MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10094 results found
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Unbalanced Matchmaking Creating Poor Gamin Experience
The matchmaking in this game has changed dramatically only after about a week of playing. I am still only Silver in Limited and have no Rank in Constructed, yet all I am facing in the General Play queue is deck after deck of full-Mythic-set meta decks. I just recently lost 8 matches in a row, switching between multiple decks.
This is not fun.
I do not have a stable collection yet, and my decks are mostly just piles of cards I found interesting. I don't have the ability to compete with these decks, so why am I facing them all…
10 votes -
Xp and challenges for mastery pass not showing up?
When I am on the main screen of MTG Arena I can't see any of my XP progress for the mastery pass. I also can't see my daily events/challenges that give me coins and XP. Is there a limit to XP I can gain in a day or is this a bug?
14 votes -
historic brawl decks not working
I cant play Historic Brawl, it doesn't let me select a deck. My historic brawl deck cant be selected for some reason, it has the red exclamation mark appear on it, but when I hover over it, it does not list the problem (it does this with all of my incomplete decks too, my standard decks are fine). Non of the cards in my deck are illegal for historic brawl and the ones that are banned in other formats I've replaced with legal cards and the deck still does not work. I was able to play Historic Brawl when it…
5 votes -
Roping after update
Just forced to restart Arena due to a maintenance update and now I'm stuck in a game because of the ROPERS. I'm on Win 10 PC and now, a Roper named "cloud" is roping with no recourse due to the fact that he has had 4 timeouts for 10 minutes now. Please fix this. Now because of his poor sportsmanship, it looks like I'm going to have to concede the match or forever be playing this match to no end. What happened?? It worked 30 mintues ago. PLEASE LOOK INTO THIS.
5 votes -
Decks disappeared, can't import or build new decks
After the update and hot fixes yesterday, all of my decks disappeared. I can't use the big + button to create a new deck, and I can't import a deck either. Clicking on any button on the Decks screen does nothing except Collection, which does show up properly.
Also if I try to "Add to decks" for a draft deck, that doesn't do it either, the deck doesn't show up in Decks. My wife's and son's accounts signing into the same client on the same computer do not have the same problem.
Please help! I can't play any constructed or…
40 votes -
Kill the Mill
I find mill decks to be an abomination of the game. The entire strategy around them is based on avoiding to actually battle other players and instead force their game to end because they run out of cards. It's a very anti-magic style of play which I want nothing to do with. As a result, the massive resurgence of this format has made the game unbearable for me to play. For over 20 years I've always appreciated the strategy component of magic that allowed me to go head to head against other players in a chess match like a battle…
39 votes -
Ranger Class bug
I played traditinonal Standard Event.
Ranger Class grew up LEVEL 3, but As long as I view Library, I could't see librery top and play library top creature. (sorry, Library top is Lair of the Hydra in the picture. and Japanese.)
I played on windows5 votes -
I keep losing rank in unranked play. Whenever i win or lose
After the last update I keep losing rank in unranked play. Whenever i win or lose
48 votes -
Authentication Failed for "User name" bug
When trying to open the game in my PC, I keep getting an error message saying that "Authentication failed for 'username'" instead of logging in to the game.
Regardeless of what I've tried (reinstalling, updating, updating through Epic Games), I can't solve this issue.
I've seen A LOT OF USERS have been affected by this issue, but still there is no answer or workaround.5 votes -
Full control issues
Playing on android. I was trying to cast mystic reflection on Hoplite. I press and hold the appropriate button to enter full control (player avatar button), I see that full control is active so I play Hoplite but the spell just resolves rather than holding priority to cast the mystic reflection. I had more than enough Mana to cast so that wasn't the issue. This happened 2 games in a row, both games I could have won if the game was working as intended. Worked fine before when using the same card on phylath, and now I can't get it…
12 votes -
Valkmira bug
Valkmira vs Battle of Remembrance: same thing as Revenge of Ravens, suppose to 1 damage from opponent source and did not. if could join screenshot it would be great.
5 votes -
Cannot tap land for mana
I couldn't tap a forest for adding mana, it was like it doesn't exist in the game
13 votes -
Bot AI in Draft is rigged
Hi MTG Arena,
I have read online and watched many a video when i became suspicious of your Draft Bot-AI, i recently won 3 games in a row in a draft and wondered if the rumours were true and i would get my face smashed in for the next game. Lo behold, i was mana flooded for like 6-8 turns and lost as a result. Ok, well, looks dodgy. 5th game, the Bot AI decided to just play a Ruin Crab turn 1, second Ruin Crab turn 2, and mill me for the next 4 turns till i was milled,…
19 votes -
Game crashed during premier draft
MTGA crashed during drafting. After that I couldn't restart the game immediately to rejoin a draft (An error occurred... screen appeared). I request full reimbursement for the draft.
12 votes -
unable to cast instant spell
Unable to cast spell during combat - had mana available and the opponent did not have any way of stopping or preventing the spell.
This cost me my tournament.46 votes -
'unusued' mastery pass orbs should just be randomly given to you
'unusued' mastery pass orbs should just be randomly given to you
I obtained the mastery pass and had finished it a week ago and was just getting infinite cards as a reward for a week. I forgot to place the orbs - i had all of them. I won't get credit for them now that the mastery pass has expired(I thought it expired next week, not now).
If at the end of a mastery pass you haven't placed them they should just be given randomly to you.
also, can you just make it so placing them is instant instead of…
6 votes -
Daily Quest Progression Frozen
I'm completely full on Daily Quests, and although I've been performing the actions required to complete them, they are not progressing, so I am unable to complete any of them and earn their gold rewards.
Not sure how big a deal this is, or how prevalent it is across the service, just something I noticed and thought I'd bring up. It would be unfortunate if I were no longer able to progress.
576 votes -
Combat priority auto pass
It did not give me priority to cast embercleave in combat, costing me the game
13 votes -
Lands not tapping for mana
Asset errors abound. The tap lands were entering untapped, then in the future they wouldn’t tap for mana at all. The game was lagging and skipping around.
Attached is a photo where the game is asking me to pay one more mana but it will not allow me to tap my temple.
62 votes -
Saga glitch
Enchantment Sagas keep glitching on me. There has been a lot of games where sagas either work on step one then not on the rest, the first 2 steps happen simultaneously, or none of the steps work at all and the saga card just enters the battlefield. It can happen when playing the saga from hand or replaying from a Yorion. This happens on both Mac and PC. It has unfairly won me some games but, for the most part, has lost me more than i've won.
10 votes
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