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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9129 results found

  1. The mulligan

    when i take a mulligan in the 80% of case i retake the same hand...it's impossible that ALWAYS I have in the first hand a card that is only in one copy in the deck...please rebuild the casual method of mulligan..

    10 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  2. Disconnect Error During Draft

    I was drafting and lost the last half of a pack due to disconnect errors.

    12 votes

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    1 comment  ·  Events  ·  Admin →
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  3. Game crashes

    Game crashes during my second draft match

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Game freezing during draft

    My game froze during my round of M21 quick draft.

    I was at 4w, 2l yesterday.
    Today I logged in, played the workshop event without any problem then I went to continue the draft event.
    Game froze and I was force to pass my turn 3.
    Turn 4 was heading the same way, so I closed the client and restarted it. After the restart, I was able to play but I could not catch on the tempo loss

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Lost connection to server twice during draft

    I lost connection to server twice during ranked draft. Lost two games because of it. All since new update.

    32 votes

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  6. Deck Validation Failed

    Happens with my 5 color Niv-Mizzet Reborn deck. I have tried creating a new version from scratch - same error. All cards are legal for the format.

    51 votes

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  7. 18 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  8. Kor Blademaster: double strike does not work (only the first strike)

    This is the 2nd time I'm encountering this bug (also the case for Favored of Iroas).

    The double strike on Kor Blademaster does not work. It only triggers first strike, not regular combat damage. I have had this happen in 6 games already in completely different scenario's.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Level 29 Mastery Bug

    Not receiving Mythic Rare card up reaching Mastery Level 29, looks like this is a bug with your game and has been happening to a lot of people. Please fix ASAP as we pay extra for the mastery pass to receive these rewards.

    8 votes

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  10. Fix the matchmaker or I'm done spending money on this game.

    I'm serious, it's so obvious that losses only occur back to back to back and the matchmaker clearly favors topdecking whoever it wants to win. It's total *****.
    Stop trying to rig it to discourage people to get their dailies. Or I'm totally done. Ask Marvel how the whole, 'bye Felicia' to your customers works out for book sales.
    *
    **** too buddy.

    17 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  11. juego partidas "No Clasificatorias" y gane o pierda la partida baja mi clasificacion

    jugue un par de partidas clasificatorias normalmente y cuando quise jugar en partidas sin clasificar....
    juego una partida "No Clasificatorias" que perdí y me bajo clasificación y luego jugué otra que gane y también bajo mi clasificación
    es un doble error primero que el juego considera que estoy jugando clasificatorio (cuando me asegure de estar jugando en no clasificatorio, ademas que los nombres de los jugadores salen si la imagen de su respectiva clasificacion) y tambien esta filtrando mal los resultado de los match

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. disconnect during draft

    During prerelease event, I disconnected as soon as the draft started and couldn't get back in until halfway through pack two making my deck unplayable. I registered using a draft token from the preorder package and was hoping to get one back

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  13. game crash in middle of the match

    Game Crash in middle of the match. Repair it. Is very annoying.

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. Game frozen

    The game has frozen mid game. Not sure what to do now

    45 votes

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  15. freeze

    just freeze ...

    33 votes

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  16. Problem with "Cling to dust"

    There is a problem with the new card- "Cling to dust" in MTG Arena. I cast the card and exiled an island from my graveyard. according to the ruling, I needed to draw a card for exiling the island, but somewhat I just didn't, this made me lose my sealed and my 2,000 gems.

    26 votes

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  17. MTG Arena crashing, colors challenge

    MTG Arena crashing if I try to play in colors challenge, I can't begin a game. I wasn't expreriencing these crashed since I reinstalled the game recently.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Kaya's Ghostform vs Glass Casket - Creature Didn't Return Upon Exile

    Kaya's Ghostform vs Glass Casket - Creature Didn't Return Upon Exile

    Murderous Rider had Kaya's Ghostform attached but when exiled by Glass Casket Murderous Rider did not go back to my battlefield.

    JackTupp is my screen name. Forget opponent. Match was approximately 8:30 PM EST.

    26 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  19. counters not working on creatures.

    it happened twice already to me and cost me both matches. my essence scatter countering broodmother. it will asked are you sure? when you click yes the spell will still resolve. same with another spell i countered it ask me if im sure i want to counter then the spell resolve. it also happened with my frilled mystic. please address this bug it cost me more matches today. should,ve been mythic now if those spells didn't bug.

    10 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  20. Deck Validation Fails. Any Deck I try. After I updating.

    Deck Validation Fails. Any Deck I try. After I updating.

    40 votes

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