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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9220 results found

  1. Scute swarm tokens bug

    I am having an issue of losing games due to a bug in the scute swarm token damage.

    Initial result: when attacking or blocking, the swarm token is supposed to deal 1 damage and have 1 health. My tokens, no matter how many i use, do not do any damage. This happens when I attack or when I block.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. frozen draft

    Client frozen during ranked draft.

    Hopefully a refund for myself and all of my draft partners. forced to leave draft and unable to drop from premier drafting because of the frozen draft state.

    7 votes

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    1 comment  ·  Events  ·  Admin →
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  3. Paradox engine

    Using paradox engine in historic play, it is not always untapping my Circle of Dreams Druid and other permanent. My deck uses Ashaya to give all creatures the mana tap ability, and as I cast fierce empath, the ability stacks but does not resolve itself and no permanent untaps.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Option to disable background animations (optional: enable custom backgrounds)

    For my 2017-macbook air, background animations during a match are too complex. Please add an option to disable them.
    Additionally, custom background uploads, or buyable static backgrounds/"playmats" would be great.

    Otherwise Arena in general and the possibility to play it on a mac turned out to be great!

    8 votes

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  5. Land bug

    Land I played wasn’t actually counted as played. The land was on the table but didn’t give any mana. So I wasn’t able to play spells I needed. After reloading app during the same match I found this land in my hand. Lost Premier draft game because of this :(

    14 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  6. Draft Pick showing as different card

    While drafting my p1p1 (Spara's headquarters) didn't display til the 2nd pack was passed to me. When it finally displayed it showed up as Syndicate Infiltrator which was the first card of pack 2. I drug it back and forth from my sideboard trying to determine if it was a visual bug or if I actually had the card and came to the conclusion that I actually had the card. When I went to submit my deck it was still showing as syndicate infiltrator, but it displayed an error submitting deck and when I came back to the deck screen…

    7 votes

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    1 comment  ·  Events  ·  Admin →
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  7. Active Matches Check Failed

    Had game 1 of my draft well in hand. Arena crashed and restarted quickly. When it checked for Active Matches it failed to remember my game, and proceeded to load the initial scene. Counted it as a Loss. The whole process took less time than two ropes.

    Your Active Matches check doesn't work. This isn't the first time. Crashing is out of our control, and your programming is out of our control. Is this just a game of wishing and hoping that my time and efforts aren't wasted? My resources are valuable, and losing draft games for no reason is…

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. 不正勝敗操作について

    不正勝敗操作をしていない証拠を出して下さい。
    サポートからここに書き込むように指示が出ています。
    無視せずに誠意ある対応をしなさい。

    10 votes

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    0 comments  ·  Events  ·  Admin →
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  9. daily quest timer reset but no new quest

    1. Third Daily Quests not resetting. Every day i don't get my 3rd daily quest. I'm unsure how i can recreate that.

    2. PC

    3. When the daily quest ticks over i'm only getting the daily win rewards quests as you can see in the below image. (the middle completed one is the weekly)

    4. It should give me a quest.

    5. Attached

    6. no work around found.

    6 votes

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  10. Tired of Mirror Matches, Stop matching me with mirror decks it is not fun at all

    STOP MIRROR MATCHING. ITS ******* ANNOYING. GET A ******* CLUE. I DID NOT BUILD A DECK SO THAT YOU WOULD PUT ME IN THE SAME ******** MATCH OVER AND OVER AND OVER AGAIN.

    ALSO FIX IT SO THAT I DONT ******* KEEP DRAWING FIELD OF RUIN IN MY OPENING HAND CONSISTENTLY AND MULL INTO IT WHEN IT IS AT MOST A 4 OF.

    YOU ARE ******* OFF ALOT OF THE PLAYER BASE LIKE THIS TO CATER TO LESS EXPERIENCED PLAYERS.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. クイックドラフトで正しくない敗北が付く

    クイックドラフトでマッチング中にキャンセルを押したらキャンセルされたにも関わらず敗北カウントが進んだ。

    6 votes

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    1 comment  ·  Events  ·  Admin →
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  12. Game client does not close on exit.

    When I close the game, it freezes and I need to shut it by force through right click - Close window. Otherwise it gets stuck forever. Happened every day since last week.

    20 votes

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  13. jump in second pack option does not color match

    Jump In offered a second pack option that violated the color rules.

    First pack I selected Equipped (mono red).

    Second pack, it offered me Mechs (mono blue) , Treasure ( red green ) , or Brokers ( GWU ).

    Curious as to see what it did for land allotment, I selected the illegal brokers option, combining my mono-red with GWU. When I checked the land assignment, red wasn't prioritized at all - 3 R 3 G 3 W 3 U. (I was expecting 6,2,2,2 ). The dual lands covered all four colors (UR + GW) as expected.

    6 votes

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    1 comment  ·  Events  ·  Admin →
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  14. Draft win not registering

    I played a premier draft game and won a match (after losing the first match), but the win did not appear to register.

    6 votes

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  15. Punish salty rope burners

    There should be some way to punish players, who just use their timeouts on purpose to get revenge for their loss on the battlefield.
    Tbh I have 2 screens and just switch to youtube, I am not easy to trigger. Still I feel this should be punisheable behaviour.
    Look at this example. You don't want to tell me, he needed 4 timeouts to ponder wether or not he should break his clue or not, do you?

    It's just poor and not sportsmanlike behaviour at all

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. MacOS laggy and processor intensive

    Sometime last week, around the end of May I believe, an update to the client has made the MacOS version very laggy and processor/resource intensive.

    Until today, it hadn't frozen on me, but animations drop multiple frames and game states are very slow to proceed. The computer fans run nonstop as soon as MTGA is loaded.

    The loading screen seems to take a longer time to complete and launch the game, but I feel like that's been an issue even before this latest update.

    My current MacOS version: 2022.16.0 (804.934468)

    Interestingly, play on my iOS device isn't affected - the…

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. arcane bombardment OP

    Arcane Bombardment is way too OP. it needs to be a legendary enchantment and needs to cost more. this single card alone can topple any deck
    either ban it or edit it

    5 votes

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  18. Cannot Add to Decks

    The "Add to Decks" button does not work in several event pages.

    14 votes

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  19. iphone 8

    IOS Game crashes, deleted app, reloaded app, logged in, downloaded additional 1016 MB, got in, played a game, closed the app, but app does not open. Using iphone 8Plus, only using 88GB of 256GB avail. The MTG Arena app on laptop working fine, so it's not an issue with my account?

    8 votes

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  20. Missing 5th mythic pack from bundle

    After opening 4 out of 5 mythic packs, the 5th pack disappeared.

    7 votes

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    1 comment  ·  Store  ·  Admin →
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