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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28461 results found

  1. Anti-Counter deck

    Create an enchantment that cant be countered and says "When a spell you control is countered put a 'stop it!' counter on (Name of enchantment) and when there are four or more 'stop it!' counters on (Name of enchantment) ban opponent from the game, or maybe they just lose the game.

    Please... For the love of god. Make this.

    4 votes

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  2. make magic arena redemable like mtgo I was spending freely and then i just stopped the second i found out no redemption...$1000's

    You need to make arena redeemable. I was spending and having a great time... then found out that its mtgo that has the redeeming... I just totally stopped spending. done didn't spend a cent more...but I'd be buying non stop every set if it was online and redeemable. id collect in the drafts and redeem for playing at home and at tournaments id buy enough for 4 to 8 sets...anyway if thats me then its the same for others... the arena plat form is amazing. add the redemption form and you will get so much more because people are going…

    3 votes

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  3. Dungeon Venture Trigger breaking the dungeon/path selection

    I got a dungeon trigger, then minimize it to check my deck and upon returning I can't select anything. I think I've had this happen when looking through my graveyard or exile but couldn't recreate it so take that as you will! This has screwed me over a bit when I have scry'd and am deciding on if I want to exile my top two cards and play them with the mad mage trigger.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Bug with Xanathar: Guild Kingpin

    When you cast Xanathar: Guild Kingpin in the second main phase whithout mana open to take actions, and the turn is automatically sent to your opponent, you don't get to see the card on the top of the opponent's library before the turn changes.

    The card drawn by the opponent on their following turn should be seen and known information.

    3 votes

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  5. Can't connect to server

    Since the update unable to get through to the main menu of the game. About half the time when I launch the game it just stays as a black screen, the other half it'll go through the loading and then stay on "Waiting for Server" indefinitely. I've tried resetting everything, DNS flush, reinstalling. I'm on PC.

    Before the update I was experiencing problems too - I could usually (not always) get through to play one single game, and then would be disconnected. Attempts to reconnect would be met with a black screen, or very occasionally an infinite "waiting for server".…

    6 votes

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  6. Player Using Banned Cards in Standard

    I just played a game against Lancey or Lancy (that's the player's name) who used Uro and Omnath, which are banned cards. Posting the log.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Draft with friends

    Sales pitch: draft with friends for gold/diamonds. A causal format where you don't get win-streak rewards but get to keep the cards you draft.

    I'd like to play draft with friends and covid gets in the way. I'd happily pay for the privilege of drafting with friends over and over.

    8 votes

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  8. direct challenge

    Daily gold rewards should be achievable in Direct Challenge mode, not just Play and Ranked.
    Much of the fun of playing Magic is playing with friends, but the need to spend time grinding for gold to keep decks competitive clashes with playing with friends.

    32 votes

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  9. prizes missing

    Experience several issues with claiming prizes! No prizes after drafts (that were reported and solved) and now no prizes fo daily tasks and from season ending ranking qualification.

    1 vote

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  10. No me aumenta mi experiencia

    No me esta sumando la experiencia obtenida. Desde el dia de ayer en el pase de maestria no esta subien mi experiencia en el nivel 55.
    Desde el día ayer en el pase de maestría en el nivel 56. Después de varias victorias no he ganado experiencia. Por que está pasando esto? Es algo por lo que pague y me parece injusto que no pueda avanzar. Además observa muchas quejas sobre este tema. Me estoy sintiendo robado.

    3 votes

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  11. Store does not display dollar prices.

    The store displays boxes where dollar prices should be. This is probably because my device language is Persian, but please either add the appropriate font support or display normal numbers as with other prices.

    2 votes

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  12. Individually block out certain cards from decklists

    I would recommend, giving players the possibility to block out a set amount of cards for themselves and not be matched with decks, containing these cards anymore. Nearly every online game says, it's a reason for permanently deleting a player's account or at least blocking same forever, if they ruin other players fun. I've seen so many people playing only for their own fun, not caring for anyone else in this game. I don't want them to be blocked or punished. I just don't want to play against them anymore. If I play at a local store for some friendly…

    3 votes

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  13. Give uncollected rares in Standard/Historic event

    Since the "Standard Event" and "Historic Event" cost gold, and the games are not easy (most people play tier1 decks there, or close to it), it would be nice if the rare rewards (for reaching 5+ wins) would be uncollected rare.
    It would make those events a bit more appealing, because right now it feels underwhelming to perform well in such an event, and not see any change in your collection (for people who already have a majority of the rares in standard).
    Compared to e.g. a draft where you'll likely increase your collection by a lot if you get…

    1 vote

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  14. Closing program is suboptimal considering how iPhones work

    I just spoke to an apple advisor as I’ve been having some issues with my phone. Something they mentioned is, scrolling up to close programs is essentially making them crash. So unfortunately, the default way for one to close your game is suboptimal. Please create a “exit game” button.

    1 vote

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  15. Combo infini Dyna et sang délectable

    Avec Dyna et le sang délectable, le joueur pose 2 cartes et la partie est finie, reproduisant un cercle infini entre le gain de vie et la perte de vie de l'adversaire. Sachant qu'on peut poser les 2 en un seul tour, un combo infini qui coûte 5 ou 6 mana seulement à poser me paraît un peu limite.

    1 vote

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  16. Bug with Kaya the inexorable + comfront the past

    I use Comfront the past and get kaya the inexorable to the field and appear with no 3 but 2 loyalty counters.. should have been 5...

    1 vote

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  17. BUG: 2 Poppet Stitchers in play and unable to Transform only one of them. Have to either transform both or none.

    BUG: 2 Poppet Stitchers in play and unable to Transform only one of them. Have to either transform both or none. On PC.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Righteous Valkyrie not Flying and can't be targeted

    Fix the bugs. Attached is a freaking bugged angel that
    1-is not floating while having flying
    2-animations are bugged to hell
    3- I obviously can not target the creature despite another copy next to it being able to be targeted.
    Bug cost me the round. We pay for these events and this is what we get.

    2 votes

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  19. Arena is stuck on "Retrieving asset manifest" on Mac

    After yesterday's system maintenance, I cannot get any of my mac machines to get beyond the "Retrieving asset manifest" screen on Arena. I have tried deleting and re-installing Arena with the same result.

    I don't know of any workaround, I'd be happy to try a workaround to get this working.

    Thanks in advance.

    12 votes

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  20. Game freezes during opponents turn in Premier Draft

    Behaviour:
    When in Premier Draft the game stopped advancing the turn during the opponents turn, with every card highlighted as if inspecting it, forcing you to concede.

    No workaround was found leading to a lost draft. Would it be possible to re-imburse the gems for it?

    Thanks a lot and may your goldspan dragons always fall on curve.

    P.S.
    I tried adding a .PNG screenshot, but it said the format isn't supported because there was a space in the filename. Two bugs for the price of one

    3 votes

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