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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9273 results found

  1. Venerated Rotpriest Didn't Trigger for Oscification

    I had two Venerated Rotpriest. My opponent cast Oscification, targeting one of my Rotpriest. The opponent should have received 2 poison counters. They did not.

    11 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  2. Golden packs progress not working with MoM packs

    Bought 1 pack of MoM on 6/27/2023. Had 5 golden packs progress, still showing 5 after.

    5 votes

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    2 comments  ·  Store  ·  Admin →
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  3. repeated deck names lock

    When you name a deck with a name you already used, the warning is looping and doesn't let you take another action on the game. When you click "OK" on the "deck name already in use" screen, the warning just pops back on the screen. This goes over the escape menu as well, forcing you to alt+f4 and reopen the game

    5 votes

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  4. Latest update has cut connection to server

    The latest update has screwed the connection to mtg arena server. Try to open app it just says connection to server lost. Try retrying does the same thing. Have logged out and tried to log back in now get both connection to server lost and authentication failure error. Android phone updated 09/05/23 3pm

    7 votes

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  5. Can't target auras on collapsed lands

    Experienced on Android.

    This is a pretty weird corner case, so I will explain what happened in the game.

    My opponent cast Ossification on a tapped basic land, which was then collapsed into a stack of basic lands, making Ossification invisible without un-collapsing the stack. I then resolved Borrowed Time, intending to target Ossification, but I couldn't un-collapse the stack or target Ossification — attempting to tap the land did nothing. I was forced to select another target. It's possible to set this up to cause a softlock if there are no other valid targets aside from collapsed Auras.

    9 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  6. quest not counting my spells cast to finish quest

    quest not counting my spells cast to complete quest so I am owed 750 gold and 500 exp
    i have played 4 matches with over 20 spells cast and will not count towards the last 5 needed to finish quest

    17 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  7. Scurry oak

    Scurry oak combo on mobile is really hard to go off on because of the interface. Every time you create a squirrel, your scurry oak gets farther and farther away, and eventually it gets really difficult to scroll all the way over to it to continue your combo. I have a few hopeful suggestions for this issue.

    1.) you could stack all the squirrels when you create them and just add a number of how many are stacked.

    2) create some sort of arrow that takes you all the way left and there for back to your scurry oak

    3)…

    5 votes

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  8. Squirrel Tokens

    Make mulitple Squirrel tokens stack when they enter the battlefield. It's so annoying, especially when on mobile, to have to scroll through a ton of Squirrel tokens to put +1/+1 counters on Scurry Oak. It eventually gets to a point where I time out because I have to scroll through all the tokens. Fix it.

    11 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  9. frodo effect

    When i get tempted four or more times and i deal combat damage with Frodo the effect doesn t trigger.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Rosie interaction with Lonis

    Rosie interaction with Lonis

    Rosie Cotton of South Lane says "Whenever you create a token, put a +1/+1 counter on target creature you control".

    Lonis, Cryptozoologist says "whenever a nontokencreature enters the battlefield, investigate (create a colorless clue artifact token with 2, sacrifice this artifact; draw a card).

    When Rosie enters the battlefield while lonis is on the board, she makes her food as expected, and lonis makes his cle as expected, but the clue does not trigger rosie. in addition, any creature triggering lonis does not cause rosie to trigger on creation of the clue, leading me to believe…

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. 8 votes

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  12. 日本語のデッキリストをインポートできない

    1. 言語を日本語にして日本語リストのデッキをインポートする。別の再現方法として、言語を日本語にして既存のデッキをエクスポートした後にインポートしても再現する。
    2. PC
    3. インポートに失敗する。
    4. インポートに成功する。
    5. 言語を英語にして英語のデッキリストならインポートできる。
    38 votes

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  13. Emrakul

    Ok… not sure if this has happened to anybody but this is against the CR! The opponent takes my turn with Emrakul and then concedes for me.

    How is this even allowed WOTC!? It completely goes against the rules. I hope you fix this.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. ring tempts you

    Ring Tempts You didn't trigger off of Mirrormere Guardian when it died in combat to an army token. I had an army token of my own on the battlefield, but was never prompted to assign a ring bearer and the emblem itself didn't get created at all.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Mithril Chainmail

    Just opened a bunch of LOTR Packages and found the Mithril Chainmail in it. Costs 3 colorless is undistructable and gets attached to a creature once it enters the game. thing is it just works on legendary creatuers while the card text implies it works with all. normaly the word legendary is part of the card text in such cases. so for the sake of making me sleep easier again fix the card text or its mechanics.

    5 votes

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  16. 17 votes

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  17. Quest completion bug

    Received Cast 20 black or green spells this morning. Quest progress is stuck at 19, but when I cast a green spell in game I get awarded the quest reward and can repeat the process.

    11 votes

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    0 comments  ·  Events  ·  Admin →
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  18. BAN THE ONE RING

    holy ******* **** i am so enraged at wizards....THE FACT THAT I CAN'T ENJOY THE ******** GAME CAUSE EVERYONE HAS THIS CANCER CARD. Like FIRE your game designer who made this bulsh1t. The fact is i lose games because of this card, and ANYONE can splash it into their deck. LIKE I LITERALLY LOSE THE GAME CAUSE OF THIS ONE CARD?! HOW IS THAT OKAY!!!???? Wizards of the coast is the most autistic enemy of MTG. Ya'll keep ruining this game for the past 3 years, idk what happened to this company, one moment, good quality fun cards, the next…

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Quest Not Giving XP

    I completed all three of my quests in one game, but it only rewarded quest XP for two of them (500 XP per quest for 2 quests +250 for weekly wins +25 for first win of the day).

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. XP points missing on daily quests

    it is the 3rd time that i complete my daily quests, in something like a week, and do not recieve any xp points for the completion, im trying my best to keep up with the gme to get the levels going and get my rewards until the end of the collection pass, but missing those points is not helping at all... how do i proceed to get the missing points? otherwise i'll miss my time and the gems that i spend to to get the rewards of the season... please help me with this issue...

    8 votes

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