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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9368 results found

  1. not getting mastery rewards

    in version 2024.35.30.5426.1058723 on PC, Mastery with the 3400 gem bonus track, after lvl 70 is supposed to get an uncommon card every level. I'm at lvl 87 and have received none of the uncommons I'm supposed to get...or at least It doesn't show me the card I got. I get the random cards from the daily track just fine, but no indication of the Mastery Track bonuses

    1 vote

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  2. Game stopped/eternal roping

    My opponent never made a move, but started roping (timing out) before the first turn of the game. The rope burned to its end but hasn't stopped. It's been over 10 minutes now. I can concede (I think) but if I don't then the game is stopped and endless.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  3. bug

    1.activate Suaron, the Lidless Eyes

    1. Steam

    2. Oppentant dose not lose 2 life when I activate his ability

    4.Oppentant tshould lose 2 life when I activate his ability

    1. no workaround
    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Swords to plowshares cosmetic bug

    I can't select the proper cosmetic I want for the card swords to plowshares. No matter what way I try, it just selects the same one.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. MTGA causes Spotify to Crash on Mobile

    Writing to let you know that the MTGA app causes Spotify to crash on Android as of 26 July 24. It happens every time I join a standard ranked match after booting MTGA.

    1 vote

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  6. Malfunctioning in several card effects during draft

    I've been having issues with the correct functioning of several cards during draft in different matches, in the log of the corresponding match it is possible to see problems such as "cackling observer" was used by an opponent to exile "virtue of persistance", when the "cackling observer was removed from the field, it was never offered the option to choose the cards, also when when "elspeth conquers death" reached its third counter once again it was never offered the option to choose the cards, i have seen bugs many times which also made me stop with the game for a…

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  7. Aven Interrupter - Bug when Plotting Adventures Heisted by Opponent

    If an opponent heists a spell with an adventure from its owner's library (e.g. Porcine Portent // Lend a Ham) and this spell is later intercepted by the spell's owner by casting Aven Interrupter on it, the spell becomes plotted under its owner's control, as expected. However, the game does not allow the owner to cast the adventure half of the spell (Lend a Ham); only the main spell (Porcine Portent) is cast-able. This is a bug, both halves of the spell should be cast-able.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Emperor of Bones Passing Priority

    When playing in Arena Cube Draft, I was playing with Emperor of Bones. I resolved the trigger to exile a card with Emperor of Bones. The game immediately skipped over priority to go to declare attackers step.

    This left me no window to activate Emperor of Bones' Adapt ability to pay 1B to adapt, and put a creature exiled with Emperor of Bones into play under my control. I had mana to spare to use the ability.

    Considering activated abilities normally hold priority before moving to a new step, this seems to be a drastic oversight, and directly cost me…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Product suggestion

    Hola , buenas noches, se que a lo mejor el comentario no lo leerán mucho , pero me gustaría saber si a futuro pueden tener una tienda física oficial aqui en cuba

    1 vote

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  10. Gonti, Lord of Luxury and Phyrexian Mana

    [Reimbursement Request]
    Platform: PC
    Gonti, Lord of Luxury incorrectly does not allow you to pay life for spells with Phyrexian mana in their costs from exile with its effect. Instead, the normal dialog comes up, shows {7} (in this case, because the exiled card was Nissa, Ascended Animist) and does not provide any arrows to choose other methods of paying. Attached are my log files from today, one of which was generated during a game of Best-of-One Arena Cube Draft that I lost due to this bug. Thank you!

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Récompenses pass maîtrise non reçues

    Bonjour
    Je n'ai pas reçu les récompenses des niveaux 39 et 40 au moins, peut être plus. 1 joker mythique qui n'arrive pas cela se remarque quand on en avait 0 :-)
    Merci de votre aide
    Bonne journée
    Denis

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Man Land priority

    Man lands while activated need to be lowest priority to tap for mana. Several times now I've activated a man land, then tapped for an activated ability (the shattered ozolith for example) and auto tapper taps the activated man land rather than the stock pile of treasure tokens I have.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Brisela

    Why do you have Brisela on the daily deals today if you STILL HAVEN'T FIXED THE BUG THAT WAS REPORTED OVER A YEAR AGO?!? Brisela WON'T let me cast X spells! FIX THE BUG!!!

    2 votes

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  14. 2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. bug de coût d'une carte

    la carte rouge "évaluateur géologique" est affichée au coût de 2 mana rouge + 3 incolores dans le jeu vidéo alors que la carte dans le jeu papier ne coute que 2 mana rouge + 2 incolore.

    n'y aurait il pas une erreur ?

    1 vote

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  16. Third quest not loading every 24h at 3AM MDT on iPhone SE2

    Every 24 hours the timer for the third quest runs out, and starts over, as pictured here. I did NOT complete this quest in the last hour and 8 minutes, I simply opened the app looking forward to 3 quests and found it had reloaded the timer.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. プレイ中にフリーズする

    通常にプレイしていたがゲームがフリーズし、進めることができなくなった。投了しても反応がなく全く操作を受け付けない。

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Black page during sideboard

    During the Timeless Challenge event during the sideboard I can't see the state of the game. It appears as a black page and affect during the sideboarding since I have to take notes from the cards and boardstate. Since this is a paying event is really annoying.

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  19. No play in points were received on the end of the season

    I was around the 760 position 10 min from the season ends and when it ended I was expecting the play-in points but I didn't get anything and I would like to understand why that happen. I would like to have the play-in points or understand what went wrong

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. Can't finish crafting brawl deck Smashing Stampede

    I can't finish constructing the smashing stampede brawl deck because it didn't add the basic lands. All other cards have been crafted. I have attached a screenshot of the message I get when I try to craft all as a possible solution to this issue.

    2 votes

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