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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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16423 results found

  1. Unexpected disconnect during draft game

    There was sudden "Waiting for the Server" overlay during premier draft game, several seconds later screen faded out and draft menu has appeared with game loss.

    7 votes
    2 comments  ·  Events  ·  Admin →
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  2. Friend tab is not working on iOS

    Ever since the update making the friend tab reappear it is just not working on iOS (phone & tablet).
    Friends are not appearing in the tab, it is not possible to set status to offline or busy, message cannot be received or displayed.

    Despite not visible it was still possible to challenge friends and the actions were working fine before the update.
    The issue does not seems to occur on PC as the friends are properly displayed and message can be sent.

    8 votes
    1 comment  ·  Product Suggestion  ·  Admin →
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  3. Commander in MTGA

    This feedback is more a request, i don't know how hard it is to make this happen but i think it will be a HUGE deal for the magic community. I love magic since the first time i play it and my favorite format is Commander which i play a lot with my friends in another platform and i looking forward to soon play on MTGA. Last night i got so HYPED just to think about it, to gather the cards and build a custom commander in MTGA. So if it is possible and if somebody is reading this my…

    9 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  4. black screen while opening the game

    Whenever I click in the MTG icon to open the game, I get a black screen only showing the MTG's mouse cursor. It should open the game normally.

    Windows 10

    9 votes
    1 comment  ·  Product Suggestion  ·  Admin →
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  5. Hacking problem?

    Dear Sirs, During my attack phase I often can't seem to move forward. I click on the "Attack with all" icon but it doesn't send me forward. This happens in particular with a deck I have created that makes the opponent discard cards. This problem is very humiliating because I have to quit the game. It does not seem to me a technical problem but a hacking problem.

    8 votes
    2 comments  ·  Product Suggestion  ·  Admin →
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  6. Friends List: Game indicates that I am offline, no friends list

    Experienced for first time after the 25JUN2020 M21 update.

    While in client, the friends icon in the lower left hand portion of the screen is empty and does not indicate a number of friends in game. When clicking on the friends icon, I receive a message "Offline - Go online to see your friends"; confirmed connection (the game is running and connection is good)

    Image of the in game message is attached for reference

    54 votes
    22 comments  ·  Gameplay  ·  Admin →
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  7. Draft with friends

    Sales pitch: draft with friends for gold/diamonds. A causal format where you don't get win-streak rewards but get to keep the cards you draft.

    I'd like to play draft with friends and covid gets in the way. I'd happily pay for the privilege of drafting with friends over and over.

    8 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  8. Opponents triggers counting down my timer after I hit resolve all

    I get that if I have priority, I need to do something and my timer starts. But after I've already hit "Resolve All", why should I be punished for my opponent playing a deck that has a million triggers?

    62 votes
    27 comments  ·  Gameplay  ·  Admin →
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  9. direct challenge

    Daily gold rewards should be achievable in Direct Challenge mode, not just Play and Ranked.
    Much of the fun of playing Magic is playing with friends, but the need to spend time grinding for gold to keep decks competitive clashes with playing with friends.

    32 votes
    1 comment  ·  Product Suggestion  ·  Admin →
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  10. Upkeep stop not functional

    Playing on mobile. Control the scarab God. Set upkeep stop to activate ability with trigger on the stack. Game automatically resolved TSG trigger without allowing activation. After scrying, upkeep stop would function as normal, giving priority before draw step

    9 votes
    2 comments  ·  Gameplay  ·  Admin →
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  11. When I'm editing a brawl deck, skip the warning about an empty sideboard

    My brawl deck has cards with the "learn" mechanic, because they're good even without "lesson" cards. Every time I edit the deck, the game warns me that my sideboard is empty. But there's no way to make it happy, because the brawl format doesn't allow a sideboard in the first place.

    5 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  12. Arbitrary Not-A-Random control make game sucks: e.g. Tibalt's Trickery

    Since one day, Tibalt's Trickery had become not work in its expected probability.
    Obviously the tendency of that a card with lower mana value, even another copy of Tibalt's Trickery, is selected became stronger.
    Even if user's complaints increases on some card, randomness must be inviolable. Arbitrary control make card game sucks.
    Immediately, fix its shuffle system into true random one.

    9 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  13. Disconnect from draft

    I am using android.

    I was disconnected during a strixhaven draft while I had two losses. The disconnect did not add a loss to the draft. I played another game and won. The win added to my rank tracker. When the current draft screen reloaded I had 3 losses.

    This is an issue for a few reasons -
    1. Why can't we reconnect to games? Every other digital card game has this functionality.
    2. Why was I able to continue in a draft I was already out?
    3. I defeated someone that was still in the draft. They got a…

    7 votes
    1 comment  ·  Events  ·  Admin →
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  14. Fynn, the Fangbearer should be banned immediatly!

    all of the sudden you guys bring back poison counters? this card fynn is so overpowered its ridiculous, with any luck people using it can win the entire game by turn 3! there are no other mechanics in standard rotation to remove poison counters. This card effectively brings ones starting life total down from 20, to 5. even if it dealt 1 poison counter at a time it would be like bringing your life total from 20 to 10, but 2? makes each creature deal poison counters? plus its only an uncommon, when it ought to be a mythic rare.…

    8 votes
    4 comments  ·  Product Suggestion  ·  Admin →
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  15. What about a 2 vs 2 mode in mtga ?

    First, I hope you are having a nice day !

    I was thinking about a format like the two-headed giant in commander, but in the direct game mode !

    Rules would be the same as the two-headed giant mode in general :

    • Each team has a shared life total that starts at 20 life.

    • Each team takes their turn together, meaning they draw as a team, attack as a team, block as a team, and go through all phases of the turn as a team.

    -The team that goes first skips their first draw step.

    -Teams do not share any…

    10 votes
    1 comment  ·  Product Suggestion  ·  Admin →
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  16. Error Card text in japanese lang

    I found Nylea's Intervention text error.
    it search land fform deck in english, but error are search plainswalker in japanese

    8 votes
    0 comments  ·  Text Translation  ·  Admin →
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  17. Rage Quit Cheating

    It seems that some people have mastered the art of rage quitting without losing. (Similar to pulling the ethernet plug when you were the host on xbox games so you don't get a loss) This is the second person who was about to lose when their countdown timer just stopped and no move has been made for over 10 min on their turn. The only way for the match to end is for me to concede the game. BS.

    10 votes
    0 comments  ·  Gameplay  ·  Admin →
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  18. Quick Draft queue never finds game.

    After drafting in Kaldheim Quick Draft, I was able to play one game, which was found relatively quickly. After that, I waited 6 minutes in queue before giving up. When trying again, I waited over 20 minutes, still with no game found. Maybe people just aren't playing Quick Draft, but this seems like a bug.

    7 votes
    3 comments  ·  Events  ·  Admin →
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  19. Missing rare wildcards

    This is the second time I open a package complete the wildcard wheel and I don't get my wildcard, in this case a rare one.

    25 votes
    4 comments  ·  Deck Building / Collection  ·  Admin →
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  20. Mana *****

    There are days that your software flags me for mana *****. I have quite a few well balanced decks with either the exact or slightly more mana than is required to play my spells. I have to mulligan on these days constantly for mana issues or if I don't the software will load my hand with every card I cannot play and fill my mana pool with worthless mana. This is total BS. I have had games where every double mana card I have in my deck that I have only 1 mana for is in my hand while I…

    24 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues