MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9035 results found
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The game freezes all the time
The game freezes and the card “stops” in motion when I play the tutorial. Can’t play the game. Happens both on my IOS (iPhone 13) and my PC (not an old one either). Seems like the problem is the software.
Kind regards1 vote -
not awarded card styles for color challenge
completed the color challenges (all 5), but did not get any of the card styles. see attached screenshot for the white color challenge that i used as an eg when raising the issue with customer support. was disappointed with the reply i got, especially when i read online that others were able to have the missing card styles added to their account after contacting support. anyone able to actually help instead of the nothing burger i got from this particular CS?
1 vote -
Can't decipher which card in exile was there off warp, vs being exiled via spell or other effect from board
I cast Blade of the Swarm choosing the 2nd mode, Opponent has 2x Perigee Beckoner in exile. One of the Beckoner was in exile after being warped, while the other was exiled after being on the board ("true exile") As the player wanting to target the Beckoner in exile from warp, I was left to guess which one that was. I guessed wrong costing me the game. It was not clear which card in exile was in exile off of the warp cast. I was on desktop Mac.
1 vote -
omniscience with terra and doubling season 1 billion doubling seasons crashing game wont relog in
i played an infinite combo player and the game allowed him to create over a billion token copies of doubling season with terra and a billion omniscience copies. it crashed my game on ipad and i couldnt log back in because the game would crash once it tried to recreate the game state. i dont think this is just my device. i think the game instance was also frozen. there should be a limit to the number of instances of one permanent or spell that should be chosen instead of the game trying to generate literally over a billion tokens…
1 vote -
Most players aren't real players
I've emailed the SEC. Don't know if it'll go anywhere. But hey, starting a paper trail to file a lawsuit if possible. Hasbro is defrauding investors and patrons with the amount of bots they call "players". Are events happening in your game, but there's no cards on the table that would allow that? Ya....bot. You ever notice that the other "player" never takes a mulligan? Did you just lose 15 games in a row before turn 5? Ya.....bots. Does the other "player" always have the exact card they need right before they lose? Ya.....bot. They're programmed to make you lose…
2 votes -
Network error and kicked
I was playing draft and the game kicked me off saying network error.. I’ve lost my game and draft
8 votes -
Waiting for server then match quits to lobby
Playing on Android. Recently I get a bug where in the middle of a match the screen goes black and says waiting for server then boots me back to lobby resulting in a loss. Essentially making mobile unplayable. Where have the hundreds of dollars spent on this game went to?
8 votes -
Please do more to stop "roping"
I am constantly facing opponents who "rope" to try to force a concession. Sometimes it happens multiple times a day. I cannot count the number of times it has happened. If a player is losing and they leave the game to try to get me to concede, it is rude, immature and pathetic. The problem is, this behavior is incentivized. If I don't feel like waiting around until they are forced to concede, but rather concede myself, then that player wins that game and potentially gets win rewards. They are, in effect, rewarded for this behavior. Please do more to…
8 votes -
Full Control skipped
Full control don't behave as it should:
Repoduction steps:
- Play Relic of legens on Turn 3
- Enter turn 4 and activate Full Control Mode in your first phase
- Play Kona, Rescue Beastie and have a Poprtal To Phyrexia in hand.
-> You should now be able to use your relics of legends to tap Kona but your turn is auto skipped. which leads you to lose the game.10 votes -
Kaya Spirits' Justice unnecessary confirm
Using the -2 ability on Kaya, Spirits' Justice requires that I target my own creature to be exiled. The game does an "are you sure" confirm prompt, as if I had targeted my own creature accidentally.
(If there needs to be a confirm, do a "confirm 1" in the lower right corner, don't use the full-screen warning for something that's not a mistake.)1 vote -
Maelstrom of the spirit dragon not working with Charring Bite
As the title says, sometimes red mana added with Maelstrom cannot be used to cast an omen. I noted that it worked fine after I put my fourth land, (cavern of souls) down
1 vote -
Waystone's Guidance is not applying mobilize to Soul Warden (Bug)
I put down waystone's guidance and then placed down soul warden, but soul warden did not gain mobilize 2. It should have mobilize 2. This can be replicated across multiple matches.
I am using steam.
1 vote -
Product Suggestion
Bought 10 Takir packs for gold - got 2 more of Waystone Guidance, which i already had 4 of - please return lost wildcards
1 vote -
Duplicate Protection Fail - bough 10 Takir alchemy packs
Got another x2 Waystones Guidance - despite already having 4 - causing me to lose on on rares - please reimburse
1 vote -
Arena crashing during drafts
Twice in the past week, Arena has crashed - once during p1p4-p3p2 of a draft, and the other during a game (I already got refunds). Both times it took a long time to restart. To reproduce it, play an EOE premier draft on Mac. I don't know what beyond that caused the crashes.
1 vote -
Collection Search UX / Advanced Search Terms Overlay Issue
The Advanced Search Terms overlay covers the screen when searching for cards. I propose that functionality be moved into a button next to the Advanced Filters button as a help icon and it displays the syntax overlay on-click.
Additionally, after a search has been performed, refocusing the search input would allow repeated searches if you are not finding what you are looking for without having to re-focus the input with your mouse again.
1 vote -
Tempo de espera infinito
Bug
Tempo de espera infinito. Quando o adversário não realiza uma ação, o tempo de espera dele as vezes se torna infinito. Ou você perde ou fica com a partida travada eternamente. Isso é ruim quando se joga um draft por exemplo1 vote -
[Take Inventory] doesn't display #of copies in graveyard
See attatched screenshot, but the card [Take Inventory] doesn't have the marker showing how many other copies of it are in your graveyard. So my request is to just copy the UI/marker from [Frantic Inventory] over to it. Basically the same card, just one is a sorcery and the other an instant.
1 vote -
Card freeze on top of the screen, i lost two match in a raw for this, i don't like to waste gems
Card freeze when i cast It on top of the screen, i Lost a draft for this, very funny
1 vote -
Lost the game when I had 3 health
I was hit by a starship and lost the game while I still had health remaining. This was a loss in limited draft. What can I do to fix having this loss on my record?
1 vote
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