MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9189 results found
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Concede on the sideboard screen
My opponent concedes as they say it was a bad matchup, goes to sideboard and concedes the whole match there and I just get 1 step in the ladder.
7 votes -
Permanent Phantom Draft
Create a permanent 'Phantom Draft' (aka, you dont keep the cards) that runs 1000 gold per draft with same 'break even' rewards that you have now.
Reasons Why Below:
This is simply to allow players who love to draft the chance to do so at least once a day via free gold.
Drafting is one of the, if not THE, most fun format of magic. But due to it's high cost of entry, is significantly underplayed. Especially on Arena where most players are free to play players.
As it stands, your current mythic limited rankings is less "who is the…
8 votes -
Timers
These timers are ******. If I have double the amount of scute swarms than tokens and my opponent all out attacks, I shouldn't be penalized by assigning my blocks. Situation- opponent attacks with 150 tokens +a handful of creatures, I have 240 scute swarms on the field, enough to block and attack back for the win. Opponent all out attacks and my * timers run out before getting all my creatures to block. Why am I getting penalized for assigning blockers. The same with my opponent, if he had a source to double his tokens, block my swarm and…
5 votes -
Music other than the Arena sound track.
Hello, I have a simple product suggestion. Allowing music other that the Arena sound track. I am currently playing on iOS and the Arena application will not allow any music other the the games sound track. I would like to use Apple
Music while playing the game.20 votes -
Cheats
Here's why I'm making a deal with myself to stop playing the game:
When I log in on a MacBook Air, through the Epic Games Store, almost every single opponent appears to be running third party software with cheats. I see things where the counting rules go wrong, or absolute numerical impossibilities where it becomes a mathematical necessity to claim that my deck had been shuffled silently. Every time I observe a cheat, I concede as fair sport, and then see that text in the game menu has been blacked out - that part is a dead ringer for third…
7 votes -
Cant post a bug report.
I keep getting "Sorry, we couldn't submit your request." So i cant even submit my bug report.
9 votes -
Deck Tester Against Sparky
It would be really cool if we were allowed to use decks with cards we don't yet own against Sparky. It'd help give insight on how a deck could potentially work and play out. It would also encourage creativity for players, and could even inspire them to grind towards making a specific deck they may have found fun while experimenting.
10 votes -
historic brawl decks not working
I cant play Historic Brawl, it doesn't let me select a deck. My historic brawl deck cant be selected for some reason, it has the red exclamation mark appear on it, but when I hover over it, it does not list the problem (it does this with all of my incomplete decks too, my standard decks are fine). Non of the cards in my deck are illegal for historic brawl and the ones that are banned in other formats I've replaced with legal cards and the deck still does not work. I was able to play Historic Brawl when it…
12 votes -
interaction between Thalia and foretell spells is bugged
Interaction between Thalia and foretell spells is bugged - adding extreme cost and making them unplayable.
Foretell usage is you pay (2) in one turn and allowing you to cast it later for its foretell cost. In this case, doomskar (pic attached).
However once the spell is exiled, and thalia is in play, its forcing you to pay the foretold spell for its full cost +(1), instead of the foretell cost +(1)
So Doomskar goes from costing 1ww to costing 2ww if foretold, however its asking to pay 4ww
This has cost me a few games, although i do not…
5 votes -
Something is wrong with your shuffling system
- To recreate bug play on my account, I get absolutely ****** with my starting hands in draft I feel 85% of the time.
- Mac
- I always have to mulligan (~90% of time). I either draw 1/2 lands, no lands, or all lands. While my opponents mulligan ~30% of the time, meaning they get hands they are more comfortable with, way more often. Now if I stick with the 1/2 lands then I either get stuck only drawing lands or get stuck only drawing spells (~60% of time). My decks all have game suggested amount of lands/spells.
- I don't expect a…
13 votes -
Friendly brawl not working
Friendly brawl does not allow selecting brawl deck, instead only allows selection of standard decks.
106 votes -
matchmaking
i'm really sorry about that but magic sucks.
the matchmaking is something really idiot ... if you play a certain type of deck you will fight against the same fricking deck .. i mean controll stupid deck .
do something about it .. do it randomly ... because i can't believe that the people just play those ****** deck33 votes -
Did not receive Season rewards
Did not actually receive season rewards for reaching limited gold and bronze constructed. The rewards, 6 packs and 2 card styles, showed when i logged in but they were not rewarded
12 votes -
Ultra wide resolution needs to be supported in 2021
Hi,
It is about time 21:9 resolutions are supoorted, there are many players using this type of monitors and having 2 big bars on the sides is not a good option.16 votes -
Not possible to see graveyard when sideboarding in mobile
When playing on mobile (OnePlus Nord), it is impossible to see the graveyard and exile when sideboarding, as the header covers it.
21 votes -
*** - Unable to Login - Timeout and Attach Failed to Drop Other Attach - ***
Before I uninstalling MtG: Arena, I couldn't open Shop or Mastery due to "Crashing with a Unity Window (red exclamation point)". I uninstall MtG: Arena and re-installing it back. Now, I can't login with either timeout or "Failed to Drop Other Attach" error. What to do?
11 votes -
Stuck at waiting for server
Whenever I try to login using my account, the launcher will go through preparing assets then it will give me an orange spinning ring that says waiting for server.
My Husband also has MTGA so I had him see if his game works, it does. his works fine on his computer. Except if i try to login on his computer it prepares assets then gets stuck at waiting for server again.
I spent 3 days going back and forth with tech support, changing settings, uninstalling, reinstalling, using different internet connections. They checked to make sure I don't have any bans…
274 votes -
Prosperous Inner Keeper/Scurry Oak/Heliod Sun Crowned infinite combo
It break the game and won't let play
11 votes -
Didn't recieve Mythic Wildcard when purchasing Mastery pass
I purchased the mastery pass with 3400 gems, and i should have received, among other prizes, 4 mythic wildcards.
I received all of the other prices, but not the mythic wildcards.6 votes -
Unable to cast instant fortelled card in response to spell
Please see attached video:
There was nothing that should have prevented me from casting this card in response to his spell on the stack. I had priority, it was an instant, cast during my end step, and I had the mana available to cast it.
8 votes
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