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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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5669 results found

  1. The game disconnect, and return to the menu.

    Lately (2 weeks or so) sometimes the game disconnect in the middle of a round and returns to the title. I restart the app and its the same, i assume its a bug

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Venerated Rotpriest does not trigger properly from spells copied by Taigam, Master Opportunist

    Steps to reproduce:
    1. Control both [[Venerated Rotpriest]] and [[Taigam, Master Opportunist]]
    2. Cast any spell (e.g. [[Defend the Rider]]’s protection mode) targeting Rotpriest as your second spell in a turn.
    3. Taigam and Rotpriest trigger off the initial cast: the opponent gets a poison counter, and the original spell is copied, exiled, and suspended as expected.
    4. THE ISSUE: At this point, the Rotpriest becomes the target of the copied spell, but does not trigger when it should! According to several magic judges I asked, this is no different than [[Leyline of Resonance]] spell copies being able to re-trigger…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. daily mission didn't give any gold

    i completed a 750 gold daily mission but didn't received the gold

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Stack Issues IOS

    In every match, items get stuck on the stack and freeze up the game for a moment before unfreezing, but large images get stuck in the stack still blocking the viewing field on IOS

    4 votes

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  5. Playing cards

    There is a bad glitch that has affected my last two games. I have the latest version on Android. Whenever I play a new card it is suspended at the side, and does not get placed on the game board. This happens to my opponent lso, but new cards hover in the graveyard area. I have screenshots to show this.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. cascade brawl

    During the cascade brawl event, whenever I cast my very first spell of the game, there's a bug that doesn't allow me to cast whatever spell I cascaded into. As seen in the screenshot, it asks if I like to cast whatever is on the stack without paying its mana cost but doesn't actually show me what the revealed card is, and only gives me an option to resolve the original spell, despite having targets to cascade into in my deck, and thus whatever card is revealed is shuffled back into my deck. This has gone on for several games…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. incorrect rules interactions

    During a quick draft match on Arena I crewed a Midnight Mangler and then equipped The Aetherspark to it. Since the vehicle is an artifact creature during other players' turns, I had assumed there would be no point at which it would stop being a creature until my next turn, but the equipment still fell off at end of turn.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Ashaya, Soul of the Wild and Mythweaver Poq infinite loop

    If Ashaya is in play and Mythweaver Poq is played, an infinite loop begins with no way to stop it.

    46 votes

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    19 comments  ·  Gameplay  ·  Admin →
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  9. Auto Tapper prioritizes Channel over treasure tokens at 1 life

    When multiple treasure tokens are on the battlefield and the player is at one life, Auto Tapper will choose to put the player at zero life rather than spend mana from treasures to pay colorless mana costs.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Ghalta crash

    Playing on mobile. Newer phone so it shouldn't be hardware issues. Opponent plays ghalta, primal hunger and the animation bugs out causing an audio loop then crash. The match after reopening arena is unjoinable as it crashes immediately upon trying to enter. Only solution for rejoining is to wait for the match to time out so I can go to the main menu again. This was the second time this has happened to me.

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. YOUR SHUFFLER IS TRASH!!!

    I play a top 500 ranked mythic account and these are my 2 opening hands game 2!!! This isn't acceptable!! Do you favor these account or something??!! I'm sure they drew perfection!! FIX THIS! A deck with 23 lands should never draw less than 2 lands per hand. none the less 1 and then none in a row. That's extremely improbable. At least let us choose how to shuffle.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. YOUR SHUFFLE IS TRASH

    I play a top 500 mythic account and draw this second game for my first 2 hands. I had to mulligan to five!!! This should not happen!! Do you favor these players??? This isn't acceptable. I'm sure they had perfect hands both games.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Can't bring cards in from sideboard

    I was unable to add cards from my sideboard. I could remove cards from my maindeck but it wouldn't let me add any cards in from my sideboard

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. Venerated Rotpriest Not Triggering on Bottomless Pool Targeting My Creature

    I had 2 Venerated Rotpriests and 2 pestilent syphoners on the field, opponent casts Bottomless Pool targeting my syphoner to bounce it back to my hand. With 2 Rotpriests, this should’ve triggered 2 poison counters (1 per Rotpriest) as a spell targeting my creature, but no triggers fired. The opponent would have lost the game immediately afterwards but didn't.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Screaming Nemesis vs Phyrexian Obliterator interaction bug

    I had a game where I was blocking a Phyrexian Obliterator with my Screaming Nemesis and it did not deal the full 5 damage back to the opponent, but instead only did 3 damage to him. It should have been 5 damage to the opponent with Phyrexian Obliterator being a 5/5 . My opponent was at 5 life and this cost me the game. On top of that, I sacrificed 3 lands out of my 5 (which is suppose to happen) and in my next turn I drew a land, placed it for turn, and it glitched out and kept…

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. it doesn't create tokens

    It doesn't create tokens.

    with certain card compositions (see log) the game does not generate tokens.

    the block at 256 tokens makes sense to avoid blocking the game but if the calculation exceeds it it does not generate any tokens.

    if the field is empty it should generate up to the maximum number even if it greatly exceeds the number 256.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. 10 second 1st mulligan time-out

    Have a 10 second time-out during the mulligan phase. It would speed-up play and be more congruent with IRL practices.

    I've never witnessed anyone take remotely close to 10 seconds to decide on the initial mulligan decision.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Mana ***** and now the implementation of A.I.

    This game, MTG Arena sucks! Not fun. Clearly algorithmic cheating to all players for monetary gain

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Heist

    Please make an adjustment to the heist mechanic or to the heist cards. The cards are not fun to play against, and they have been making for a miserable experience in alchemy.

    From a gameplay enjoyment perspective, it is not fun having your opponent consistently take the best cards out of your deck. It greatly reduces deckbuilding choices and creates imbalanced gameplay patterns.

    From a mechanic standpoint:

    1. Heist nonrandomly removes the strongest cards from your deck. This is problematic because it makes your own draws significantly weaker. Normally, that would have an opportunity cost for the player removing those cards…

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. unable to cast instants leading to game losses

    Unable to cast instant cards at several moments during games. This has now happened multiple times and has led to several losses.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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