MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9232 results found
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Kumano Faces Kakkazan Not Exiling
Hi, I just finished an Explorer game where I had a flipped Kumano Faces Kakkazan and my opponent's creature was not exiled after being killed. I couldn't catch it on video, but the screenshot attached is after I had used Bonecrusher Giant // Stomp on my opponent's Arclight Pheonix, only for it to go to the graveyard instead of exile.
9 votes -
5 votes
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Provide an eternal format for MTGA
I am not opposed to Alchemy or Historic being a unique digital only format, but an eternal format where cards are unchanged needs to be implemented on Arena. Pioneer and/or Modern being the most logical. It could even be another unique format (Pioneer plus fetch lands because shuffling isn’t an issue in digital) like Historic was prior to the digital only cards. But consistency with paper cards and allowing cards to live on post-standard rotation is something that a significant portion of the player base wants, and I believe is necessary for the long-term health of MTGA.
46 votes -
Solemnity nine lives
My opponent got Solemnity/nine lives on the battlefield in a ranked match. I made him sacrifice his solemnity, but arena still wouldn't let nine lives gain counters when I hit him. We played probably 20 more turns and for some reason the bug persisted making him immune to both damage and counters.
8 votes -
Ranked bug
I gain no ranked progress, its stuck at unranked. Ive played a lot of ranked games none of which i gained progress for.
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Screenshot_2023-04-12-01-10-49-77_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 1072 KB -
Screenshot_2023-04-12-01-10-42-64_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 1290 KB -
rthhtrtrhtrhtrhrtyhrth.JPG 405 KB -
image_2022-07-30_005511493.png 275 KB -
image_2021-09-22_010829.png 583 KB -
image_2021-09-22_010829.png 583 KB -
Log20210919_140345.log 110 KB
65 votes -
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Compensation from Mana ***** to Mana Flood
As a player I enjoy playing draft on Arena. What is an absolute disaster to the experience is when you have to hope that you don't get flooded with mana or screwed with mana during game play. I can understand ever so often this happening, because it happens in real life. My last game played today was the absolute worst case I have ever seen of mana ***** since playing magic. 17 land deck and the entire game I drew one outside of the two I had in hand. My next draw had a 68% chance of drawing a land…
17 votes -
Arena crashes at launch
My Arena did crash while i was ingame and now it cant start anymore.
Nothing works it just doesnt react when i try to start it.
already restarted reinstalled whats going on.
playing on high end pc and i play since beta and never had this problem6 votes -
Resolution Bug
Resolution Bug on Mac OS
42 votes -
Gold Wild cards drop from Mythic packs
So I would like you to make it so, GOLD wild cards, can't drop in mythic packs, maybe just have them drop mythic wild cards instead?
14 votes -
SNC game crashing
Upon the update of SNC the game will keep on crashing unless you are reinstalling it every time after it crashes. Needs to be fixed immediately as I cannot play the game at all
16 votes -
Mac login
The Mac Client is getting stuck at Loading Card Database. It keeps cycling through, but never progressing.
8 votes -
Explorer Brawl please
Brawl without all of the digital card nonsense. What a treat that would be.
11 votes -
authentication failed
I can't log in and it keeps saying authentication failed when the internet works for everything else
37 votes -
Forced concede because opponent took too long
Opponent was playing the scurry oak infinite life gain tokens combo and repeated it 170 times. While waiting there was nothing I could do, no instant response I could play. While waiting for the opponent to do their thing, waiting to draw a board wipe, I got a warning "You haven't acted recently. Act soon or you'll concede the game" although there was nothing I could do. When my opponent finally timed out and finished their turn, right when my turn started the game conceded for me, even though I could have drawn my board wipe. There is no reason…
20 votes -
Wrong pet showing
If I choose the Peaceful Pup pet for a deck (using the deck editing tool, since Pup is not my Default Pet) the game will actually show Hunter's Hound instead of what I chose.
12 votes -
bug/shield counter
My shield counter did not work. I blocked a 3/2 with my 2/2 with a shield counter on it and it died immediatelly
13 votes -
Alchemy
Terrible idea to have rebalanced cards affect historic. Leave our beloved format alone, this is nothing but a blatant money grab which will alienate a giant part of your playerbase. Ridiculous that someone even came up with this idea let alone that it was approved, all in the name of lining your pockets even more. Don't you think you make enough money with arena already??!!
45 votes -
BAN MEATHOOK MASSACRE
FOR THE LOVE OF F*** BAN IT!!! PLEASE!!! ITS SOOOOOO DUMB AND LITERALLY EVERY DECK I GET MATCHED UP WITH IS RUNNING IT!!!!!!!!
10 votes -
rare in artisan event
Rare cards used by opponent in Midweek Magic: Artisan
8 votes -
Crew/ Blood token bug
When trying to sacrifice a blood token or trying to crew a vehicle the game freezes and will not let you proceed, it will run your timer until you pass the turn over to your opponent or concede.
6 votes
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