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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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9165 results found

  1. 惑乱スプライト/Hypnotic Sprite (Japanese)

    惑乱スプライト/Hypnotic Sprite

    日本語版/Japanese

    ×3マナ以上（more 3mana)
    ○3マナ以下(less 3 mana)

    17 votes

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    0 comments  ·  Text Translation  ·  Admin →
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  2. Card Style Preferences

    Sometimes I like parallax styles, sometimes I like the Ikoria comic book styles, sometimes I like stained glass styles, sometimes I like regular styles. I always always hate Godzilla styles.

    Every time I craft or import a deck, I have to spend time on setting card styles for every single card. For instance, Pollywog Symbiote. I only have the baby godzilla style or the regular style. I don't have the parallax style.
    Every time I play with this card I want the regular style to show up, because I hate the **** baby godzilla style. I don't ever ever ever…

    15 votes

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    0 comments  ·  Product Suggestion  ·  Admin →
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  3. Why server status (on page statuspage) is ok, when they don't work?

    Why do you need a server status page if it doesn't reflect the real state?

    7 votes

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    0 comments  ·  Product Suggestion  ·  Admin →
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  4. Didn’t receive mythic rare from mastery pass

    Never received the mythic rare for level 52 in mastery pass

    7 votes

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    0 comments  ·  Store  ·  Admin →
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  5. Connection Lost

    I am trying to log in to Arena and it just gives me this error of Connection Lost: You have lost your connection to the server

    82 votes

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    18 comments  ·  User Interface  ·  Admin →
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  6. Scry Issue

    Scry completely locks my game out and will not let me choose top or bottom. I am forced to wait for a timeout, and after that, I can no longer play cards. It takes a full reboot of the program in order to continue play. Most times I can make it back to the game in time but I have lost ranked matches because of this as well. This occurs with any card that triggers a scry. It doesn't seem like anyone else is having this issue.

    9 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  7. Game either land floods or land screws. Fix your ******** game!!!

    Game either land flood for 5 turns or screws me for 5 turns. Fix your dumb game. FFS!!!

    20 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  8. Opponent stuck in timeout

    Opponent is not losing due to timeout.

    I am playing in the arena sealed event and during the opponent's first main phase he went into time out, but the game is stuck after his timeout expired and the game has been stuck in his main phase for 1 hour.

    183 votes

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    98 comments  ·  Gameplay  ·  Admin →
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  9. Infinite Loop

    I got stuck in an opponents infinity loop. This is ridiculous.

    21 votes

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    15 comments  ·  Gameplay  ·  Admin →
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  10. deathtouch + "deals damage equal to creature's power" is broken

    I've now played 3 games against decks using this exploit, which is not (I believe) cards as intended.

    Effects that read "deals damage equal to creature's power" like Ram Through and Devouring Tendrils should NOT read for the player's creature's deathtouch, it should just deal damage equal to the number in the box.

    deathtouch + "deals damage equal to creature's power" is broken.

    7 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  11. Cannot Log In even if my password is correct.

    I cannot login even if my password is correct, after it loads up it will return to log in screen

    6 votes

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    0 comments  ·  Product Suggestion  ·  Admin →
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  12. 2v2

    Hi!

    I would really love to get more of my friends playing with me online. I am sure that adding a 2v2 mode would be a lot of fun and a good way to get my friends playing. Right now if you wanna play with friends you play a couple of games and then you get bored. But playing with each other would be a lot more fun and I'm sure would make me pull some all-nighters :D.

    Hoping I can get some balls rolling this way :)

    Cheers!

    Edwin

    50 votes

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    15 comments  ·  Product Suggestion  ·  Admin →
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  13. Non-Standard Cards in Standard Ranked

    Dear Wizards/MTG Arena
    Please can you remove non standard cards from Standard Ranked matches. I believe if the name of the game mode is "Standard Ranked", players should be playing Standard legal decks. If I see my opponent is using one of these cards, I take a screenshot of the card and auto concede as I want to play standard games, not historic. As a result, my rank has gone down dramatically, causing me to be playing against players more likely to be running these cards, and so am stuck in a downward spiral.
    I understand new players need cards…

    11 votes

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    3 comments  ·  Events  ·  Admin →
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  14. Daily Quest not counting spells casted

    I am playing with a monogreen, and after a match it counts only some of the spells as the color of the spell requested to finish the quest.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Allow Direct Challenge URLs

    Arena should allow URLs to open the client and prefill a Direct Challenge with format options, so that players can just pick their deck and go. This would allow Discord bots and tournament organizers to provide one-click match start solutions. The URL can be a HTTP URL that goes to a page that has an Open Arena button or auto-opens Arena; some OSes, like iOS, macOS and Android, can also intercept the URL and open Arena directly

    For example, a URL could be something like this:

    http://arena.wizards.com/challenge?player1=millenomi%2395099&player2=example%2301234&format=historic&tournament=true

    Starts a Direct Challenge between millenomi#90599 and example#01234 with Historic decks and Tournament…

    6 votes

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    0 comments  ·  Product Suggestion  ·  Admin →
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  16. フレンド対戦ができない

    スタンダードのデッキ同士でフレンド対戦をしようとしたが、
    対戦を開始することができなかった。

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. bosca86 is cheating.

    in addition to Bosca86 cheating, please can i ask that you either bring back older decks or bring forward new ones as i seem to play the same life link hand every time and its getting boring. i used to average 60 %win now its prob 30% and all done to the hand delivered. same decks just who gets lucky. also i play my friend alot at this game and we get no experience or anything for the time we spend playing. this is a shame as we love the game but it doesnt benefit us to play with friends.…

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Opponent Executing Inifinite Loop Exhausts My Timer

    Playing on mobile using a Samsung Galaxy S9. During game one opponent executed an infinite loop using Cathar's Crusade and Scurry Oak. I had a wrath in hand so I waited for them to make their tokens. I tapped out all of my mana so I could pass turn without having to resolve their triggers. Opponent made about 80 tokens then passed their turn. I noticed that my timer had been running down during their turn even though I was never passed priority while they made tokens. My turn started, I drew a card and they won the match as…

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Color Challenge

    I have completed all my quest at Color Challenge, but I dont have some cards and cannot advance. ¿What should I do?

    73 votes

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    19 comments  ·  Events  ·  Admin →
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  20. matchmaking issue

    I'm on Diamond 3 and I was matched against a Mythic #27, what is wrong with this matchmaking???
    Also, his deck uses an infinite mana loop (Birgi + Prismari + Goldspan) - so OP.

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues