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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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16618 results found

  1. Incorrect rules interactions

    I attached Mystic Subdual to an Ashaya but creatures entering the battlefield were still lands causing landfall to happen, the Ashaya had +1/+1 counters on it so it did not die from the Mystic Subdual. rare but it happened

    6 votes
    4 comments  ·  Product Suggestion  ·  Admin →
    How important is this to you?

  2. game auto-concede

    I had my game auto-concede twice this evening. The second game was very involved with many active cards on both sides. I thought maybe my cordless keyboard caused it the first time, so I turned it off. Then it happened again. WTF???

    40 votes
    14 comments  ·  Gameplay  ·  Admin →
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  3. Game Freezing / Disconnecting

    I've lost two games in events due to the game freezing and disconnecting.

    100 votes
    27 comments  ·  Admin →
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  4. The Stack (speed)

    I noticed that when there are multiple of the same trigger on the stack, the stack moves very slowly. I was hoping there could be a way to speed up stack triggers when you and the opponent auto-resolve them.

    13 votes
    0 comments  ·  Gameplay  ·  Admin →
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  5. Single click while drafting automatically takes the card instead of reserving it

    Whiled drafting, a single left click on a card will normally reserve the card. At least 3 times now I have clicked on a card and it is automatically taken instead of being reserved.

    50 votes
    8 comments  ·  Events  ·  Admin →
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  6. Premio a la mala suerte con el algoritmo

    Muy Sres. míos; 16/4. Fijense sí esta mal el algoritmo que ha sido publicar esta sugerencia; decir que me aburría el juego por el sin sentido de las derrotas acumuladas; decir que iba a jugar cuatro partidas mas y que necesitaba ganar al menos dos, y oye; como decimos en mi tierra (España), me monte un mazo loco de vidas y gane cuatro partidas consecutivas, a eso se le llama: "Llegar el besar el santo", o lo que es lo mismo, el Espíritu Santo en persona se le ha aparecido al algoritmo del juego y le ha dicho como la…

    8 votes
    11 comments  ·  Gameplay  ·  Admin →
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  7. limited rank does not change

    Hi!
    my limited rank stopped changing, no matter if I win or lose

    67 votes
    25 comments  ·  Events  ·  Admin →
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  8. Level up but didn't recieve Mastery Pass Reward Mythic

    Level up 60 but didn't recieve Mastery Pass Reward Mythic card

    63 votes
    25 comments  ·  Gameplay  ·  Admin →
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  9. Ranked Format for Brawl

    It would fun if you created a ranking system for standard brawl.

    9 votes
    0 comments  ·  Gameplay  ·  Admin →
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  10. First Strike Bug

    First Strike does not work. What are you guys doing?

    14 votes
    5 comments  ·  Gameplay  ·  Admin →
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  11. Seaching function does not work in Japanese

    When I cast the Necromentia on Japanese language mode, I couldn't search it though I input Japanese name of the card in the search window.
    Japanese players have been troubling with this issue since MTG Arena released but Wizards have not improve this yet.
    It's so stressful !!!!

    6 votes
    1 comment  ·  Text Translation  ·  Admin →
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  12. Auto Pass Priority With Scavenging Ooze

    My opponent cast a Languish while I had a Scavenging Ooze on board and 3 open green mana. I activated it, exiling a creature from my graveyard, and after the ability resolved, it auto pass priority, resolving the Languish. There were plenty more cards in graveyard, and had I been able to activate it again, I could have exiled another creature in my graveyard and saved the Ooze.

    5 votes
    0 comments  ·  Gameplay  ·  Admin →
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  13. Please allow animations to be disabled

    The animations on both the card sleeves and in-game slow my game down to the point of crashing. Please allow an option for these animations to be disabled.

    14 votes
    3 comments  ·  User Interface  ·  Admin →
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  14. your game sucks. you make ****** cards that aren't fun

    not fun. the list of cards that are not fun is too long. you need to **** can the whole staff and start over. grow up.

    6 votes
    0 comments  ·  Gameplay  ·  Admin →
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  15. Game crashes during matches and after restart

    Game crashes during matches after installed today's patch. I lost 3 games of M21 draft and I am very disapointed. When I restart immediately the game it then crashes during the game loading page. I tried to download and use MTGAInstaller.exe referenced in the MTGA support sheet for game crashes but without success. See attached screen for the error message.
    Please can you fix the issue, and emit a refund if my 10,000 golds for this first M21 draft ... ?
    Thanks

    33 votes
    4 comments  ·  Gameplay  ·  Admin →
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  16. MTG Arena

    Since about 11th of March 2021 (noticed a client update), MTG Arena is temporarily corrupting my install drive on Windows 10 (Insider Preview Build 21332, used to work just fine until the last maintenance/update). I start the game client, try to access the store or start a new game, i get the spinner which freezes (the game freezes) showing as Not Responding in task manager. At that point, my install drive start reporting incorrect folder sizes, some folders cannot be accessed..etc. The Data folder in MTG Arena ,for example, is empty. If Windows is restarted, everything reverts back to normal…

    5 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  17. mana

    Three weeks and going with mana screws...too much or not enough....there is no way to fix it on my end...it must be an agro problem or a deliberate attempt by wizards to increase sales....the probabilities of mana screws do not coincide with the percentage of actual mana screws going on....which means that the algo has been artificially tampered with...need phone number to get my money back or fix the efing problem...or i report you as it is illegal to tamper with video games to increase sales in the united states....thank you if this is not the case; but an actual…

    21 votes
    1 comment  ·  Gameplay  ·  Admin →
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  18. Draft lost

    Disconnect during draft. A lost one draft e one sealed. 10.000 gold e 2.000 diamonds.

    48 votes
    12 comments  ·  Gameplay  ·  Admin →
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  19. mouse highlight

    Opponent mouse highlighting too frantic
    Right now, I'm finding that opponents are using mouse highlighting to tilt their opponents. They're whipping their mouse around to make highlighting on my screen distracting. I don't know if there's much you can do about it, but it's really distracting from my enjoyment of the game!
    Thanks!

    7 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  20. Overheating/Heavy Memory Usage

    I have a Macbook Pro (2015) running on Sierra. I downloaded MTG Arena yesterday and started playing. Within 30 seconds, my computer began revving up like a jet plane taking off for a one-way trip to Nowhere Town. Over the years, I have used this computer for lengthy sessions for design in Photoshop, animation in Clip Studio Paint, and music production in Ableton and never have I heard my computer make this horrid sound or become this blisteringly hot. My computer's memory usage immediately rockets to an overwhelming degree and even when I free up the memory, the computer continues…

    26 votes
    10 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

(thinking…)

MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues