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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24665 results found

  1. Bug

    1.) Play any good multi-card deck against sparky. My deck made 36 tokens before Sparky broke
    2.) PC
    3.) Sparky is stuck on their turn, saying "hmm"
    4.) I expect sparky to not stall

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Cant Add or Receive Friend Requests

    so was on stream and wanting to do a guest star collab commander stream but we obviously need to be friends so we was on stream live on twitch trying to add each other and it doesnt work.

    tried to add Zagathor1#25692

    mine is ZRam#31976

    im on steam client mtgarena and they are on the app website version.

    i literally have no friends to play with, im gutted!! please sort this out and resolve this please.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. lost for no reason after the guy said good game

    "C:\Program Files\Wizards of the Coast\MTGA\MTGAData\Logs\Issue Reports\Log20230815065651.log"

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  4. Planeswalker Abilities on opponents turn

    If I have Teferi, Master of Time and Kasmina, Enigma Sage and a third planswalker on the board, the third planeswalker is able to activate the loyalty abilities from Kasmina, Enigma Sage at instant speed if it's not my turn. If I'm correct, this is not really how it is supposed to be.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Can't click on anything after entering game

    Whenever I enter the game, I can't click on anything

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  6. Intermit stack clearing, permanents not visible.

    Intermittent stack clearing issues blocks right side of screen indefinitely. Any permanent resolving afterwards do not visually show on field even though the game still sees them in play. Please give us functions to turn off card animations to provide smoother gameplay. Here to play cards do t need the extra animations as it causes the game to lag and consumes time of priority. Consider as well a function for us to auto trigger preferred combo when x prerequisites are ain play, this will keep players from timing out trying to do their triggers and help fight misinputs due to…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Mulligan timer issue

    Mulligan timer doesn't end when opponent doesn't do anything

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Nazgûl multiple counters added

    When a Nazgûl enters the game and the ring temps the player, all Nazgûls on the field that that player controls gets a +1/1 for each nazgul on the battlefield that the player controls, not just one.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. double sided cards incorrectly displayed in deck builder

    double sided cards in deck builder are displaying a message saying "Can't transform" and not displaying the second side. See screenshot.

    5 votes

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  10. frodo effect

    When i get tempted four or more times and i deal combat damage with Frodo the effect doesn t trigger.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Deck Contains Cards Not in Your Collection - BUG

    Getting error "Deck contains cards not in your collection."

    This is incorrect, I have thoroughly verified that I own all cards in the deck that I've constructed.

    46 votes

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  12. Black screen on match start

    While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
    The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
    Please fix this issue, i'm loving this game

    4,645 votes

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    4075 comments  ·  Gameplay  ·  Admin →
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  13. Store error

    Store error, can't play games

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  14. Bug, Young Wolf and Yawgmoth Thran Physician

    Using Yawgmoth to sacrifice Young Wolf while putting -1/-1 counter on a different Young Wolf removes the +1/+1 counter on the Young Wolf. It should have 2 counters on it at that point. A -1/-1 and a +1/+1. This incorrect interaction with removing the +1/+1 creates an infinite loop with 2 Young Wolfs, Yawgmoth and Blood Artist.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Bug - Midweek Magic

    現在開催中のミッドウィークシールドイベントで、対戦中に攻撃指定後進行しなくなりました。
    攻撃指定後いくら待っても次のフェイズへ進行せず、持ち時間のタイマーもでませんでした。

    2023.30.30.2166.1036968

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  17. Midweek Magic Bug

    こんにちは。[pompomRainbow#76360]と申します。
    バグの報告です。

    ミッドウィークマジック(MWM)イベントにて自分の手札の一部が裏返ってカードの内容が見えないバグが発生しています。
    ゲームがプレイできません。

    2 votes

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  18. Cards in the graveyard cannot be a target for spells and abilities Is not working

    Dennick the Pious Apprentice by the name of its ability should stop “Behold the Multiverse” and similar which has an effect of milling cards then summoning on the controllers side of the field. The milling should play out but the fact that its still able to target and summon cards is a bug. This bug plays out for other cards that target the graveyard so I believe its a dennick scripting issue not the other card, this is just my first time recording it

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Zirda/Food Fight is bugged in multiple ways

    The companion Zirda with the enchantment Food Fight is bugged. The program is not reading or accepting the cost reduction from Zirda when i click to sacrifice a chromatic star it's asking me to pay 1. Also, the program reads that i have no further actions if i'm tapped out of mana with Zirda/Food Fight and multiple artifacts in play.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Limited Wins not being recorded in Premier Draft and Quick Draft

    Premiere draft wins not being recognized. This happened in 2 different drafts at least. I reported both. It might have happened more I can't tell, because I wasn't expecting to have to look out for that. But it definitely happened in at least 2 different series. Im not sure. But this could have been happening for a few days and I'd have no clue as it seems fairly random and I was lucky to notice these 2 times.

    1 vote

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    2 comments  ·  Events  ·  Admin →
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