Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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![](https://secure.gravatar.com/avatar/7ea30cd248324269eb98935d568a2116?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
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VeggieWagon#65988 commented
Constant disconnects. Extremely frustrating since I'm losing limited games and essentially having money stolen by this bug. Consistently disconnects every few games, don't even always give "Network Error," sometimes the timer just stops. Not a problem with my hardware or wi-fi.
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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Rabby#39666 commented
this happens to me too game crash and restart my pc and im unable to returngame fast is horrible
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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HcaneAndrew#69232 commented
This is such a common occurrence, I've started recording my disconnects.
Here's my latest video: https://www.youtube.com/watch?v=XKVPCQDv5P0
And attached is a file code where the very turn I disconnected, I went from a very clear win-state on my next turn, to a game losing state once I'd re-logged into Arena.
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Mikelen#29625 commented
Game crashed while playing ranked and every time I tried to reconnect it crashed again.
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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Poszi#05268 commented
Game crashes almost every dual now. Crashed 4 times today in 5 draft games. It is almost unplayable the way it is now :(
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dussilveira#05938 commented
MTG Crashing Log Files
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OceanDrinker#03014 commented
Hello there, I've the same issue, my game has crashed constantly, probably 15 times in te same hour, it's a madness.
I can't play, it's very difficult restore the game quickly after a crash.
Please fix it, I can't reproduce the real reason of those crashes.
I think, it happens after the new production update/release
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Hi,
Please submit at: mtgarena-support.wizards.com/hc/en-us/reque.. and select ‘Report a Problem in your Event’.
We'll be happy to help!
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armlx#67205 commented
Accidentally clicked the exit button when going for Settings -> Concede. Couldn't reconnect for approximately how long the match in progress would be active, getting the prompt to either Exit Game, Reconnect, or Log Out on reopening Arena. I was able to reconnect after about 1-2 minutes
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SnakeR#18083 commented
crashing continuously once the game starts
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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LeBerSerKe#32054 commented
mtga crash after game is finished. Happens several times. Lost several drafts and classic standard cues.
Is it possible to get the gems / gold rewarded? -
Mikelen#29625 commented
Hello!
Game kept on crashing every single time a match started. This is not the first time it happens. -
Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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MColon89#40370 commented
continuously crashing...
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Greifenherz#71992 commented
there was a short cannot fonnect message - after a reconnect, the opposing player did nothing, the hourglass being endlessly there - i won't give up - otherwise I#d lose a game
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DarkNinety#63340 commented
Game freeze many times this week when i was almost win. I would like to know how to fix this. I'm trying get golg for mastery pass but with this problem don't let me get.