MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2489 results found
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Wrong reward received
I receive a mythic card from Kalheim on my Kamiwaga mastery pass
1 vote -
Event Wins not registering
Midweek event completed (3/3), all today. Only 2 wins registered for the daily wins, not 3. On PC. Log attached.
1 vote -
Events
There has to be something wrong with the events in this game. I have no problem winning playing a 1 on 1 but for some reason can't make it passed a couple wins in most events. Seems strange to me that I always end up losing in an event your supposed to get coins and cards from. If we can't get through the events how are we supposed to improve our decks. Not everyone spends money on all these apps. Some of us like to actually play.
1 vote -
Waiting for a server in the middle of a draft cmon!!!
waiting for the server
English (google)
I was on a draft table and at the end of packet 02 it appears waiting for the server and my connection does not return. At the moment my internet was working, as seen in the video. It's absurd for this to happen, I played two days in a row to get 10k gold to play a premier and it happens, frustrating for an *** player like me! This happened today! Mar-07Portuguese: Eu estava em uma mesa de draft e no fim do pacote 02 aparece waiting for the server e minha conexão…
1 vote -
I was playing quick draft on my Android and my two last games I was disconnected from the game
I was playing quick draft on my cellphone (Android) and on my last 2 games I was disconnected from the game. My internet was working completely fine, only MTG Arena was not working. The first disconnected game I didn't even had the chance to reconnect, the second I was 2 turns behind without having played a land (and there was some interface issues that showed that a land I intended to play prior to disconnecting was in play, however, the game recognised it as in my hand)...
1 vote -
bug: didnnot receive my ICR reward
did not receive my ICT for my 5th daily win
1 vote -
1 vote
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2022.13.10.4008.913722
Unable to join event. Please try again later.
I get this error after I have purchased premier draft neon dynasty when I try and join a draft.
I can play historic ranked no problem1 vote -
Unable to join draft after update
On PC, after March 3rd update, I could not continue my draft, the error message indicating a Network error. No issue on my connection is occuring and I could join an Historic Brawl game just after
1 vote -
Opponent timed out and it was reported as a loss for me
Fix this bug? My opponent started to have their timer go down and eventually hit 00:00 on a sealed traditional draft. Once it hit 00:00, it even started counting up. It counted as a loss for me once I restarted the game.
I would appreciate reimbursement for this loss and I'm unsure how to fix this bug. Maybe a warning message for me to restart earlier, especially if it was an error on my end to have just restarted earlier.
I am on Android
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1 vote -
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Purchased Quick Draft, received error, then Premier Draft
Opened MTG and purchased a quick draft (-5k gold). when I tried to do my draft, it put me into "looking for a table" (which doesn't normally happen with bot drafting). then, when I clicked cancel, I got a "network error" message. I closed MTG, turned my wifi on and off, and then re-opened MTG, which downloaded a 3 MB update and a 10 MB update. When I opened MTG again, I was missing 10k gold and had the option to "resume" a premium draft. Especially weird considering the quick draft is still an option after the update.
1 vote -
construit
Bonjour,
Je peux jouer sans problème en draft.PAR CONTRE : des que je lance une partie en construit MTG ARENA crash , JE NE PEUX DONC PAS JOUER EN CONSTRUIT.
Aidez moi SVP
1 vote -
Draft Lost due to Buggy interaction between cards.
Kyodai, Soul of Kamigawa is a card that grants Indestructible to a second card while it is on board. However, I've used Tamiyo's Compleation on the Kyodai, which should lead to the second creature not being indestructible anymore. Note, Tamiyo's completion makes the permanent lose all its abilities, and Kyodai ability is making a creature indestructible while it is on board.
Since this did not work, my opponent kept a indestructible card for many many turns, attacking me without me being able to respond, due to this bug.
It was during a quick draft that got prematurely finished because of…
1 vote -
rare
I just got an uncommon rather than a rare. This is for the midweek Alchemy event. I have attached the log. FYI, I have at least 12 wildcard rates given to me as fifth copies in the past two months. That's unacceptable. Please, review my file and give me back either rates I do not have of wildcards since in many cases I have paid for events where I did NOT get anything
1 vote -
ranking
Meus rankings estão travados eu não consigo jogar, por que, não conta vitórias e nem as derrotas. Meu ranking não sobe nem desce, ou seja, está travado.
Conto com a ajuda de vocês para solucionar esse problema.Att,
Felipe
1 vote -
weekly missions for 15wins exp boosts did not reload
I HOPE FOR REFUND
1 vote -
Did not switch to my turn in premier draft
On Android in premier draft. Client showed it was opponents turn. Timer went down and it didn't switch to my turn. I logged out and logged in and it recorded it as a loss. Please refund my gems
1 vote -
draft crashing
My PC game draft crashed without been able to play. I was playing Premier Draft Neon Dynasty and the software crashed before I could look at my cards. I would like to get back my 1500 gems please. The game has crashed many times before in drafts but I just recently realized I can report these errors as bugs so I would like some compensation.
1 vote -
1 vote
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Mechtitan Core activation in Quick Draft
I was playing the first game of a Kamigawa ND when I tried to activate the Mechtitan Core (the 5 mana ability) to attack and win that game, but the client crashed. I quickly restarted it, but the game was not resumed automatically and I was awarded a loss in the draft... I am using a PC with Windows 10 Home. This happened at around 9:35 am (UTC).
1 vote
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