MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9254 results found
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Mana Algorythm
Fix Mana Algorythm. Example: 22 lands in a 62 card deck, averaging a land more than 1 out of every 3; yet my initial draw has 1 land... mulligan and again 1 land... the statistical odds for this to occur are very, VERY low. I could understand maybe 2 or 3 times in a year, but it happens every time I play. Mana floods and droughts are very consistent while normal mana flow seems to be a rarity. Also it seems opponents are not randomly assigned, but instead often it seems an opponent is selected that has a deck able…
10 votes -
Cant connect to server
Still can't connect to server and have been trying all day! I tried turning my phone on and off, uninstalling the app and reinstalling it. Nothing is working on my Google phone.
9 votes -
Rusko/Paradox Engine
Can you please fix the algorithm for matchmaking when it comes to Rusko. He is actively ruining the casual fun format nature of Historic Brawl and needs to be slotted into what people refer to as "**** queue" which consists of commanders such as Prismatic Bridge, Kinnan, Baral, Golos, Niv-Mizzet Reborn/Parun, Nicol Bolas Dragon God and others. I am sure I am not alone when it comes to this complaint. Either Rusko needs to be significantly nerfed, needs to be slotted only into the "**** queue" or needs to be removed entirely from Arena. Please fix something regarding this in…
8 votes -
Buggy display when side boarding
Have any of you experienced this visual bug during side boarding? I cannot see how many a particular card is. It's annoying when you are playing.
9 votes -
Battery drain iOS
Latest iOS release, iPhone 13 Pro Max battery drain is significant, device gets very, very hot. Uninstalled until patched.
14 votes -
Lost Priority
Went to block a creature with the intent to pump one of my own but after the declare blockers step I never regained priority and went straight to damage, costing me the game
5 votes -
timeout for afk / abusing players who play nothing
Seems timeout from afk / abusing players doesn't follow an incremental rule where every timeout is shorter and balanced to the rythm of a game.
After 4 turns a player use all timeout time every single action I made that play could still have plenty of time to simply do nothing.If a player use so much time to do nothing then timeout has to be balanced very strictly.
5 votes -
Stuck at Checking for Active Matches on PC After 2022.14.0.4045 Update
After Update to 2022.14.0.4045 on PC when I open the app it get stuck at the Checking for Active Matches Step. Have tried uninstalling and reinstalling. Works fine on iOS, but not PC
51 votes -
Audio can’t be properly disabled on iOS anymore
Audio can’t be properly disabled on iOS anymore. It’s no longer possible to listen to a podcast while playing.
14 votes -
missing card in draft
Quick Draft. Drafted for SNC
Drafted 42 cards (as per normal),
Realised that there was only 41 cards during deck-building. Card missing was a copy of Out of the Way.
47 votes -
Players use Concede during sideboarding to take advantage on ladder
For months, more and more players concede while sideboarding (using ESC+concede), taking an advantage of the partial result, especially if the match-up is bad for them.
Yesterday only, on 6 duels, it happened to me 3 times.The software keeps only the present results match after match, instead of the whole Bo3 result. Which brings clearly to cheating behavior as players are now doing so take advantage of the system failure. Herebelow are some conceding exemples:
1 / Player A concedes while sideboarding at 1-0 : he wins on the score of 1-0 and get one rank brick. Doing so,…
83 votes -
Disable animations
Enter settings that allow you to disable animations.
Specifically, the settings should allow you to disable the animations of: pet, saga cards, all animations in general9 votes -
Cannot select Avatar
Avatar changed from Teyo to Ajani(classic). Avatar select screen shows Jaya and NO OTHER OPTIONS.
Please advise.6 votes -
Premier draft assigning extra loss
Drafted a deck with Premier Draft The Broithers' War. I only played 1 game so far in best of 7, which I lost, and I was assigned 2 losses. I'm not sure how this is possible as I have only played 1 game with the deck.
11 votes -
Go for the throat not able to target any Angel
I am unable to target any Angels with Go for the throat
5 votes -
App stuck on Retrieving Asset Manifest
Mobile app on iPhone. Posted the same a few days ago and issue was fixed for about 24 hours.
When opening mobile app loading screen is stuck on “Retrieving Asset Manifest” then “Error updating data”Have restarted phone, toggled Wi-Fi, uninstalled and reinstalled app. Same issue.
11 votes -
Ranked
I can't play ranked games. Whenever I click on the icon to play a ranked game the only options made available to me are non ranked "play" games. This is a new bug I have only experienced since the last update for android.
22 votes -
Draft recorded a loss for a canceled game
I canceled my game before queuing to make an adjustment, and it successfully canceled the game, but still recorded a loss for me.
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Screenshot 2024-02-27 204137.png 3338 KB -
Log20231216_133929.log 259 KB -
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Log20231114_203403.log 18467 KB -
UTC_Log - 04-27-2023 13.29.32.log 11374 KB -
Log20221120_215138.log 34 KB -
Log20221117_124511.log 36 KB -
Draft Issue.png 3539 KB -
arena tutor match record.png 443 KB -
arena match record.png 1693 KB -
Log20210728_115021.log 3708 KB -
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Log20210420_201107.log 4461 KB
673 votes -
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Pact of Negation ability doesn't allow activated abilities to respond by default
If you cast Pact of Negation and you don't have the mana to pay the "you lose" tax, BUT you do have an activated ability that will win you the game during your upkeep, Arena will by default not allow you to use the activated ability unless you lock in priority control on your opponent's turn.
For example, you play Goblin Charbelcher. Your opponent casts an artifact removal spell on their turn, you counter it with Pact of Negation. You have 4 red lands in play. The turn passes to you, and you should be able to activate Charbelcher during…
8 votes -
Barbed Batterfist killing my creatures
Barbed batterfist is killing every single creature I attach it too. I can't find any reason in card description but if I re-equip it to the token it creates it is the only way it isn't killing my own creature instantly.
5 votes
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