MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9239 results found
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Not enough mastery orbs
As you can see, I have 3 open spots for orbs but can only get one more. The mastery pass is not providing enough orbs to complete mastery.
5 votes -
Casting Epic Confrontation did not trigger an instant spell casting opportunity
I wanted to cast a spell called "Disfigure" before the sorcery spell "Epic Confrontation" resolved and the two target creatures fought. However, I was unable to cast the instant spell "Disfigure" and my creature died! I had the mana and after the fight I was able to destroy the enemy creature with Disfigure. My creature died though and I lost the game. Usually when I cast a fighting spell like Epic Confrontation, you can adjust creature stats using an instant spell but this time the two creatures just fought immediately without letting me debuff the enemy creature.
I am currently…
5 votes -
freeze at currently waiting screen
The app always stuck at currently waiting screen when start match. This never happened before BRO update.
device: iPhone12mini
system: iOS16.1.15 votes -
sealed loss
I just won a game of sealed but it was counted as a loss. I was 1-2 going into the game. This "loss" puts me at 1-3 meaning that I can't play anymore games. I don't know if it is relevant, but my opponent conceded during their second main phase.
5 votes -
Quick draft loss, never played
Was in a quick draft, hit play. Went to loading screen, sat with an unending spinning timer that hid the cancel button. Upon closing and reopening the app, I had one more loss than previously without ever even seeing the match. I'm asking simply for my 750 gems back or 5000 gold as I've been putting a lot of $ into this game and if customer support cannot redeem a honest mistake on their clients end I will happily quit donating my money for drafts.
8 votes -
Remove Alchemy cardd from Historic/Brawl formats.
I need to express my extreme dissatisfaction with MTGA/WOTC product Alchemy and request that you remove the cards from the historic and brawl formats.
I understand people like Alchemy, and so they should play the Alchemy format. They should not be allowed to dominate other formats with these cards.
I am INCREDIBLY distressed when ever I have to endure this inordinate disadvantage. I feel like all the time I spent building decks is wasted when playing Historic Brawl and a card hits the board that has onboard tutor effects, or allows a player to pull from a wish board/side board…31 votes -
The Long Reach of Night
"The Long Reach of Night" does not make any effects at all.
It makes no effects when entered the battle field and upkeep.7 votes -
Fake your own death bug
Platform: PC
Using "Fake your own death" card during opponent's turn doesn't work properly. It makes creature it was cast on exile instead of coming back to life.
It should bring the creature back to life at the end of the turn and make a treasure token.6 votes -
Disable alchemy
I suggest an option to disable alchemy from Arena for hardcore magic players who are not interested in these new versions.
I understand that you are trying to be innovative and some players may actually like Alchemy. But, consider that the real MTG players don't want to be bombarded with spams of alchemy events and boosters.9 votes -
mythic booster
So, i just bought a mythic booster and instead i got a wild rare. I thougt that i would get a mythic wild or mythic card with this boosters. What's up ?
7 votes -
Purachse from daily deals not added to collection
I purchased Garruk, Wrath of the Wilds from daily deals. Its not in my collection and gold is gone. Thank you very much.
9 votes -
Purchase failed due to store error
Purchase gem failed from yesterday due to store error
28 votes -
I Got stuck on the " checking for active matches" screen, I was on a match and the game crashes, then I enter and got stuck in there
I was playig a match, and the game crashes, then i try to enter again at the game, and I got stuck on "checking for active matches" screen and is like these a week ago, even if a restart de PC and the App
22 votes -
Solutions to combat stalling / roping?
Does WotC actually do anything about players who stall / rope games anymore? Reading the forums, it seems like they cracked down on it once 3 years ago, but no longer take active measures against it.
I suggest adding a rope under the profile tab that gets shorter each time your account is reported for roping, and once your rope runs out, your account is banned. That way people know their are real consequences for their actions, and that WotC takes player conduct seriously.
45 votes -
Chromatic Meathook
Meathook Massacre displayed as non-legal standard version, however Chromatic Cube is a historic game mode and uses the Alchemy version. During draft the card is displayed incorrectly, during play the Alchemy (proper) version is used.
5 votes -
Login Queue
Mac m1 12.4 . Can't login since June 24 2022 update. I am stuck at login queue. It works on my iPad. I have reboot and reinstall the game, it is the same, stuck at login queue
12 votes -
Guardian of New Benalia
When I try to use the Indestructible ability for Guardian of New Benalia, the game freezes and won’t complete the action.
6 votes -
Cut down not working
The cut down card isn’t working it won’t allow me to even cast it it’s happened 2x in the past 24 hours.
6 votes -
Draft Win Not Counted
Playing in a Premier Draft event, I won a match and it didn't count the win. The Victory screen displayed and the event win counter was still at 1 instead of moving to 2 wins.
Platform: Windows 10
Attaching game log and screenshot.46 votes -
Game crash during attack phase
While play round 2 of traditionnal sealed DMU, my opponent timed out during his/ger attack without selecting a unit to boost the power of an attacking creature with enlist. The game was stuck with this creature glowing and tapping/untapping ceaselessly.
I got out and now I can't come back in, the game is still going on.6 votes
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