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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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16407 results found

  1. Vito, Thorn of The Dusk Rose + Exquisite Blood

    Vito, Thorn of The Dusk Rose + Exquisite Blood causes infinite loop when opponent loses life or I gain life. In a real game I would win unless the opponent can do something to respond. But in Arena it can trigger infinite loop clause that results in draw.

    Please add a simple if-statement to your clause; if enemy is losing health during any loop like this to prevent the infinite loop clause from activating, because in cases like this it shouldn't result as draw.

    36 votes
    14 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  2. Duplicate Protection Failure

    I bought a throne of eldraine booster for sale today. I opened it and got 20 gems. Digging through my collection, I discovered that there's plenty of rare cards in that set that i don't have 4 of.

    7 votes
    1 comment  ·  Store  ·  Admin →
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  3. Swipe Search Library

    Currently, the interface of a search your library trigger features a slider below the cards to look through the library. This is really awkward to use on a touchscreen-based platform and I would like to suggest using a swipe action to search through the library.

    7 votes
    1 comment  ·  Product Suggestion  ·  Admin →
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  4. Add option to SEE/COPY opponent's deck AFTER the match is over.

    Add an option to see/copy the opponent deck AFTER the match is over, if its a best of 3 too but only after you win/lose 2 rounds or quit.

    Sometimes people have very interesting decks that aren't meta or are original decks that they build and you can't find anywhere else. More often than not I see some themed decks and would like to copy it but can't because I don't know all the cards the opponent is playing. Also I'm very bad at building decks and guessing which cards would go well with a deck you only know a…

    8 votes
    6 comments  ·  Product Suggestion  ·  Admin →
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  5. Can't pick on draft

    Hi
    I was doing a draft but could'nt pick half of the time
    Was always on "waiting on other players to pass a draft pack"
    My internet was working
    Finished the first pack with 10 cards in my deck
    for the second I got only 1 and it says "pack 2 pick 4"

    I just bought gems to do a draft and having that kind of bug give me want to ask for a refund pretty hard ...

    17 votes
    1 comment  ·  Events  ·  Admin →
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  6. Stack size limit

    It seems there is a limit to how big the stack can get. My best guess is 256. While there are few situations where this is actually a problem I found one using scute swarm on mobile since the number of scutes grow exponentially and each ability triggers separately. Since there is technically no limit in MTG rules about how big a stack can get the game code should be changed to reflect this, increasing the limit by a couple orders of magnitude.

    8 votes
    1 comment  ·  Gameplay  ·  Admin →
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  7. Can’t see sideboard in draft game

    I can’t see my sideboard in draft mode. I will add a picture. IOS.

    7 votes
    0 comments  ·  Gameplay  ·  Admin →
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  8. Servor connection LAG a lot

    Hello, the game lag A LOT on mobile... Always searching after servor connection. It is pretty annoying, espacialy during battle..

    9 votes
    1 comment  ·  Gameplay  ·  Admin →
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  9. Rope design that doesn't allow for purposeful stalling

    Please change the design of the rope to not allow for a player to run out the rope every step of every turn to purposefully stall the game. This shouldn't be hard.

    11 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  10. Game crash

    When i start a battle or the opponent cast a spell, the game crash and impossible to join the battle after, the game crash systematicaly and i loose the game.... In a ranking match...

    59 votes
    5 comments  ·  User Interface  ·  Admin →
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  11. Game crashing

    good morning.
    the crash game when these cards are played:

    54 votes
    8 comments  ·  Gameplay  ·  Admin →
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  12. Missing xp points for daily completion

    Only got 500 xp for a 750 xp daily reward

    29 votes
    0 comments  ·  Gameplay  ·  Admin →
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  13. High CPU usage when running MTGA on Macbook Pro

    Upon launching MTGA on a Macbook Pro, CPU usage spikes to over 100% usage and battery drains faster than I've ever seen it drain before. Adjusting graphics options had no effect, and the high usage persisted as long as the game was open, no matter what was happening on screen.

    Another issue is the lack of fullscreen support for Macbook Pros, though this one is minor.

    47 votes
    13 comments  ·  User Interface  ·  Admin →
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  14. Please improve reconnection time / roping on disconnect

    Right now, when the game loses connection to the server, it is better to force quit and start it again rather than wait for it to reconnect. On my internet, the former usually loses me one turn (and all 30-second extensions) while the latter often times me out of the entire game. Granted, in most games losing a turn also means losing the game.

    I'd love if the game could handle this better, as disconnects have become too frequent for me to continue playing. Rather than tackling hard-to-debug network issues (there is nothing useful in the logs) I think it'd…

    14 votes
    2 comments  ·  Product Suggestion  ·  Admin →
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  15. UI Stuck Mid Game

    What happend:
    I was in the middle of a match, and was going to play Sea-Dasher Octopus after declaring attackers, and the UI froze up. Animations still occurred, my timers expired, but I was unable to click anything, pass turn, etc. In the end, the game got stuck at the point where my last timer expired. It didn't auto-conceed or whatever, it just got stuck at the current board state. It has been this way for several minutes while I have been typing up this report.

    I am still able to hover over cards in my hand, and hover the…

    5 votes
    2 comments  ·  Gameplay  ·  Admin →
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  16. Losing a rank point after winning

    After the rank season reset I was put in gold so I just hit gold 3 and after I won a game it showed me losing a rank point. Is this another display issue or did I actually go down in rank from a win?

    5 votes
    1 comment  ·  Product Suggestion  ·  Admin →
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  17. Server loss connection

    Since last update my game is losing connection constantly, while my internet still working fine. So the server lost connection, then the game get freezed. If i restart the game, i get long reconnection time, and after some retrys i enter the game again but it still freezed ...

    159 votes
    35 comments  ·  Admin →
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  18. Duplicate Protection Not working

    Duplicate Protection is still having troubles (and this site justs sits at "posting comment" forever for pictures). I had it happen right before logging out in this log.

    46 votes
    19 comments  ·  Deck Building / Collection  ·  Admin →
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  19. Friend requests not working sent from me, friend list is wiped each time I log into arena

    On PC, when I send a friend request it is not received by the other person, however I can receive and accept requests when issued to me,
    My friend list is also wiped whenever I start arena, however I still appear on other peoples friend lists

    6 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  20. Match history

    Hi,

    I've been playing for a while, and I'm quite new at MGT both the game and Arena, although I used to play many years ago. It has changed a lot.

    I really think having a match history of played games would be a great tool to learn and understand the game. Many times after losing or winning a game there are interactions which I didn't understand at all. Having the opportunity to rewatch the match would be beneficial for understanding key mechanics and knowledge of the game.

    There's no way for me to rewatch those games or even just…

    13 votes
    1 comment  ·  Product Suggestion  ·  Admin →
    How important is this to you?
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

(thinking…)

MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues