
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  10. Lands not tapping for mana

    Asset errors abound. The tap lands were entering untapped, then in the future they wouldn’t tap for mana at all. The game was lagging and skipping around.

    Attached is a photo where the game is asking me to pay one more mana but it will not allow me to tap my temple.

    64 votes
    16 comments  ·  Gameplay  ·  Admin →
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  11. unable to cast instant spell

    Unable to cast spell during combat - had mana available and the opponent did not have any way of stopping or preventing the spell.
    This cost me my tournament.

    46 votes
    8 comments  ·  Gameplay  ·  Admin →
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  12. 'unusued' mastery pass orbs should just be randomly given to you

    'unusued' mastery pass orbs should just be randomly given to you

    I obtained the mastery pass and had finished it a week ago and was just getting infinite cards as a reward for a week. I forgot to place the orbs - i had all of them. I won't get credit for them now that the mastery pass has expired(I thought it expired next week, not now).

    If at the end of a mastery pass you haven't placed them they should just be given randomly to you.

    also, can you just make it so placing them is instant instead of…

    6 votes
    1 comment  ·  Product Suggestion  ·  Admin →
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  13. New cards missing

    I’ve been missing several cards (notably rare and mythic rare) cards from new packs I just opened.

    On at least 4 occasions, I opened a pack to find a card that I really want to add to my existing deck, then go into deck builder immediately, and the new card is simply missing. I search by name, rarity, colour and nothing...

    This seems to happen quite often.

    9 votes
    2 comments  ·  Deck Building / Collection  ·  Admin →
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  14. Daily Quest Progression Frozen

    I'm completely full on Daily Quests, and although I've been performing the actions required to complete them, they are not progressing, so I am unable to complete any of them and earn their gold rewards.

    Not sure how big a deal this is, or how prevalent it is across the service, just something I noticed and thought I'd bring up. It would be unfortunate if I were no longer able to progress.

    577 votes
    228 comments  ·  Admin →
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  15. draft loss after disconnect

    I was 3/2 in my draft game, and my opponent disconnect which sent me back to the home screen. It still said 3/2 when i came back, so I hit play and it matched me with a new opponent. I won that game, and then when I came back to the draft screen it said that i lost. it didnt even count my win, and ended me at 3/3. i'd really love to get my draft ticket back since i should be at 4/2 instead of 3/3 due to my opponent disconnecting.

    12 votes
    2 comments  ·  Gameplay  ·  Admin →
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  16. Mana???

    how is it that a 24 land dack on 40% of the games has only 3 mana and on 40% has 12 mana . 10% of the games i get Mana und other cards like normal but the rest of the time its fuckt up..... fix your **** ! and ban ugin and yorin!!!!!

    21 votes
    0 comments  ·  Gameplay  ·  Admin →
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  17. 日本語誤訳「風景の変容」

    誤：「基本土地・カードを探し」
    正：「土地・カードを探し」

    7 votes
    0 comments  ·  Text Translation  ·  Admin →
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  18. Lost Connection symbol

    When the game crashes or the client has temporarily lost connection. Can you show a broken connection symbol so the other player knows you are not roping them on purpose.

    Thanks.

    9 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  19. XP Not adding properly

    I had 25 / 1000 toward my level, I finished a daily quest worth 750 xp (lost the match, so no other XP was awarded) and now I am at 575 / 1000. (PC Platform)

    16 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  20. We need Four Player Free for All private games

    Many of my friends and I have agreed that until Four Player Free for All private games are added MTGA is the inferior format. It's why we tend to play paper instead when we get a chance. Once this format is added to private games I think a lot more of my group at least will transition to MTGA.

    5 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

(thinking…)

MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues