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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10077 results found

  1. 47 votes

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    6 comments  ·  Events  ·  Admin →
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  2. CARDS DISAPPEARED

    Hi, after many months i'm back on this game and i've noticed that a lot of my old cards have been disappered! Anyone can tell me how its happened? Especially cards from my old control decks but in general i ve lost a lot of cards!!!

    15 votes

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  3. Double strike broken

    I blocked a double strike creature with a deathtouch creature. Toughness survived first strike, then did not kill the double strike creature when normal damage was applied. Will not purchase until resolved.

    22 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  4. Game keeps freezing and closing

    The game keeps freezing and randomly closing when I play against other people and also while I'm building decks. It is incredibly frustrating to deal with multiple times within an hour of playing. This issue has been going on for a while now and needs to be dealt with IMMEDIATELY!

    31 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  5. CANT CAST INSTANTS

    CANT CAST INSTANTS

    I HAVE MANA TO CAST MYSTICAL DISPUTE AND CANT CAST, ONLY OPTION IS TO ALLOW MY OPPONENT TO RESOLVE ASHIOK

    NEXT GAME AGAINST DIFFERENT OPPONENT, I HAVE MANA TO CAST NEGATE IN RESPONSE TO OPPONENTS ABSORB, ONLY OPTION IS TO ALLOW OPPONENTS SPELL TO RESOLVE

    BOTH CASES I HAD PRIORITY TO RESPOND, TRIED TO CAST INSTANT SPELLS WITH ENOUGH MANA AGAINST NON-CREATURE SPELLS, SHUT DOWN AND UNABLE TO CAST.

    ALL OTHER SPELLS I CAN CAST BY MOUSE CLICK AND DRAG TO PLAYING FIELD AND RELEASING, INSTANT COUNTER SPELLS WOULD NOT ALLOW IT

    42 votes

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    13 comments  ·  Gameplay  ·  Admin →
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  6. First Strike Bug

    First Strike does not work. What are you guys doing?

    11 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  7. I need to be able to install all my software to my D: drive

    Please make MTG Arena able to install to my D: drive. My C: drive is an SSD that is not large enough to hold my programs. My D: drive is plenty big. Most software that I install allows the user to install to a drive of their choice. Why doesn't yours?

    56 votes

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  8. Card stuck to mouse pointer during Draft

    So... i paid to play a draft, and i missed one card pick because a card got stuck on my mouse pointer, very frustrating

    42 votes

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  9. Ability to downgrade wildcards

    Thinking it would be very useful to have the ability to downgrade or exchange certain wildcards for more common wildcards. For instance, a Mythic or Rare wildcard could be exchanged for 2 uncommon wildcards, or 4 common wildcards, or an uncommon could be exchanged for 2 common wildcards.

    5 votes

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  10. Turn skipping

    Another day, another bug to report....

    During the Workshop Power & Glory, my turns were getting skipped. I'd draw, play on 1st main phase then it was opponent's turn. I was not able to attack or play any cards in 2nd main phase. My opponent did not have any abilities causing me to lose half my turn.

    31 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. No text on menu buttons

    There's again, no text on my menu buttons. Sometimes there's no text in the deck editor menu, so if I wasn't done with a deck but wanted to go play a game, I had to remember and guess which button saves the deck and which one just deletes it.

    14 votes

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  12. ranked BO3 bugged

    posted this (alot) few weeks back but no response,
    still no rank gain in BO3 only BO1 sometimes even loose rank when i win please fix cause i'm missing out on wildcard rewards because of this..

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. mouse highlight

    Opponent mouse highlighting too frantic
    Right now, I'm finding that opponents are using mouse highlighting to tilt their opponents. They're whipping their mouse around to make highlighting on my screen distracting. I don't know if there's much you can do about it, but it's really distracting from my enjoyment of the game!
    Thanks!

    6 votes

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  14. Packs not visible during draft

    During Zendikar Rising traditional draft, the pack contents were not visible for approximately 30% of packs. After returning to the home screen, and then resuming the draft, the cards would appear about 10% of the time.

    16 votes

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  15. mana

    Three weeks and going with mana screws...too much or not enough....there is no way to fix it on my end...it must be an agro problem or a deliberate attempt by wizards to increase sales....the probabilities of mana screws do not coincide with the percentage of actual mana screws going on....which means that the algo has been artificially tampered with...need phone number to get my money back or fix the efing problem...or i report you as it is illegal to tamper with video games to increase sales in the united states....thank you if this is not the case; but an actual…

    18 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Ban Fires of Invention in Brawl

    The card is insanely broken. Free Commanders every turn, and how convenient that you can now use your freed-up lands to pay commander tax? If you can't get it off the battlefield, you just lose every time. It's unfun, oppressive, and uninteractive Magic.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Spontaneous Loss

    So far, I have experienced two events of spontaneous loss. Both occurred on my turn, I did not concede the match or mistakenly do so, and my opponents had no active effects in play that would cause me to lose in such a way. Long and short of it, I suddenly lost for no logical reason. My internet connection is solid, so it's not that. Included the log of the most recent Spontaneous Loss. Very frustrating when you're playing ranked.

    WotC, get this on lock. TIME NOW.

    50 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  18. Ranked Format for Brawl

    It would fun if you created a ranking system for standard brawl.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Server Disconnect

    Whenever I try to log in it says I'm disconnected from the server, and when I try to reconnect it won't let me. Do I need to update the game or something?

    17 votes

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  20. Missing Mythic Card Reward

    Upon reaching level 28 on my Theros mastery pass, I did not received the listed mythic rare card reward. I did receive the daily card reward that was awarded as a result ot the same game, but no mythic card. I checked my collection and there no new mythic cards added.

    70 votes

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