MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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895 results found
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Picking two cards with the same name in Pick-Two Draft event returns a "network error" and fails to pick the cards
Picking two cards with the same name in Pick 2 Draft event returns a "network error" and fails to pick the cards, even kicking the player from the draft.
3 votes -
fleem
I still haven't received Fleem, even though I opened more than 10 packs from the newest set during the event period.
2 votes -
BUG: Second Long Disconnect in Loading Screen gave 2 losses
My phone screen (Android) darkened because of the long loading time into the round. I got disconnected by that resulting in the game counting it as a game loss for the Event. When i loaded back into the game I was back in my match. I lost that match and the game mistook that for my second game loss when it should have been the first. Two game losses for one match is very frustrating please fix this.
1 vote -
Land ***** is a pain, fix or give back gems if we can prove we got mana screwed!
There should be an option to submit that you lost because you drew 8 lands in a row in a game that is supposedly a great random shuffler...all lies! You need to fix this, this isn't fun and it is a waste of gems. Give back the gems!
2 votes -
the card "Mistrise Village" is bugged
I lost a match during an event because the card "Mistrise Village" is bugged, and this is a very serious issue since it is part of one of the most commonly used decks in the current metagame. The ability of this land should make the next spell cast by the player who activates that ability uncounterable. However, at the moment, the player controlling the land can cast a spell, pass priority to their opponent (who can respond with a counterspell), and then activate the ability of Mistrise Village, making the spell that is already on the stack uncounterable.
In this…
5 votes -
Quest "Play 3 Quick draft" not working with quick draft from FF
Played 10+ game of quick draft for the quest "play 3 quick draft" with 1000 gold to win and unlocking next quests, doesn't work at all (no progress no matter how many game played , won or not)
I'd love to be able to win rewards to unlock cards to play other formats without paying but with bugs like that it's so annoying, it's just wasting my time...
5 votes -
Claim shows Home - can't collect event rewards
Unfortunately, I can't collect the prize because the home button is stuck in the bottom right corner.
2 votes -
Depressurize failed to resolve
Depressurize did not turn the creatures toughness to -o … and did not kill the creature. That it was suppossed to.
2 votes -
Quantum Riddler bug
I played the Quantum Riddler with no cards in hand but only drew 1 card.
3 votes -
ストアにウインターセールが無い
12月16日を過ぎても、ストアにウィンターセールが有りません。
SNSでは、アイスエイジのスリーブを入手したという投稿があるので、私のアカウントだけのバグかもしれません。
確認をお願いします。1 vote -
1 vote
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Unable To Edit Deck In All-Access Brawl Metagame challenge
I entered and paid gold to access the new all-access brawl metagame; however, mid deck building process I had the misfortune of needing to get off my phone to do something else. When I returned to complete finishing my deck, there was no option for me to continue editing my deck, meaning that I am now stuck with a deck that can not play, and to add insult to injury, am now at a loss of 10k gold. I am able to hit “play” and load up into a queue; however, I am get stuck onto a screen that says…
1 vote -
Volos not copying shape shifters
The interaction between volos, Guide to Monsters copying shapeshifters that don't stay shapeshifters on the board as in Phyrexian Metamorph is not working.
It feels like the game is still seeing the shapeshifters to have the shapshifter creature type even after they have changed their creature type to the copied creature.
1 vote -
Arena direct ghosted
I won an arena direct over 2 months ago and have had 0 contact from Wotc. I have cut 3 supports requests all ghosted/no reply. This is obviously a bug in their processes.
2 votes -
404 page when clicking the Arena weekly announcement link
When clicking the "more info" link to see the Arena weekly announcements from the inbox message, it always take you to a 404 page. For example, this week's link is:
Which does not curently work. Not sure if the link is sent before the actual web page is created and uploaded
1 vote -
Sparky's Challenge
Sparky's Challenge disappeared, I saw that I'm not the only one who reported it, I hope there's some way to fix it. I couldn't complete it
4 votes -
Couldn’t Play Pilfer
I had enough mana but couldn’t play Pilfer at all in the match.
1 vote -
BRING BACK FINAL FANTASY AVATARS
THE DECEMBER 5TH DROP IS COMING SOON! I NEED THAT SEPHIROTH AVATAR GIVE US ONE LAST GO!
I MISSED OUT MAN DON'T FOMO ME!2 votes -
The game dosen't work
The game froze mid draft, while waiting for a pack to be passed, then proceded to inform me that my connection to the server has been lost. I checked my connection and was fine, then tried to switch to a mobile rooter but got the same answer. Now the game wont let me in saying it can connect to the servers.
1 vote -
win registered as loss
In a premier draft of WOE my opponent conceded but Arena registered it as my third loss of the draft
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スクリーンショット 2023-09-09 114601.png 32 KB -
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Screenshot 2023-08-06 120242.png 85 KB -
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274 votes -
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