MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9306 results found
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Golden Pack Progress
I purchased packs with gems and no progress to golden pack was made. Purchased more packs with gold and still no progress for golden packs made. Issue run into on PC. Stuck at 0 progress
8 votes -
Al seleccionar un mazo para editarlo se queda bloqueado
cuando selecciono un mazo para modificarlo se queda bloqueado ,diciendo esperando servidor
1 vote -
Auto-loss when using Takenuma in response to Rest In PEace
I was playing with the Kamigawa channel lands, specifically Takenuma. My opponent cast rest in peace and in response I channeled Takenuma then immediately lost the game. I was at 20 life, had more than 30 cards left in my library, and there weren't any other cards on the opponents side of the board except lands and a recently cast rest in peace. There weren't any reasons I could see for the automatic loss.
1 vote -
Broken cards, toxrill and platinum angle equipment
I have been cheated twice. Once by each of these cards. Toxril came into play and instead of killing my 1/1 creatures it killed all of them including my 6/6 and 4/4 with base power 2/2. I do understand how the loss of lords would play out as they die, but I should have had some creatures left.
Secondly, what ever equipment that has the platinum angle effect was in my opponents hand and not in play or even equipped, and the effect still prevented them from loosing. They were at -28 when they won the game on the next…
1 vote -
Customized emotes
I would like to be able to create my own emotes. Of course they would be monitored before being excepted, but I'd love to be able to say things like "ouch!", Or "that hurt.", or "Mana tight.", or "Weak!", or "Brilliant!" And of course "Wrath of God cards are for Amatures."
1 vote -
Text missing
The text on these screens is missing.
1 vote -
scry bug
I was performing scry 2 and wanted to move both cards to the bottom, but system moved only one and left another on top
1 vote -
Game Lagging on Mac (on start, when opening packs)
After the recent update, my game has been lagging like crazy (i'm playing on a Macbook Air M3) - i tried to restart several times and also changed the resolution quite a few times, even playing it as a window doesn't work. Does anyone has the same problem?
I couldn't upload something cause it froze quite a few times when opening packs
1 vote -
Connection lost
Again
5 votes -
mythic pack
I opened a mythic pack and got a rare wild card. i'm on windows 10.. i want my mythic
20 votes -
Can’t put Lands in my deck!
I’m playing in MOM sealed and I went to change my deck and I can put basic lands in my deck. The suggest land button and basic land cards aren’t here. When I initially built my deck it auto filled my deck with lands, but when I changed the deck I no longer can put lands in my deck. I’m very frustrated I’ve been messing with this for like 30 min. Can I please just get a refund or sealed token? I hope this gets fixed I only play limited.
23 votes -
Gameplay bug
I was playing a game against another person and for some reason that I have not for the life of me been able to find out the cause, I kept losing 6 points during my turn. He had no cards out on the board, in his graveyard, in his hand, or exiled that could do such a thing. There was nothing attached to any of my cards that could do that either. Can someone please explain how this is even possible. I’ve had stuff like this happen quite a few times in the past and it’s pretty **** annoying. I…
1 vote -
Text invisible in settings
Using Samsung Galaxy Z Fold 2, both in cover screen and in inner screen.
After using the application for a while (either playing a match or browsing around the menus) all text in the settings becomes invisible. Both the main settings menu and the inner Gameplay and Audio menus.
When restarted, the text is visible again, and then stops being visible after using the app for a while.
The language chooser's items seem unaffected, but only when it's openez.1 vote -
Starts in 12:34:56 のイベント表示
2024/5/14 3:00am
頃
表示がおかしい。
Starts in 12:34:56
の表示が解除されたら参加終了まで20:58などと示された。およそ半日の間に始まる
という意味なのか。1 vote -
Why is there no Kar'niss :(
Please make a Kar'niss the Drider card for a future Baldur's Gate set, he is very important to me and I love him so much, he deserves a card he is a a very special boi who does his best, there is a place for them <3
1 vote -
Gem purchasing
I cannot purchase Gems on MacOS. When I click on the product I want to purchase, I get a blank screen with the spinning cursor and eventually need to force-quit the client. This has been happening for a few weeks now; last time, I purchased my gems through the iOS client but Gems are much more expensive there. Unfortunately, I will need to stop playing until this issue is resolved for MacOS.
I am on a MacBook Air 2019 running macOS Sonoma 14.4.1
1 vote -
Request Refund for incomplete draft due to Disconnet Bug
I was booted off a draft mid way while picking cards and when I try to re-connect I get permanent Waiting for Server bug. It happened about 15min ago and I still can't reconnect.
Below screenshot of the waiting for server bug, you can see my internet connection is working
1 vote -
cavern of souls does not work against 3 steps ahead counter
while playing standard game i played a cavern of souls for angels, when i played a angel spell opponent was able to counter it with 3 steps ahead.
1 vote -
Event expiration date highlighting
On April 21 I joined an OTJ Sealed BO1 event and decided to not play it immediately because I wanted first to try the OTJ limited in some Quick Draft event.
As I always do when I start an event but I do not play it immediately I everyday checked the MTGA event showcase, in the homepage dashboard of the game, to see if the 48 hours countdown of the Sealed event showed up but it did not, neither did in the macrocategory of events "OTJ Limited events" where it usually appear. Beacause of that I was not in hurry…1 vote -
product suggestion
I've been playing Arena since closed beta, and have finally run out of patience. I want to love this client and product, but it is so unoptimised and unreliable across Windows, Mac, and Android that I give up.
My product suggestion is to please put more people onto your dev team.
6 votes
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