MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28339 results found
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Game play mechanics falure
Settle the wild isn't putting lands into play
1 vote -
Freezing
The game keeps freezing in the middle of matches and occasionally while in the deck builder. Usually it happens either while the match is loading or after either me or the opponent plays a card. The game will just freeze completely, it doesnt really impede gameplay but you have to close the game and wait for it to load back in. After it loads back in your avatar is defaulted to Ajani and you cant do any emotes the rest of the match because the emote bar becomes completely black. You can still play normally but to your opponent you…
7 votes -
Product suggestion: Please keep alchemy out of historic.
This is a betrayal of trust. It sounds dramatic, but its not. We are players of a collecting game and get cards by varied mixtures of time and money to obtain the parts to play a game. If a player is spending time and money on your game they should feel trust that the literal format will not be removed.
regardless of how you frame it, Alchemy Historic and Historic are not the same format and as more sets come out that divide between the two will grow ever wider.
You can talk of compensation for cards that are changed,…23 votes -
sleeper agent card syle reward for emblem earn as reward in midweek magic event
I received a card style for a sleeper agent emblem during midweek magic that appeared to part of a special event. I cannot locate this card by searching my card styles and it appears to be an error of some kind. Others have posted about this on reddit so I know I am not the only individual who has been awarded a card style for an event emblem that cannot be used.
2 votes -
Freezing for the fourth time! Totally unplayable. Losing rank because of four undeserved losses already.
Game cannot keep up with actions. It seems to freeze after certain options chosen. It kind of slows down and takes a minute then eventually freezes all together.
2 votes -
Consider bug in historic ranked.
I encounter this problem here and there when using the card Consider with Velomachus Lorehold. I believe the problem happens due to Velomachus looking at the top 7 cards, and consider looking at the top First. what happens is the top card from consider isnt revealed and you just see all cards faced down. youre then stuck on that screen and are forced to close the MTG ARENA tab as there is no waiting it out.
This problem also happens when attacking with Velomachus, using Invoke Calamity, a 5 mana spell and then Consider to equal the 6 mana maximum…
2 votes -
Give Experience and Gold in small amounts even in lost games.
This game is currently flawed horrendously. You reward games won and punish for games lost even though a lot of that has to do with the matchmaking or shuffling issues. Give 10 exp and 5 gold for each lost game so its not a complete waste of time playing this game. Seriously start listening to suggestions as well.
2 votes -
unblockable creature blocked as if it didn't have unblockable
I specialized Karlach, Ragimg Tiefling from the graveyard. This gives it perpetually this creature is unblockable. I attacked with it the turn it was put on the field because it had haste, it was blocked as if it didn't have unblockable.
1 vote -
Comms? Are we going to have MTGA ever be a social game?
This game from day 0 was a social game for me. That has not changed. MTGA is one of the most ANTIsocial games out there lol.
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game over.That is unpleasant.
Hire mods. Build out a report function. Give optional text censors (you can select categories). Mute chat. 'Report this chat' (as opposed to WotC storing every chat and no this isnt a text file that you have to upload separately but an in client reporting system for X, Y, Z reports). Then issue a chat box.
Some things I…
1 vote -
Unable to pay for card costs/abilities
When playing games occasionally I will not be able to play cards that I have the mana for, or activate abilities.
In the attached screenshot you will see that I have enough mana/untapped lands to play Deadly Dispute or activate Witch's Cauldron, however the game will not recognise that I can.
This has happened a few times and more often than not cost me the game.Game Vers: 2022.20.1.4318.962619
1 vote -
Kargan Warleader with no Ward
Kargan Warleader sometimes doesn't have Ward. It only has "Other warriors you control get +1/+1", but doesn't have "Ward (1) & Other warriors you control get +1/+1 and have Ward (1)"
Some games it has Ward correctly, some games it doesn't. I'm using PC. Logs attached
1 vote -
timeout times me out when playing cards
The timeout counter starts while the game itself cannot load the cards and effects. It sucks to lose because the game cannot process your turn properly. Trying to mill yourself out with a combo does not work when the game says no.
2 votes -
Infinite combo time out bug
It's insane that this client has no shortcuts for infinite loops or at the VERY least, when the OPPONENT goes infinite YOUR TURN TIMER doesn't run out in YOUR OPPONENTS TURN. Subsequently even if you were to have an answer for infinite tokens and like, such as an exile/board wipe effect and wait for them to deck. IT DOESN'T MATTER! They'll just make sure you don't get a chance to respond, the turn ships back to them and they can attack for lethal. It's an exploit, there's no other way to put it and honestly the cards should be removed…
16 votes -
treasure token
Unable to use Treasure tokens to cast spells, makes playing certain decks impossible to play. Needs a fix urgently.
2022.13.0.3997.911241
12 votes -
One match loss registered as two losses
I purchased the Kamigawa play bundle, and opened my sealed pool today. I attempted to join 2 matches, but was never connected to an opponent. I logged back in later in the day and joined a match, which I lost. I have played one match of sealed but am showing two losses for the event.
12 votes -
8 votes
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Tameshi, Reality Architect ability does not trigger
Tameshi, Reality Architect ability does not trigger at all. Not from bouncing or from ninjutsu.
8 votes -
Lost match while waiting for opponent
I received my last loss of the draft after a minute-plus "Waiting for Opponent" screen, followed by a restart, followed by a five-minute "Waiting for Opponent" screen that wouldn't end until a hard reboot. I would appreciate a refund; was really enjoying playing that deck.
12 votes -
Patriar's Humuliation not affecting opponents
Patriar's Humuliation did not affect opponent's Uro.
Opponent continued to cast Uro and have its' effect trigger throughout the match.
1 vote -
Incorrect rules on Winged Words casting cost
Winged Words casting cost not reduced while Ledger Shredder is on the table.
Explorer BO1
PC. Windows 10.
Happening since last week. Before always worked fine.1 vote
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