MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6185 results found
-
Unable to play after reconnection
- Lose connection and reconnect after 10 sec in a ranked game
- Click 'Reconnect' button
- Notice Timer stops on your opponent and you are unable to continue
- Version 2023.27.10.4623.1013452 PC Windows
7 votes -
Not allowing instant speed
During gameplay, I was unable to cast tailswipe at instant speed during my turn or opponents. I had mana available and no other cards were preventing instant speed spells.
23 votes -
Mono red cheaters
Game is definitely rigged. Mono red players are definitely sucking off developers for perks.
11 votes -
Keep alchemy cards the **** in alchemy
the audacity of putting broken alchemy cards that conjure extra cards into your deck/hand/graveyard out of thin ******* air is a spit in the ******* face.
25 votes -
surveil
attempting to play any card that discards chosen card from opponents hands or retrieves cards from graveyard prompts a surveil since im not surveiling the game freezes. this has happened 4 times in 4 games. time out and lost each time
14 votes -
Bug: Basic Waste
Wastes is a basic land card. On destroy search for a basic land card, this triggers wrongly but also inconsistently. I have no screenshots (I can probably get new ones). Boseju doesn't allow me to select a waste but cleansing wildfire does. I recall that field of ruin does not either (but I could be wrong on this). Somehow destroy land and opponent puts a new basic land into play isn't triggering properly for some destroy land cards.
11 votes -
Crashing on entering match
I just experienced a bug, which caused the game to crash and quit, right upon entering a limited match.
I am on a Mac, running MacOS Catalina. It was a Phyrexia Premier Draft.It seemed like the game had matched me with an opponent, and right as the match was about to load, the game crashed and quit.
This happened twice in a row, IE I reopened the game and it immediately went to a matchmaking/loading screen, and then just as the match was about to start it crashed and exited again.
I did not reopen the game again, and…10 votes -
Arena Crashing
Since the last update arena is crashing constantly when trying to start a new round of BO1
28 votes -
Arena rng isnt random
The draws are obviously manipulated, idk what your going for but it's not natural, I've been tweaking the land bases and all I can say is after two decades of playing paper and six months of arena there is something off and it feels suspect, I hope it's just me but I wouldn't be surprised if it was by design the way these games shake out. So my suggestion is stop it I guess, I'm not having fun and im frustrated more than not, my trust in your company is wavering well beyond this issue and I really doubt I'm…
17 votes -
Just scrap poison already or give us an option to opt out of the mechanic
Poison is a broken, unbalanced mechanic. That's not an opinion. In context it's like shock, two damage, except it can't be prevented or healed. So if you were playing a lifegain deck, sorry, we're not using that mechanic. And these days it's strapped onto anything. Counterspell, get poisoned, sacrifice a creature and get poisoned. And don't get me started on the design oversight that is the venerated rotpriest. There's no way to prevent it or block it, except for one creature, and she doesn't neuter the strategy like she used to. Poison counters were always a bad idea, but you…
7 votes -
shuffle
Why do the pole sitting developers suck at their job so much? Is it intentional? For greed? Are they mentally challenged? Should they go back to school? Legit curious. Are they on the pole and just too weak-willed to do anything about it? Like being bullied in grade school. Are they fake and just like pretending to be derpalerp? Do their bosses know they cant code? Can they be replaced? Do they suck that good that it doesn't matter how bad they suck? Do they let their children do the coding? Do they outsource it to India? Have you looked…
21 votes -
BM AFK
There is a problem with players just going AFK if the game is clearly not going in their favor, which means the other player may have to wait out possibly 3 timeouts. Can you possible incorporate an account timeout for players that end a game in this way?
11 votes -
timer issue
Timer Issue when not in control.
I had a card that when milled into the graveyard puts graveyard back into deck. So this little mill combo didn't bother me. However My timer kept going down when I had no control of the board to warrant any action. It went down Twice and I couldn't chose or do anything auto passing should be an option for auto resolve as well.Device: PC
Experiencing: Timer not in control depleting and automatic win condition if other player exploits.
Expected results: Timer only goes down during players ability for action
No current work around…12 votes -
instant not castable
one white, one other mana open, it's an instant, but couldn't cast it
See Log.
33 votes -
Unable to play Instants on my opponents turn
I'm unable to cast instants or flashed spells during my opponents turns.
22 votes -
unable to play instant
Hello
Playing a quick draft game the computer didn't let me the opportunity to play an instant and a enchant with flash too in the attack phase. result 2 games lost. First time I have seen this. Please resolve asap.thank you
14 votes -
Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game-
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4,654 votes -
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sudden game freeze/crashy
every once in a while the game will freeze and either eventually force close or i close
20 votes -
Rigged
I see your game is still rigged. I guess you really that afraid of fair competition
22 votes -
Abilities & Acitvated Abilities Not Working
2 recent cards I use don't work.
I'm not given the option to and can't pay to activate the abilities.
The other one is that abilities do not activate when they are supposed to and have lost matches due to this.
I thought at 1st it would show up afterwards but that didn't happen.
14 votes
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