MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5523 results found
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Fix the shuffler 12
Mythic ranked, deck with 18 lands 21 creatures 21 spells,used fugitive codebreaker to draw extra 3 cards on turn 4, by next draw i had seen 8 lands and 7 non lands in total. wtf is this ****. Literall impossible odds that would never happen in real magic, fix the shuffler this is why arena is dying.
7 votes -
Bug with Dragonhawk, Fate's Tempest
On MTGA currently there is a bug with Dragonhawk, Fate's Tempest where the ability will count previously exiled cards with a different Dragonhawk on the field than the one that created the delayed trigger. The rules text specifies "The delayed triggered ability created by Dragonhawk's last ability counts only cards that were exiled by the ability that created it. It doesn't count cards exiled by previous instances of Dragonhawk's last ability or by the abilities of other Dragonhawks you may have controlled previously."
Just completed a match where opponent had played a Dragonhawk, i killed it, then they played a…
5 votes -
Fix the dmn shuffler
Diamond 1 trying to rank, deck is 18 lands, 21 creatures, 21 spells. Turn 7 on the play, ive drawn 3 lands 3 creatures, and 7 spells. This ratio is literally impossible. We came to play magic not bend over for the shuffler. There is no way in **** my deck gives me that ratio, the chances are less then 1 in ten million.
Fix the gawd dmn shuffler already.8 votes -
Nerf/Ban Alchemy cards
Sorry not sorry, the Alchemy cards are unbalanced and make the experience of playing a match stressful and/or unfair. I understand that alchemy is a "full digital" format, but creating cards that even in the physical format would be banned everywhere should't be your focus. Grenzo, Crooked Jailer and Mythweaver Poq are just a couple of example, but I could cite every creature with the intensity keyword (another senseless feature of Alchemy). I say that these card are unfair because there is no strategy nor there Is a downside/balance/cost for the abilities of this card. Take Mythweaver Poq: it copies…
10 votes -
Shuffling algorithm
Hello, even today you can find me here talking about card shuffling and mana flood. Even yesterday Wizzard's support scammed me with the classic bot message, they don't even read what is written in the reports. Today I played in the standard event where I made 13 because I drew in 4 games in a row from the fourth card onwards in identical order 2x reckless impulse and 4x wrenn's resolve, for 4 games in a row, I lost 2500 gold "gaining" 50 gems.
Now, I understand that actually this thing can happen in a real game, but 4 times…10 votes -
Cheating
I am sick and tired of playing employees of the company and the cheating they do to make sure you lose, it isn't and algo problem its an employee problem and they should not be allowed to play against non employees. Its pathetic that you are not transparent about the matches and allow the players to view what transpired so as to become better players, but thats not what you want, you want money that is all. I just posted about this problem earlier on several other complaints and what do the employees do in response make sure I played…
3 votes -
Insidious Roots / Osteomancer Adept
I use activated capacity of Osteomancer Adept and exile 3 cards from my graveyard to cast a creature from my graveyard.
Insidious roots should have créate 4 tokens but only 2 have been created.6 votes -
Osteromancer
I was playing Premier Draft during this screenshot.
I tapped my Osteomancer Adept to cast a creature from my graveyard. I have had three other creatures that I can exile to forage. As I try to cast one, the other three glowed which I assume is for submission to forage.
But whenever I click the cards, it gets dragged and not selected. Was trying different things, like trying to cast a different creature, but still not working. I eventually timed out.
Not sure why I couldn't cast my creature.
6 votes -
rigged rng
How rigged this game is to make you lose in beautiful forced streaks, it doesn't matter, it absolutely doesn't matter what you do, deck you play, mulligans, etc. it doesn't matter, if you play bo3 it doesn't matter, your hands are garbage, they always have the perfect card to beat you , it doesn't matter hahaha except for their youtubers, people with influence or whales.
Don't put money into this garbage, they humiliate us in bad ways, I hope that in their next lives they receive this karma, it will come to them :)11 votes -
3 votes
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Frozen game, maybe when switching from wifi to 5g
Android
Game froze. I was not able to click attack all or the skip turn button. When I clicked no attacks, the attack all and no attack buttons went away, but gameplay was still frozen. (See screenshots)6 votes -
Convocação lunar
Lunar Convocation was not creating a 1/1 bat when I gained/lost life. I would like a refund for my draft. It impacted critically my gameplay
4 votes -
Deck Validation Failed
I tried queuing up for Timeless BO3 with a deck that definitely was legal before BloomBurrow, but now when I try to use it I get a DECK VALIDATION FAILED message.
7 votes -
Game not giving priority on triggers
On attack, my opponent flickered Skyclave Apparition with Ephemerate. The ETB trigger for Skyclave went off, targeting my attacking World Shaper. Despite having 1 Treasure open and Corrupted Conviction in hand, I was not given priority to sacrifice my World Shaper in response to the targeting.
The next turn, Ephemerate's Rebound resolved, and when the Skyclave Apparition triggered its ETB targeting another one of my creatures, I was given priority to sacrifice that creature to Corrupted Conviction. I had exactly the same amount of mana available in both circumstances, but was not given the ability to play my card in…
9 votes -
Rng
Fix the Rng I drew 6 land in a row in a 20 land deck and drew 10 lands in a 24 land deck. I could take a pros deck and this still happens. You guys need to make a Public announcement on the state of your Rng because the game is as close to unplayable
5 votes -
Paradox Engine Ban
It is beyond mind-boggling how this card hasn't been banned on Arena yet. Wasn't MtGA meant to reflect the paper game? Apparently not, seeing as it has had digital-only cards for years, digital erratas to paper cards & a blatant refusal to ban cards that are banned in paper.
Of course, this wouldn't be a problem if we could just blacklist cards we don't want to see in casual queues. Aka: Rule Zero.
6 votes -
You need to fix the shuffler
Please fix the shuffler!!! I just played 3 straight games in standard with a deck that has a 40/20 split and in each game I drew 7+ lands in the first 6-8 turns. That's a 50% rate and absolutely unrealistic. The thing is busted and makes the game absolutely impossible to enjoy.
7 votes -
can't sideboard after reconnecting
I can't sideboard every time I reconnect after a disconnection
2 votes -
Indestructible bug
Hello, I'm using indestructible creature. In every tournament I've been in a -x -x doesn't kill an indestructible. I've seen it happen in this game multiple times, and even contacted a couple judges to ask. They've all said it shouldn't die, and I was wondering if it's different on here or an error.
12 votes -
Non-random RNG + Gaslighting players
Make the algorithms RANDOMIZE opening hands, card draws, and opponents - be HONEST with players and stop trying to gaslight us. Yes, we know that the algorithms are "working as intended", and that is PRECISELY the PROBLEM. IF they are random (which we can clearly see they are NOT) show us the proof; let's see the scripts and / or the test results conducted by third party companies. That your company only responds with canned messages denying what we can clearly see with our own eyes and compare with experiences using paper products shows how much of a problem this…
5 votes
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