MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28456 results found
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Backend update, login issues, lost orbs/mastery
Hi
I know there's nothing that can be done now, but I just wanted to write in and tell you how ****** off I am that I have been unable to log into my account for the past week+ because of your ****** ******* backend update that caused login issues for thousands of players, and now I can't buy out the rest of the AFR mastery that I wasn't able to unlock through standard play. AFR was the only set I cared to complete the mastery for to get all the extras, and now I can't.
Seriously - **** your…
2 votes -
Ban combo decks in Bo1
Ranked Bo1 is a cesspool of throes of chaos tibatlts trickery decks and indomitable creativity.
In a format without sideboards, these rancid combo decks really run rampant. Considering the ranked bo1 is a super popular format, Can you please ban these trouble cards sonwe can all enjoy the game a little more?
2 votes -
Blood Reasearcher not gaining counters from ability
Playing against a Blood Researcher, despite the player sacrificing several pests their blood researcher never had any counters added to it
2 votes -
Make 100 Card Historic Brawl a Permanent Option
Would be nice to also include a ranked queue for all Brawl formats.
4 votes -
Quests Glitch
I didn't get my quest materials (500 coins and the Crimson Vow pack). It stated I received it, but it isn't in my pack or coins.
1 vote -
Баг карты
Добрый день. На столе лежит Манаформовый Змей. Я разыгрываю Кровожадный Противник за 5 маны и разыгрываю Волшебная стрела из кладбища. Манформовый Змей, как положено, создаёт фишку 3/3 дракона НО ОНА МГНОВЕННО ИЗГОНЯЕТСЯ! Ни одна из указанных карт не содержит текст для такого результата!
1 vote -
format designer
I think it could be a good idea to have a custom format tool. For example I am organizing a test tournament in brawl but with 20 life points, sometime I am organizing tounament allowing only cards from the same set, all this is a bit boring to manage but it could be very easy with a fomat designer tool. And allowing to do things that are impossible with paper play
1 vote -
Gem Codes for sale! :D
It would be great to be able to purchase Arena Gem Codes. Not only for giving as a gift to a friend or family, but for LGSs to give as a prize to our online communities.
1 vote -
A card we dont own
Is it possible with the tons of uncommon cards that the daily reward cards we can win give us one we don't already have 4 of
1 vote -
Did not get draft pass when purchased from the daily deal
I purchased the draft token from the daily deal today for 9,000 coins. But I still only have 2 tokens on my account (I had 3 from buying the mastery pass and used 1 of those tokens).
2 votes -
krydle of baldur's gate doesn't target. Ward useless. Bugged. Also its stopped blocked for creatures not just target. It doesn't target.
Kyrdle is targeting all creatures and not target creature. In fact it doesn't even target. Ward doesn't proc when all my creatures had ward.
1 vote -
Cannot login; missing server message about congestion or eta in client. Set some feedback loops
That moment you open client and are asked for a password and unable to advance further though that password and email work fine to log into support.....
Maybe putting a status that server is down for maintenance or that servers are too busy and you cannot take more load so you are turning down new players?
Its called communication and you need to work on it. Prerelease events / content creators release events were handled poorly. This list can go on but its hard to pay you when you dont even deserve the $$$$$$. I’ll think about giving you a…
1 vote -
Was not able to pay for my spell, even though I had enough lands. Before that I was forced to discard from 7 to 6.
During a sealed deck event I encountered some weird gameplay difficulties. First the connection dropped for some seconds. Then I was forced to discard from 7 to 6 EOT. And then the next turn was not able to cast a spell for 3W, even though I had enough lands.
2 votes -
The worst experience in the game: Tibalt's Trickery
Please ban me for the languages I use since I will be no longer using the account. Tibalt's Trickery is the worst card, made me completely miserable every ******* time the opponents hit the **** cards they aren't suppose to cast until late in the game, which happened ... you guessed it, 10 out of 10! Or 5 out of 5, whatever. You can check my battle log that I'm not joking.
I quit Magic forever so please congrats yourselves what a great job you have done, thanks again.
11 votes -
Did not receive XP after leveling up
Playing on Windows PC. I have no idea how to recreate the bug, but have attached my log. After levelling up on March 11th (around my 10th win for the day), I stopped receiving XP (after 15th win, mastery shows I still have 0 XP into new level where it should be ~5*25 = ~125 XP).
10 votes -
Unable to upload patch correctly. ~1 year of a repeated bug
Would be excellent if you used services to update your game correctly. Usually I cannot even log in for about 72 hours AFTER the patch is 'live'. There are services that help cache your update, helping everyone access the patch at the same time.
Last Thursday (11 Nov 2021) I was able to connect to your server around 19:45 -0800 UTC but not update my client until 24 hours later (12 Nov 2021, around 22:00 -0800 UTC).
Normally I cannot access your server and thus not queue into games while playing with an out of date build. My concern here…
1 vote -
magic missel was countered in game play on a player kill shot. it can not be countered, what gives. CIN NOT BE COUNTERED IS JUST THAT IS ABS
WHAT YOUSE IS THERE PLAYING ANY BLUE DECKS ANY MORE. MTG HAS BROKEN THE GAME. INSTEAD OF REMOVING THE CARDS THAT ARE BROKEN WE HAVE TO PAY THEM TO POLICE THERE MISTAKES FOR THEM. I BET KNOW WON FIXES THESE PEOBLEMS AND OR FRUSTRATION WILL GROW MONEY COUNTS WE DONT
1 vote -
Avabruck Caretaker/Hollowhenge Huntmaster
I don't understand why this card was printed. I played against this card in a draft and it was the singular most unfun experience I have ever had in my 20 years of playing Magic. Wizards did an absolutely amazing job of getting around the uninteractive hexproof mechanic when they introduced Ward and I don't understand who deemed it necessary to print a card like Hollowhenge Huntmaster
1 vote -
deck builder no longer saving progress
suggestion: fix the freezing on mobile clients.
on the android app since release of vow when the application freezes in the deck builder I am no longer given a pop-up asking if I'd like to continue editing where I left off.
the app freezes multiple times a day and has since MID for me. at least before vow if it froze in the deck builder I wouldn't lose any work I did. but now if it freezes it loses it all. twice now today I've had the app freeze while I was working on a deck and lost everything.
your…
1 vote -
Disconnect during draft match
Windows 10
Got disconnected during the bo3 match, opponent had priority, they've spent one of their timelimits (hourglass), the next one didn't appear on the screen.
I was about to win the round in match, so its quite disappointing3 votes
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