MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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895 results found
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Multiple Issues due to update?
A few hours ago I was still active in the Final Fantasy Draft, going 3-2 with 1 life remaining. The remaining time for the event was about 5 hours. Right now, this shouldn't have been elapsed, but the event isn't active anymore and I also didn't get my packs nor gems.
When this started, Arena had serious difficulties with matchmaking. Both pc (Steam) and phone (iOS) had no connection issues, but I was "waiting for opponent" forever and if the match pretended to load, it didn't proceed to any gameplay.
Please, Arena team, fix this and look back into your…
1 vote -
Draft cancelled during down time
I was in a draft during the recent issues, a quick draft. Couldn't connect to play partner so I closed the client, reloaded and now it shows no record of me having been in the middle of draft.
1 vote -
Bug during draft cant see cards
Drafting Avatar TLA (premier draft) , got into pack2p1 and all of the sudden I dont see the cards anymore.
See a photo i took from my iphone while this happen attached.Thanks for the understanding and lmk if any more info is needed
1 vote -
Cant see booster cards during Pack2pick1 onwards
During a MTG premier draft Avatar TLA all of the sudden during Pack2P1 I couldnt see the carda anymore, see attached image.
Thanks for the understanding and let me know if I can help with any other question
Best regards
Gonzalo1 vote -
1 vote
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stop forcing alchemy
Stop forcing alchemy into everything. We don't want to be forced to play Alchemy every time there's a midweek Magic event. It's pathetic and worthless and it sucks. Stop printing 5 color goodstuff commander and stop foricng ******** alchemy into every single format you fat idiots push out. It's pathetic and the alchemy ******** is so pushed and forced. And you guys ruin the game with this.
2 votes -
Yargle Day Achievements do not work post patch
A Frog of Culture and Death by Vanilla are still not working today.
I built a deck containing the minimum number of Dominaria cards and even made sure to use the original Dominaria printings just in case and it did not log.
For death by Vanilla I played a single Savannah Lion and then only counterspells and removal. My opponent conceded around turn 6.3 votes -
Issue with Achievement Rewards
When playing the Yargle event, I noticed my achievements haven't been awarded based on my gameplay.
3 votes -
Premier Draft for EoE and other events not showing. Was unable to open EoE Packs.
Signed up for a Premier EoE draft, and was in the middle of drafting when Arena bugged. Logged back in and no recent events were showing (EoE, Quick Draft Tarkir, etc.) Was also unable to open EoE Packs, Arena stated that rewards could not be received at this time.
4 votes -
Network error
Network error during EOE draft multiple times.
Being kicked out of the draft before the draft is completed.4 votes -
Updtate bug : draft ff
I was drafting ff then suddenly the system crashed and after a few minutes I realized that it was due to eoe upgrade, but i lost my coins and cant even draft and play. I want my coins back
3 votes -
Quick draft bug
I played a quick draft event and got 3 wins and 3 losses. However the quest : Complete three quick draft matches has not been updated and I cannot redeem it. It is stuck at 0/3 win and I can't go on with the other quest.
4 votes -
quick draft dissapeared
My quick draft dissapeared, i was starting a game, then my game crashed, after that i had an update, after finishing the update my quick draft dissapeared
2 votes -
No Fleem cosmetic
I am writing regarding a missing cosmetic item (“Fleem”) on my MTG Arena account.
I preordered the Mastery Package well before the preorder deadline and opened 10 packs. However, after logging into MTG Arena, the Fleem cosmetic was not added to my account and does not appear in my collection or cosmetics inventory.
I have already checked my Inbox, Collection (including “Not Collected” filters), restarted the client, and logged out/in, but the item is still missing.
Could you please verify my account entitlement for the Mastery Package preorder and grant the Fleem cosmetic if it was not correctly applied?
Thank…
1 vote -
I have a question
Can window films really help with both UV protection and aesthetics at home?
1 vote -
Festival XP
Festival XP didn't increase mastery pass at all after unlock 1000 XP from completing 5 of the achievements
1 vote -
this is why your employees should die
This is why people hate your ******* game you cheap greedy cocksuckers. You ban ******* strip mine in historic but allow it in the ranked format? You guys are cheap greedy cocksuckers and I hope every single one of your employees dies of cancer. You can't even curate the format because you need to sell cards like mana drain. Your employees should all be sentenced to death. You guys cheat and this game cheats. I look forward to you all hanging yourselves.
YOu guys can't even curate your own format. I hope every single one of you **** suckers dies…1 vote -
Cube draft frozen on entry, client now won't load
When I entered cube draft, the list of participants showed up and all clicked ready. The timer counted down to zero, and then the screen just froze. I waited at least 5 minutes. I restarted the client and it immediately entered the black "Waiting for the server..." screen with loading circle and did not proceed to load anything. I restarted my PC, and the exact same thing happened. I can't even get into the home screen at this point.
6 votes -
Rule of Five Bug
I drafted five copies of Shock but did not get the Rule of Five achievement.
Four of them had the set code OM1, and one of them had the set code OMB, but that should still have totaled to five.
1 vote -
Alchemy card cosmetic as reward in non-alchemy event
I have received Alchemy card cosmetic as reward in a non-alchemy event (Midweek Magic Foundations Draft) and also have seen other people complaining about it. I do not wish to have anything to do with Alchemy and would like to receive rewards appropriate to the type of event I have decided to play.
3 votes
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